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“NOT a hotel!”

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Las Olas Resort & Spa
Ranked #7 of 16 Hotels in Rosarito
San Diego, California
Level 2 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“NOT a hotel!”
Reviewed 7 May 2012

Las Olas is a Condo Timeshare, NOT a hotel!! There is no room service nor consistency in the quality of the condo you may reserve. There are condo owners that reside at Las Olas and other timeshare investors that allow their condo timeshare properties to be "rented". Renting one of these is how a stay at Las Olas is made available to those of us who do not participate in any kind of timeshare program. The property is nice enough but it is very important to request inspect your room before agreeing to stay in it. The lobby staff was bilingual and helpful. If you're expectation is to stay at a "resort/hotel" with the level of quality and amenities you'd find in a five star property in the U.S., this many not be the place for you.

Room Tip: Inspect the room, kitchen and bathrooms before you agree to the room.
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  • Stayed May 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
9 Thank Cachora3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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62 reviews from our community

Traveller rating
    28
    3
    6
    4
    21
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26
11
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Business
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Los Angeles
Level 6 Contributor
72 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
Reviewed 5 December 2011

To begin the website states its a hotel, let me say this.,,,its far from being a hotel. They're condos. I am not sure why Las Olas is being promoted as a hotel. We were told check in time is at 3pm, we arrived around 4pm and were told our condo/room was not ready yet because they had pluming issues, therefore we would not be able to check in. We waited an 1 hour after putting pressure on the employees. Las Olas is a beautiful place, however, since we were not aware it was a condo we only had two towels for four people. There are no telephones in the rooms to call for assistance. There is no front desk/check in desk rather a desk with a phone so if we wanted service we would have to hunt down employees. We paid a rate of $300 for two nights and were told it was a discount because we were attending a wedding. We befriended some employees and were told that Las Olas were to be private condos but when the market crashed the owner decided to rent the condos out as a hotel. The service and communication among employees and guests needs a huge improvement. Overall if anyone decided to stay at Las Olas make sure you take towels, paper toilet, and food to cook because there is not room service no restaurants on the property. Not worth paying the price they ask for.

  • Stayed August 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
11 Thank EL_GQ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Rosarito hotels

San Diego, California
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 15 February 2011

This place is beautiful. everything is brand new, and somethings are still under construction. we stayed here to celebrate my sons birthday with about 20 guests. It was awesome for the purpose that we used it for. Out of the nine jacuzzis and four swimming pools only two were heated. If you like being away from the crowds in a gorgeous relaxing place, this is the place for you.

  • Stayed February 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank eB1fromthesun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Las Olas Resort & Spa

Property: Las Olas Resort & Spa
Address: Carr. Libre Rosarito-Ensenada Km.35.16, Rosarito 22710, Mexico
Region: Mexico > Baja California > Baja California Norte > Rosarito
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 16 Hotels in Rosarito
Price Range (Based on Average Rates): ££££
Hotel Class:4 star — Las Olas Resort & Spa 4*
Number of rooms: 155
Reservation Options:
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Also Known As:
Las Olas Hotel Rosarito
Las Olas Resort And Spa

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