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“Different experience than other reviewers”

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La Posada Hotel & Beach Club
Ranked #7 of 39 Hotels in La Paz
Certificate of Excellence
Reviewed 26 April 2014

I chose to go to this hotel based on the rave reviews posted on TA. Our experience was very different. I go to La Paz regularly and decided to spend more for a more luxurious weekend. Though the personal seemed attentive, many of our directions were not followed. I asked various times about the room and its amenities before booking. Two of the 3 of us had just had knee surgery and we were assured that there would be no stairs. I told that there would be 3 of us and that we were really looking forward the in-room hot tub experience. After checking in (they had no change and would give it at the end of our stay!) we entered the room which only had 2 of everything (towels, pillows, coffee cups, soap, etc); that took them until the next morning to rectify. But the biggest disappointment was that the hot tub was up a a narrow and steep spiral staircase. And it was not a hot tub as it appeared on the photos, it was a regular household bathtub with jets. The toilet there had overflowed some time ago, dried up, and not been cleaned, so you can imagine my shock at the sight.
In the evening we tried to use the hotel's big hot tub but they close it at 6 PM! Really? In the morning, we spent over 2 hours there with the jets going and the heater on, but the water did not warm up one degree.
At booking time, I was told I would get 15% off meals, because I am a "local". Our lunch was expensive and mediocre for the price. No discount, though. Then I was assured breakfast would be included. In the morning. My friend went down early for coffee (remember, only 2 cups in the room, oh and no coffee) and she was charged for it because she went to the wrong dining room. There is another dining room? We were not told.
One more thing: for the price, the whole feel is of a has-been nice hotel, now a little on the decrepit side.
The people who work there were nice, if not well trained. Anyway, I will never go back.

  • Stayed: April 2014, travelled with friends
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2  Thank Kelelela
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
laposadalapaz, Gerente at La Posada Hotel & Beach Club, responded to this reviewResponded 28 April 2014

We thank you for your comments about your stay with us and we also apologize for any inconvenience.

Our Master Suite has two levels with a professional jacuzzi on the top floor. They are equipped with the highest quality standards, therefore our amenities are always prepared for the number of guests we receive and each room is monitored before the arrival of our guests. This is the type of room that we offer for 3 people.

Because your nightly rate had an special discount (local rate) the breakfast was not included.

We have two restaurants, the second one is only for our guests.

Our SPA OPEN from 10 am to 8 PM. We can also close later if needed.

Thanks one more for your comments, it is very important for our team.

The hotel is brand new.

Hope to see you soon back


Best regards

Gonzalo Iceta - General Manager

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131 - 137 of 350 reviews

Reviewed 25 April 2014

My wife and I stayed for two nights April 10,11, 2014. We were greeted by Gonzalo, the GM, who greeted us with welcoming drinks and an introduction to our concierege, Salvador, who then got us set up in our beautiful Master Suite. The grounds are beautiful and the sunset from our room was incredible.

Salvador set us up on a dive trip that took us out to Isla Espiritu Santo, to snorkel with the sea lions. It was a fantastic trip that included a lunch of fresh ceviche on a beautiful island beach. Incredible.
We had dinner in our room both nights we were there, as the sunsets were spectacular. We were assisted by Mario, who worked to make our stay incredible. He made sure all our needs were met by the friendly room service and housekeeping staff. The breakfast buffet by the pool was a real treat. featuring fresh squeezed juices and Mexican specialties.
We look forward to returning to this great resort.

Room Tip: Hotel is new and a little off the beaten path, so it was a little difficult to find, but well worth...
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  • Stayed: April 2014, travelled as a couple
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1  Thank Nick P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
laposadalapaz, Gerente at La Posada Hotel & Beach Club, responded to this reviewResponded 29 April 2014

Thank you for choosing La Posada Hotel.

We are very happy to know that we have met your expectations.

Thank you for sharing your comments and your experience with us.

We hope to see you soon in La Posada

Nice day!

Gonzalo Iceta - General Manager

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Reviewed 24 April 2014

Amazing hotel, with good facilities and excellent service. Ideal for a vacation bye the sea and relax. The hotel has a wonderful view to enjoy the sunsets and very comfortable rooms to rest. Highly recommended to visit La Paz and stay in La Posada Hotel & Beach Club !!

  • Stayed: September 2013
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Thank Ilsevazquez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
laposadalapaz, Gerente at La Posada Hotel & Beach Club, responded to this reviewResponded 25 April 2014

Thank you for choosing La Posada Hotel.

We are very happy to know that we have met your expectations.

Thank you for sharing your comments and your experience with us.

We hope to see you soon in La Posada

Good day!

Gonzalo Iceta - General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 March 2014

Over the top customer service. Excellent restaurant and service at reasonable prices. Nice included breakfast. Very guest oriented. We even received an upgrade to Master Suite with beautiful hot tub. Nice on the water location. Area is "up and coming" but very nice.

Room Tip: I think they are all good. Master Suites are two level and spectacular.
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  • Stayed: March 2014, travelled as a couple
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2  Thank C M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
laposadalapaz, Gerente at La Posada Hotel & Beach Club, responded to this reviewResponded 1 April 2014

Thank you for choosing La Posada Hotel.

We are very happy to know that we have met your expectations.

Thank you for sharing your comments and your experience with us.

We hope to see you soon in La Posada

Nice day!

Gonzalo Iceta - General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 March 2014

Stayed for a week at the beginning of March, service was great. Nice quiet location, yet a short drive to all the action on the malecon. Very relaxing atmosphere with plenty of space to relax by the pool. The beach was great for leisurely strolls.

Room Tip: All rooms overlook both the pool and the bay of La Paz.
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  • Stayed: March 2014, travelled as a couple
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2  Thank Mbart13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
laposadalapaz, Gerente at La Posada Hotel & Beach Club, responded to this reviewResponded 22 March 2014

Thank you for choosing La Posada Hotel.

We are very happy to know that we have met your expectations.

Thank you for sharing your comments and your experience with us.

We hope to see you soon in La Posada

Nice day!

Gonzalo Iceta - General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 February 2014

Fantastic hotel. From Salvador at reception to the wait staff led by another Salvador the staff is superb. We have stayed three times now, would not stay anywhere else. Beds are good with nice linen. all rooms have balconys and all have jacuzzi bathtubs. Rooms are immaculate, cleaning staff are very good. The restaurant on site is quite good, (share the burger, it's huge). It is out of the central area which means it's quiet, the cab ride to the Malceon is 70 pesos, 100 with tip.

  • Stayed: February 2014, travelled as a couple
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3  Thank eurotravelB_c_
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
laposadalapaz, Gerente at La Posada Hotel & Beach Club, responded to this reviewResponded 4 March 2014

We are happy that you enjoyed your stay at our hotel.

We will forward your comments to all our staff.

Thank you for investing some of your time to review about our hotel, it's very important for us.

We hope to see you soon in La Posada hotel Boutique.

Gonzalo Iceta - General Manager

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Reviewed 16 February 2014

My wife and I spend a long week at the La Posada in February, 2014. For those who don't want to have to have a car, this may not work for you, as it's not easy walking distance to down town. But for us, who had to drive from the airport at Los Cabos anyway, it didn't really present a problem.

It is a very nice intimate facility with full accommodations, including breakfast included and a restaurant with good food open pretty much whenever you might be hungry. It's on a sandy beach that provides a goodly distance to wonder for a sunset stroll. We took a lot of pictures of the facility as we were leaving because it is quite a pleasing architectural edifice.

But I'm saving the best for last.. .Maybe it's just my childhood small town ways, but I love it when the staff takes the time to know their guests. We had exceptional service from everyone around the hotel. One of the concierges even picked took us to the local airport EARLY one morning to catch a flight for a whale watching trip, and picked us up that night at the down town bus stop on our return for Cabo San Lucas, We had running jokes with the staff and felt like they really enjoyed their jobs and playing host to visitors. Nice people, nice place.

Room Tip: We stayed in a master suite with two floors -- jacuzzi on the second floor.
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  • Stayed: February 2014, travelled as a couple
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4  Thank John W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
laposadalapaz, Gerente at La Posada Hotel & Beach Club, responded to this reviewResponded 4 March 2014

We are very happy that you and your wife enjoyed your stay at our hotel.

We will forward your comments to all our staff.

Thank you for investing some of your time to review about our hotel, it's very important for us.

We hope to see you soon in La Posada hotel.

Gonzalo Iceta - General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about La Posada Hotel & Beach Club

Address: Calle Nueva Reforma 115 | Barrio El Manglito, La Paz 23060, Mexico
Region: Mexico > Baja California > Baja California Sur > La Paz
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 39 Hotels in La Paz
Price Range: £89 - £142 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — La Posada Hotel & Beach Club 4*
Number of rooms: 20
Official Description (provided by the hotel):
La Posada Hotel Boutique has 24 rooms with exclusive service, restaurant, meeting room, swimming pool, beach club, spa, beauty salon, gym, parking, Pet friendly. ... more   less 
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