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All reviewsdirt roadgreat potentialthe beach is nicehot tubremote locationopen to the publicpalapa barbar tenderinfinity poolall inclusive resortsurf beachspacious bathroomthe entire hotelgorgeous viewsoverlooking the oceantequila sunriseone of a kind
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Reviewed 29 October 2013

I really want to give this place 5 stars but it is not quite there. The location and views are outstanding and with a few extra touches and some major maintenance it would be perfect.

I understand that major maintenance is costly and they have had to drop their prices significantly since we first looked at this property several years ago. However some minor relatively cheap updates would go a long way. All the bed linens and towels were dark brown. I prefer white linens so I can see that they are clean. In addition the sheets were stained with bleach and even had holes in places. It would have been nice for beach towels to be provided without asking ( the ones we did get where old and stained ). Our room had a kitchenette but it was not stocked with glasses or utensils. We had to raid one of the main kitchens which was not a big deal, but it would be nice to have the basics in your room. Mosquito nets would be nice as they get in to the rooms easily with the gaps around the doors and we were badly bitten despite trying to use repellent. We had a table and chairs on our patio but it was not until the last night that they gave us cushions and a candle. The jacuzzi was not working.

Some information in the rooms about the local area/restaurants would have been nice as you find often have in hotels.

There was a problem with air conditioning when we arrived and we had to stay in a terrace suite on our first night. These rooms are much warmer because they are upstairs and the tops of the windows are not covered so beware if you like to sleep in the dark.

For the rest of our stay we were in Bungalow 3 on the North Side. The view is spectacular and the patio shaded most of the day if you like to get out of the sun. One thing to be aware of is that although the website lists each Bungalow as having a 'Private' pool and Jacuzzi that it not the case.You do share with the adjacent Bungalow.Not what I would consider 'Private'. Not necessarily an issue but it does depend on your neighbors. Unfortunately we had some young surfers who were partying until 1am and the sound really carries from the patio in to the rooms.Not what we expected here but maybe a consequence of having to drop their prices so low ?

On the whole we had a wonderful time. I loved the remoteness of it and the views and beach are amazing. We even saw some whales from our patio !

It's just those little touches that would make it perfect ( and some major maintenance down the road )

  • Stayed: October 2013, travelled as a couple
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2  Thank WoogirlCA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 October 2013

This was our third stay at the Hacienda and yes, there will be a fourth !!!! On this trip, we stayed at the Cerritos Surf Colony the first week and the Hacienda the second week. I have to admit that the last couple of days of our stay at the Surf Colony (beach fron unit) I was a bit bummed about "havimg to move" up to the Hacienda for the final week. Once at the Hacienda, it did not take long for that all to disappear. The granduer and the charm of this house dispel all concerns.

Yes as with the Surf Colony, there are things that are not perfect. There are bugs (and unfortunately no screens on the sliding doors, this would be a recommended improvement), the pool had some filtration issues that were being fixed and the electricity and water occasionally go out. Annoyances, but not show stoppers. Nicki is now the new manager of the facility and as she did at the Surf Colony, you can already she her working to improve any issues. Remembering that it is Mexico and problems are dealt with "tomorrow" while today is being enjoyed is a must and once you take on that approach things appear much better.

Our stay turned out to be wonderful once again. The openness of the house, grounds and amazing pool area view allowed us to meet and befriend many other visitors, but avoid them if solitude was desired. Most folks had the same opinions of the negatives and simply went with the flow as did we. The payback for the cost is far superior. I am so very happy that we found this place a couple years ago and will most certainly return again and again.

Room Tip: We prefer the south side with views of Cerritos Beach.
  • Stayed: October 2013, travelled as a couple
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Thank Terrence N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CerritosBeach, Guest Relations Manager at Hacienda Cerritos Boutique Hotel, responded to this reviewResponded 28 October 2013

Thank you for all the great photos you added! We are so glad that you enjoyed your stay at our resort and have continued to a loyal guest…we will see you for trip #5 !!

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Reviewed 20 October 2013 via mobile

It is truly stunning. 180 degree ocean views and one amazing Margarita. I'd love to try staying here sometime, as the architecture and views were unbelievable and it had great proximity to one of the best swimmable beaches in Baja Sur. a must see!

Stayed: October 2013
Thank AddySanFrancisco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 October 2013

My husband and I just left this amazing home . I had read all the reviews before I left so I had mixed ideas of what we were walking into . We stayed 10 nights so I feel we got a pretty good handle on this property .
When we arrived we could see lots of things wrong but as the week went on and we got to know the NEW MANAGER we could see slowly progress being made .
This home is charming ,magical,comfortable and truly relaxing!
Now that Nikki is managing the home the repairs that it needs after being neglected are starting to happen .She has a vision and it is not that far gone that she cant turn it around . It would truly be a waste if that were not to happen ......
We would absolutely return to this home !!! A wonderful vacation

Things to know ......fly to LA PAZ if you can its closer to get to the house from there .....but shop there or in LOS Cabo before coming to the property ......you can get water at the OXXO gas stations 5 min from the house .
Restaurants are amazing ! The beach bar Fantastic food and drinks ! We also snagged a commercial fisherman right on the beach below us and got fresh fish right there from him amazing!!
The road in yup its a dirt road full of bumps ....news flash you are in MEXICO! adds to the adventure ......the beach is empty .......water warm great instructors for surfing ...
All in all the people are wonderful and the atmosphere is relaxing .....bring books,games or friends with you
WE miss it already ..... Barb and Bernie

Room Tip: stay in the bungalows 1 and 2 give you beach ocean views and sunrise 3 and 4 give you sunset (our favorite)
  • Stayed: October 2013, travelled as a couple
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1  Thank Barb382
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 September 2013

Hacienda Cerritos is a blissful escape from the normal. Many of the things about things needing to be worked on or needing attention are probably true, but it doesn't change a thing about the power of the place. If you want to unplug, unwind and revel in the beauty of Baja Sur - this is the place to do it. The staff is amazing and friendly and they do everything they can to make your stay feel welcome and honored. This is not a place for people who expect chain resorts or a time share condo-plex. This place is wild beauty and crashing surf. You cannot get this experience in Cabo San Lucas! Your entertainment and excursions are up to you, you make your pace and eat when and what you want - no ridiculous Asian food night theme buffets like the resorts. The rooms are clean and beautiful. The pools are perfect. VIncente at the bar is charming and makes killer drinks - just let him make one of his concoctions, you are in good hands. The grounds are a dream. Anyone who feels this isn't living up to their expectations are probably looking for somethings else and are better off in Cabo.

Room Tip: The north side bungalows and suites face the wide open sea and rocky crashing surf. The south side faces Cerritos Beach where you can watch the surfers all day long. There really isn't a bad view.
  • Stayed: September 2013, travelled as a couple
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1  Thank LaLaWillow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CerritosBeach, Guest Relations Manager at Hacienda Cerritos Boutique Hotel, responded to this reviewResponded 1 October 2013

Thank you for taking the time to write your review. We are glad that you can appreciate the qualities that make our resort special and stand out from the other typical chain resorts. Thank you for saying "The grounds are a dream. Anyone who feels this isn't living up to their expectations are probably looking for somethings else and are better off in Cabo." We try to express our particular style to guests before they arrive. Please join us again!

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