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“Excellent option in central location.”

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City Express Tijuana Rio
Ranked #7 of 43 Hotels in Tijuana
Henderson, Nevada
Level Contributor
228 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
“Excellent option in central location.”
Reviewed 23 June 2014

We were going to spend the night in Chula Vista prior to going to Tijuana, but found a great deal online for the City Express Tijuana Rio and couldn't be happier we stayed here.

The hotel has a great location, close to many attractions in Tijuana. The room is very basic. We had a room with 2 beds. Our room didn't have soap, not sure if it's common of this hotel not to provide soap to their guests. That's the only issue I encountered. Other than that, it's a great little hotel with great service and a reasonable price.

The bed was comfy, my sibling said he found it very comfortable, I found it rather hard, but it was good.

I loved the free breakfast. They offered delicious chilaquiles, refried beans and scrambled eggs, all of it was delicious. Of course they had the regular col cereal, fruit, cottage cheese, granola and all that stuff.

You can park your car in the building next door. They have security and you are inside the garage, so your car is not left outside on the street. I really appreciate this from the hotel.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank dreamer8313
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marlen C, Guest Relations Manager at City Express Tijuana Rio, responded to this review, 2 July 2014
Dear Guest ,

Thanks for contact us we are thanks for your comments and its plased to know that the Hotel City Express Tijuana Rio did with your expectatives of comfort and service and make you very comfortable

Looking foward for your next visit soon
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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294 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (6)
Date | Rating
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  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Dublin, Ireland
Level Contributor
34 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 19 May 2014

Rooms are small and with basic decoration. But, you can enjoy free wifi, free breakfast buffet (continental with a mexican mix) and free ride around the area. Its best feature is the location: Near many restaurants and in the nicest part of the city. The other hotels in the area are much older and expensive. I would rather stay here again.

Room Tip: Choose a room on the highest floor to avoid hearing footsteps in the early morning, as this hotel is...
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  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Laralalaaa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marlen C, Guest Relations Manager at City Express Tijuana Rio, responded to this review, 23 May 2014
Dear Guest,
Thanks for contact us we are thanks for your comments and its plased to know that the Hotel City Express Tijuana Rio did with your expectatives of comfort and service and make you very comfortable
Looking foward for your next visit soon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mexico City, Mexico
Level Contributor
60 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 17 September 2013

The hotel is good in general. I stayed there cause it is near the airport. The most important points are covered cleaness and confort. The only problem is that all the roms are very very small. So they are a little claustrofobic.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Alejandro M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marlen C, Guest Relations Manager at City Express Tijuana Rio, responded to this review, 17 September 2013
Appreciated guest,

It is our pleasure to offer you our services that makes our main motivation and commitment that your stay be pleasant and productive. So that we work every day to improve that your next visit unforgettable.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Santa Monica, California
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 4 July 2012

The hotel was very clean and was very safe place to stay. Front desk were super nice and I will return. They also offer a free van ride anywhere close by. Only negative NO POOL

  • Stayed June 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mexicanexplorer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Guest Relations Manager at City Express Tijuana Rio, responded to this review, 9 July 2012
Dear Guest,
It is our pleasure to host you at City Express Tijuana Río. Thank you very much for taking the time to share your comments with us, and this commits us to continue working hard towards achieving new triumphs and today we are proud that you are part of the story we're writing.

Cordially,
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Morristown
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 26 March 2012

We booked this hotel through Hotels.com -- big mistake. We've stayed here before, twice, for one week at a time. We paid the hotel directly, $60USD nightly, and stayed in a room with a kitchenette. This time we booked online and were penalized. Upon arrival, the hotel put us in a very small room. We said we always stay in a room with a kitchenette; they moved us immediately only to request us to move back to a small room after 3 nights. The hotel promised we'd be back in the bigger, kitchenette room on Monday. Whoops! After booking 14 more nights on Hotels.com, we're told we'd need to pay an additional $28 nightly for a kitchenette room. Mind you, other patients at the cancer clinc said they're in a kitchenette room for $60 per night! But because we booked through Hotels.com, we're singled out for a surcharge. What's worse, I could book a kitchenette room with City Express' website for $78 per night (the extra $10 per night must go as a kick-back to the hotel's manager). So I have two pieces of advice: don't stay at this hotel and don't use Hotels.com.

Room Tip: Read the reviews before you book. For longer-term stays, call the hotel directly and see if you can...
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  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Wendy P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CalidadyServicio, Guest Relations Manager at City Express Tijuana Rio, responded to this review, 28 March 2012
Dear Guest,
Thank you very much for taking the time to share your comments.
I offer you a sincere apology for the inconvenience the slight rate variations may have caused you. As you may be aware, rates vary slightly through the different selling channels according. However, in all of them, the rate for a superior room is higher to that from a single room. The hotel offers certain upgrades to frequent guests though our City Premios rewards card . I hope you understand the circumstances and I once again offer you an apology if the lack of information caused you any inconvenience. We thank you very much for choosing City Express and I hope the rest of your stay is a pleasant one.
We are at your service for any comments or additional information you might need. Kind Regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about City Express Tijuana Rio

Property: City Express Tijuana Rio
Address: Dr. Atl 6 | Col. Zona Rio, Tijuana 22010, Mexico
Region: Mexico > Baja California > Baja California Norte > Tijuana
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
Ranked #7 of 43 Hotels in Tijuana
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — City Express Tijuana Rio 2.5*
Number of rooms: 131
Official Description (provided by the hotel):
Located in the Rio Zone and the main shopping and financial centers of the city. ... more   less 
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Also Known As:
City Express Tijuana Rio Hotel Tijuana

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