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“Best wifi in TJ”
Review of Hacienda del Rio

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Hacienda del Rio
Ranked #16 of 43 Hotels in Tijuana
Panama Province, Panama
Level 3 Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Best wifi in TJ”
Reviewed 13 April 2014

I been here over a month in business and have tried all the major hotels here. If you like to save and good internet look no further. Now they offer a free continental breakfast but its only friut and toast and unless your in a diet i suggest you order real bk. Other than that its very central free transportation from hotels to malls which is good. Great for business minded people.

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank antoniorosetti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Baja Inn H, Director de Operaciones at Hacienda del Rio, responded to this review, 19 June 2015
Thank you very much for your kind words.

It is a pleasure to know that your stay at our Hotel Hacienda del Rio meet your expectations and know that our service standards and quality made ​​him feel very comfortable during their stay.

We are pleased to know that our facilities we are ideal for work and rest for you.

We hope to return to enjoy their company and kindness in your next visit to Tijuana Hacienda del Rio Hotel.

Will send a warm greeting by our team of collaborators Baja Inn Hotels.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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116 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
USA
Level 3 Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 12 March 2014

Motel 6 and below. Beds are so so, not nearly as confortable as they should be; staff not very friendly, actually kind of stand-offish; NOISE, OMG! Morning is mandatory wake up with the traffice, cleaning carts and staff yelling right in front of the windows.

SORRY, THIS PLACE SUCKS...IT'S A NEVER GO BACK FOR ME.

Room Tip: Go to another hotel.
See more room tips
  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DLSLAW42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Baja Inn H, Director de Operaciones at Hacienda del Rio, responded to this review, 19 June 2015
Firstly thank you for the time spent to share your comments , receive our sincere apologies if their stay was not entirely comfortable for you.

We would have loved to have been able to meet their expectations.

First of all on behalf of my fellow Hotel Hacienda del Rio , receive our apologies for not having achieved our main objective , which is the maximum rest and comfort of our customers.

In any case, we inform you that we will consider your comments, which certainly will help us constantly improve the service we provide to our customers; since we are currently remodeling our 131 rooms to provide greater comfort and satisfaction to our customers.

We'd love to offer a new opportunity to compensate for his unpleasant experience and we get to show that we have really improved and enjoy our renovations and improvements
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Tijuana hotels

San Diego, California
Level 5 Contributor
84 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
Reviewed 9 September 2013

I stayed here this past Saturday. I live close by this city, but because I didn't wanted to go across the border all drunk I decided to stay at this hotel. I have to say that is very well located and is basic. Here it goes for the bad part: 1.- They rent the pool for birthday parties! yes and you have to imagine how the small parking lot gets. Drunks everywhere, im sorry to say this but you will not be able to sleep with the kind of people that stay here. Children and moms yelling at them all around the hotel. Low low quality when it comes to a hotel. I definitely will not recommend this hotel to no one and as for me will prefer to stay in the car. I HAVE STAYED IN OTHER HOTELS IN THE AREA AND HAVE ALL GOOD THINGS TO SAY ABOUT ALL OF THEM, BUT THIS ONE IS ONE THAT YOU HAVE TO STAY AWAY. A GUY APROACHED ME ASKING IF I WANTED A GIRL FOR A NIGHT.( I WAS TRAVELING WITH MY FAMILY!)

Room Tip: none that I can give but to stay somewhere else!
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  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
3 Thank Angel V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tucson
Level 5 Contributor
50 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 4 June 2013 via mobile

This is our second stay at the hotel. On this trip learned more tricks: 1. Ask for a refrigerator in advance to put new room so it's cold. 2. If the Wi-Fi signal is weak in your room, call Reception to have a router put in your room. 3. Test your AC unit before you accept the room. We had one with a very loud fan, in the second room the vent to the outside air could not be set. Keep in contact with reception to get these things resolved. Reception is very responsive to your requests.
All in all, we are coming back next month because this hotel is still excellent value.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ted B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tucson
Level 5 Contributor
50 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 20 March 2013

The del Rio is located in Zona Rio, quite near La Lucerna, a first class hotel. The del Rio is, as another reviewer pointed out, really a motel, not a hotel. The room was clean with 2 full-size beds. They are not queen, so 2 people is a bit much for one bed.

They offer a complimentary continental breakfast (great fruit, toast but NOT coffee). The other offerings are somewhat higher priced than deserved. Since the hotel handles business travelers, the wait in the morning to check out from the restaurant can be long. If you want to charge the meal to your room you must establish a credit card on file. That point was not mentioned when I checked in.

While the room was quiet, our neighbors on a Friday night were not. I complained to the manager, although he did not speak English, so a clerk had to translate. They reassured me that the offending guests would not be provided accommodations in the future. Having stayed in Tijuana before we were familiar with car alarms at all hours. Perhaps the locals are not used to these devices, as they have only been available for 30 years.

We stayed here because it was $30 less than La Lucerna. The room was quite adequate and we comforted ourselves in the knowledge that every 3 days we got a free room at the del Rio in savings over the top hotel.

If you are have a car, the del Rio has a fenced property with security guards. Probably the minimum level of protection you want for your car.

Room Tip: Since this is motel style, go to the 2nd floor. The front of the hotel is on a busy street. We wer...
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  • Stayed March 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ted B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
Reviewed 10 February 2011

I have been staying for 2 weeks, everything is ok except the water in thw bathroom smells like onion and its not completly clear, it has happened me the same in 3 different rooms

  • Stayed February 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jacuinde
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 August 2010

My husband traveled to thie city on business and I accompanied him. First of all the facility is more a motel than a hotel. The parking lot is next to the rooms and we were bothered by someone constantly beeping his/her car horn after midnight. The air conditioner was very noisy, you could not hear the television ( small and very old)
with the AC on high, therefore we had to lower the fan to hear the TV.

My husband discovered the shower would not drain properly and he was standing in over an inch of water as he tried to get ready for his meeting. I was required to use sandals to shower. It was a good thing they were waterproof. We were informed that we could only partake the complementary continental breakfast if we went to the restaurant between 7 and 9 am, not one minute later. After our long drive we opted for room service and ordered coffee ( Cafe con Leche) and toast. These were brought right away however, we were brought a pot of black coffee and the toast only came with margarine, not butter. by the time we got our milk, our toast was cold; as they would not provide us with new, warm toast.

We reported our problems to management at the front desk but shall never return to this hotel.

  • Stayed August 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank gigi1117xam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hacienda del Rio

Property: Hacienda del Rio
Address: Blvd Rodolfo Sanchez Taboada 1606 | Zona Rio, Tijuana 22320, Mexico
Region: Mexico > Baja California > Baja California Norte > Tijuana
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #16 of 43 Hotels in Tijuana
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Hacienda del Rio 3.5*
Number of rooms: 131
Official Description (provided by the hotel):
With the best location in the commercial, financial and business district of the city. Just five minutes from the international border and 15 minutes from the airport . Close to banks , hospitals , cinemas, dining district , Centro Cultural Tijuana and everything you need to enjoy your stay . ... more   less 
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Also Known As:
Hacienda Del Rio Tijuana

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