I chose to go to this hotel based on the rave reviews posted on TA. Our experience was very different. I go to La Paz regularly and decided to spend more for a more luxurious weekend. Though the personal seemed attentive, many of our directions were not followed. I asked various times about the room and its amenities before booking. Two of the 3 of us had just had knee surgery and we were assured that there would be no stairs. I told that there would be 3 of us and that we were really looking forward the in-room hot tub experience. After checking in (they had no change and would give it at the end of our stay!) we entered the room which only had 2 of everything (towels, pillows, coffee cups, soap, etc); that took them until the next morning to rectify. But the biggest disappointment was that the hot tub was up a a narrow and steep spiral staircase. And it was not a hot tub as it appeared on the photos, it was a regular household bathtub with jets. The toilet there had overflowed some time ago, dried up, and not been cleaned, so you can imagine my shock at the sight.
In the evening we tried to use the hotel's big hot tub but they close it at 6 PM! Really? In the morning, we spent over 2 hours there with the jets going and the heater on, but the water did not warm up one degree.
At booking time, I was told I would get 15% off meals, because I am a "local". Our lunch was expensive and mediocre for the price. No discount, though. Then I was assured breakfast would be included. In the morning. My friend went down early for coffee (remember, only 2 cups in the room, oh and no coffee) and she was charged for it because she went to the wrong dining room. There is another dining room? We were not told.
One more thing: for the price, the whole feel is of a has-been nice hotel, now a little on the decrepit side.
The people who work there were nice, if not well trained. Anyway, I will never go back.
- Official Description (provided by the hotel):
- La Posada Hotel Boutique has 24 rooms with exclusive service, restaurant, meeting room, swimming pool, beach club, spa, beauty salon, gym, parking, Pet friendly. ... more less
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