I made my reservation for the weekend of Saint Valentine, and then came across prior guest reviews, and got concerned with the comments posted.
However, the staff at the reception was very friendly since I checked in. For the next three days, my wife and I observed the same thing (with three different employees at the reception). We have a four month baby boy, and the maids liked the baby so much that we felt welcomed in this hotel (we speak Spanish by the way - reason we were able to communicate with the maids).
My wife liked the place, such that she wants to stay here next time we visit Ensenada. Compared to Posadada El Rey Sol, it is slightly more per night, but the rooms are much better, definitely.More