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Hotel Ibis Juarez Consulado
Ranked #18 of 34 Hotels in Ciudad Juarez
Reviewed 11 March 2014

My husband and I stayed here for over a week. Its nice but small. Great for 2 ppl but not for more. The staff was friendly and helpful. If you are going for consular processing, its a good place to stay. Everything is in walking distance. The mall is also close by! I would stay here again. I just wished they would've had a fridge and a microwave in the rooms, to at least help us tourist save a little money on food. But oh well over all a good experience!

  • Stayed: February 2014
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2  Thank Rosaamadeo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 9 March 2014

Horrible service! Rooms are so crappy, they look nice but then you go to the bathroom and it stinks! heater does not work, and if you plan to stay check yer shampoo dispenser! Mine didn't work even after we call to complain. The worst is the food at the bar. They're so limited on what they have and is microwaveable food! Oh and on the little menu that they give you on the rooms they only offer like 3 things out of there. And they rest they "put it there bc other restaurant has it" (ex. Burritos) some staff is very friendly while others could give a crap about you. Definitely not worth it. Can't wait to leave this hole!

  • Stayed: March 2014
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Thank lucyintheskyofbling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ricardo P, Gerente at Hotel Ibis Juarez Consulado, responded to this reviewResponded 10 March 2014
Google Translation

Buenos dias

lamento profundamente que su experiencia no haya sido conforme a nuestra oferta de satisfaccion, le agradezco los comentarios y las areas de oportunidad señalados, toda la retroalimentacion es bienvenida en funcion de mejorar nuestro servicio, espero nos de la oportunidad de cambiar esta opinion en futuras visitas.

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Reviewed 25 November 2013

My husband, our 8 mo daughter and I stayed in this hotel for 1 week. When we checked in I mentioned to the front desk that I reserved a crib in my reservation. I was told if I wanted a crib there was a $1000 pesos refundable deposit. Really? For a crib? We thought that it was ridiculous and didn't have an extra $1000 pesos to be unavailable for a week, so we had to share the queen size bed with our baby. They use a room key operated elevator, which, has some benefits. The room was small, but still comfy, until I reached the bathroom. It's a good size and modern, but our floor had pieces of trash and hair all over the floor. Despite that we stayed. Our 2nd night was freezing cold and we decided to turn the heat on and to our surprise it did not work. Staff was nice enough to move us to another room due to the inconvenience. We ate dinner at the restaurant in the hotel and found that its expensive for the quality of food given. We got house keeping to clean the room while we were out, but could never figure as to why they thought taking dirty towels and not replacing them at all was ok. We ended up having to go to front desk every time we needed something. almost all of staff was friendly and helpful with the exception of one girl who seemed to look at everyone like they were stupid and she was bored. BEWARE of taxi prices! Hotel has price list, get a taxi from hotel otherwise you'll pay at least $30-$40 pesos more just walking a block away from hotel. All and all hotel was in a very good location for consulate affairs, beds were quite comfy. For the price we paid it was acceptable.

  • Stayed: November 2013
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4  Thank Lizajoseheidi07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 November 2013

Small rooms, but clean and close to the American consulate as well as the newest Mall in Juarez, 5 minutes from the bus station and 20 minutes from the airport, if you are by yourself is ok, if you have family you may want to try something a little bit more expensive

  • Stayed: October 2013, travelled solo
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2  Thank JLOPZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 October 2013

This is a very basic hotel, nothing fancy, nothing big, but is very well put together and its in a prime location for Visa applicants, i decided to go with this hotel because I read somewhere they had a Visa consultant (front desk didn't believe this was my only reason) but he never showed up I was there MON-TUS, if you are paranoid about safety this areas are considered very safe in CDJ.

Room Tip: for 2+ people ask for spare key, elevator wont work without a floor key and service stairs are for e...
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  • Stayed: October 2013, travelled on business
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2  Thank Deodato621
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 September 2013 via mobile

Im a 19 year old female. This is my first time in Juarez actually first time in Mexico. I booked this hotel because it is so close to the consular clinics and consulate. It's safe and gated. I feel very comfortable here. The rooms are small but very decent. The hotel it self is very nice. The service has been great. Things like food are a little more expensive, but what do you expect? it's a hotel. But there is a corner store just 4 min walking that you can go to and buy stuff for much cheaper as well as restaurants. And a mall that i Havent visited yet. I got a promotion for $26 a night! Can't best that! :) i like the hotel but I can't wait to go home!

  • Stayed: September 2013
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2  Thank HeyImIraiii
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 September 2013

The Ibis Juarez is a typical Ibis Hotel, no Frills, but a friendly Service and clean Room. We had to spend only one Night there and for this Reason it was fully ok to go there. Room was very simple outfitted - as usual in this Hotels - but we already used to be and that was fully ok for just one Night. for Breakfast, we did choose, we have to say that is basic but especially the Coffee there was great.

  • Stayed: February 2013, travelled as a couple
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2  Thank LazurandAzur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Ibis Juarez Consulado

Address: Prol. Ramon R. Lara 8930-3 | Av. De la Victoria. P. Senecu, Ciudad Juarez 32500, Mexico
Region: Mexico > Northern Mexico > Chihuahua > Ciudad Juarez
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #18 of 34 Hotels in Ciudad Juarez
Price Range: £26 - £38 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Ibis Juarez Consulado 3*
Number of rooms: 36
Official Description (provided by the hotel):
The Ibis Juarez Consulado hotel is in the "Golden Zone," the city's main business and financial center, opposite private hospitals and the American Consulate. It is close to the main industrial parks and the bridges at the border with El Paso, Texas (USA). There are 140 rooms available for reservation, an Oopen Pasta & Grill restaurant and a bar with a 24/7 snack service. Free Internet access for your business or leisure trip, parking and facilities for guests with reduced mobility. ... more   less 
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