we stayed there in April 2003 for aspecial weekend, we had booked months earlier. upon arrival we were told that we had no room, as they had given our rooms out to dignitaries. after much arguing, we were given 2 suites that were available, at the same price. The next morning, they contacted us and wanted us to move to other rooms so the dignitaries could again, have the suites, we refused, and were treated badly for the duration of our stay, when we asked for Ice or clean towels, we were told there were none. Having stayed here before and having a wonderful experience, I was astonished that they didn't go the extra step on being courteous to all their guests, not just dignitaries. I will not stay there abain and have booked this years trip at the Hotel mission Isabel.
- Official Description (provided by the hotel):
- Hotel Cortez part of Baja Inn Hotels , is located in the heart of Ensenada, located on the main avenue of the city . With quick and easy access to the tourist area , where restaurants , bars and shops are located. A few minutes from the waterfront and other tourist attractions . ... more less
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- Also Known As:
- Cortez Hotel Ensenada
- Hotel Cortez Ensenada