The Bahia Hotel charged me for 2 other rooms, first night stays. After I cancelled them. They told me I needed 48hours notice. They did not say this when I made reservation. I even had a Suite reserved and kept it.
The Suite was ok, roomy, but had no hot water. I had to take ice cold showers. I informed front desk of this problem at 6am the next morning and nothing was done all day.
Around 8 - 9pm, same night, front desk guy came up and messed with the broken shower handle to try and adjust it so hot water would come out. After 25 minutes he got luke warm water to come out and tell me it was hot water. I adjusted the handle and ice cold water came out again.
I tried to let the front desk know my concerns and felt they should do something about it and they were very uncooperative about it.
So, needless to say my credit card company and I will be disputing the charges. I even sent the Hotel Bahia an email to try and work it out and no response.
Do yourself a favor and look elsewhere first before you try and stay here.
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- Also Known As:
- Bahia Hotel Ensenada