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LQ Hotel by La Quinta Cd Juarez Near US Consulate
Ranked #4 of 34 Hotels in Ciudad Juarez
Certificate of Excellence
Tumacacori, Arizona
2 reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“consulate”
Reviewed 26 February 2014

Stayed because of interview at the consulate. The rooms were nice, clean, and modern. Food was within walking distance and the shuttle knew were to go for all the appointpments. If you're going to Juarez for the US Consulate you should stay here

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
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Review collected in partnership with La Quinta

Helpful?
16 Thank raymondbO8831XL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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221 reviews from our community

Traveller rating
    135
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    26
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70
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Italian first
  • Spanish first
  • Any
English first
Atlanta, Georgia
1 review
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 26 February 2014

My husband and I stayed at this hotel for 7 days. We were in town for the US Consulate processing. The staff at the hotel are wonderful. The breakfast buffet is great. You can't walk to the consulate from the hotel but you don't need to while staying at the La Quinta.The shuttle service is very efficient and flexible. The hotel is within walking distance of a S-Mart grocery store. You can get a great hot meal in the cafeteria at the S-Mart. I would highly recommend this hotel.

  • Stayed February 2014, travelled on business
    • Value
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Review collected in partnership with La Quinta

Helpful?
11 Thank deegee2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Diego, California
1 review
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 12 February 2014

I stayed here for 10 days at the end of January 2014 and have no complaints. The room was clean and well maintained. The daily breakfast was delicious and an easy way to save money on a meal. Housekeeping came at a decent hour everyday (between 10:30am-12pm) so it was never an inconvenience and the whole staff was extremely friendly. There was a free shuttle that took me to all my consular appointments, so that was also a great way to save money on taxis. The free WiFi was a huge plus and the cable tv was ok. The hotel is gated so it was nice to have that "safe" feeling in a city that has in the past been in the news for all its violence. They also printed my boarding pass when it was time for me to leave. Overall, I couldn't have had a better experience. I highly recommend this hotel, you won't be disappointed.

  • Stayed January 2014, travelled on business
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Helpful?
10 Thank jtcrazy007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LaQuintaJuarez, Gerente at LQ Hotel by La Quinta Cd Juarez Near US Consulate, responded to this review, 4 March 2014
Google Translation
Muchas gracias por sus comentarios es importante para nosotros saber cual fue su experiencia , realmente nos satisface darnos cuenta que nuestros esfuerzos de hacerlos sentir como en casa dan fruto. Lo esperamos pronto
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Seattle, Washington
Level 2 Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 28 January 2014

We stayed at the La Quinta Inn and Suites in Cuidad Juarez for 6 nights in the middle of January 2014. The hotel room was spacious than other hotels in the area, we had a King bed, microwave, refrigerator, and flat screen TV. The room was clean and the housekeeping staff was great and always accommodating, The breakfast was nice with real eggs, ham, and potatoes served each morning as well as chilaquiles, beans, breads, and fruits. The hotel is located roughly 1/2 mile away from the consulate and the hotel offers a shuttle that takes you there and back.

I say the stay was ok because even though the hotel's decor was a bit dated the main reason that we didn't enjoy our stay was the customer service. The front desk agents were 50/50 the pm staff is more accommodating and friendly, the morning staff is cold, and very uninviting. The night shift was terrible and really could care less to help you out. Also upon our arrival we informed the front desk that our room was missing a remote for the TV, needed towels, and a few lights were out in our room. It took me all afternoon to finally get a remote that worked, 2 extra towels, and the lights were never fixed. The shuttle will take you everywhere but out of our 6 days there it was only available on Sunday our first day and Thursday during the week we would call to get picked up from the consulate and we were told it was busy and ended up getting a taxi. On our last night there Friday the shuttle was missing all day and when we asked the front desk they said it was out running errands but we didn't see it all day.

Overall our experience was ok, but we had a room in the 2nd floor and asked for a quiet location and we could hear the toilets being flushed upstairs and children were running around all times during the day and you could hear everything especially in the early morning. We probably would choose another hotel in the future to avoid the noise and a more convenient location. The rate was decent however it was more expensive than hotels closer to the consulate.

Overall I say 3 out of 5 stars due to lack of customer service, and amenities available.

  • Stayed January 2014, travelled on business
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Helpful?
3 Thank lilnaynay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LaQuintaJuarez, Manager at LQ Hotel by La Quinta Cd Juarez Near US Consulate, responded to this review, 1 February 2014
Dear guest

Thank you very much for your comments will be take care in all your suggestions, and please accept an apologize for all the inconvenients , we will still work with our staff.

Sincerely
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A TripAdvisor Member
Reviewed 15 January 2014

Stay at this hotel for 6 days the service is great!!! The staff are extremely nice, the hotel is so clean.. complimentary breakfast is delicious would definitely stay again and recommend this hotel to any one traveling to Ciudad Juarez

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with La Quinta

Helpful?
5 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LaQuintaJuarez, Manager at LQ Hotel by La Quinta Cd Juarez Near US Consulate, responded to this review, 1 February 2014
Thank you very much for your comments, that inspired us!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oklahoma City, Oklahoma
1 review
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 16 December 2013

Stayed 10 nights for consular matters. Everybody was wonderful from reception to maintenances to the drivers for the shuttle to the ladies that cook breakfast to cleaning service to security. Very friendly, courteous, and very polite, very attentive to our consular matters, helped us with everything, showed us where we had to go. They would take us and bring us back to the hotel very helpful. Couldn't thank them enough. We stayed with our children had no problems at all. Gated in security 24/7. Hot tub and pool were great my children enjoyed it. They were great would highly recommend this hotel to everybody. Exceeded our expectations. If we had to go back to Juarez for any matter would most definitely stay at this hotel again. Thank you to all the staff for all your help we truly appreciate everything you did for us.

  • Stayed December 2013, travelled with family
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Helpful?
11 Thank Familia P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about LQ Hotel by La Quinta Cd Juarez Near US Consulate

Property: LQ Hotel by La Quinta Cd Juarez Near US Consulate
Address: Ejercito Nacional 8211 | Col Partido Iglesias, Ciudad Juarez 32528, Mexico
Phone Number:
Region: Mexico > Northern Mexico > Chihuahua > Ciudad Juarez
Amenities:
Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 34 Hotels in Ciudad Juarez
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — LQ Hotel by La Quinta Cd Juarez Near US Consulate 2.5*
Number of rooms: 89
Official Description (provided by the hotel):
Welcome to Mexico! Just 15 minutes south of El Paso, Texas, and the US Mexican Border, the Brand New La Quinta Inns & Suites Ciudad Juarez is ready to greet you with a warm friendly staff committed to excellence. Just 1/2 mile from the US Consulate, there are many attractions right near the hotel. From museums to shopping at the Plaza Juarez Mall, to dining at Figueria's Brazilian Steakhouse, McDonald's or Wendy's, there is something here for everyone. ... more   less 
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Also Known As:
La Quinta Inn & Suites Ciudad Juarez Hotel Ciudad Juarez
La Quinta Inn And Suites Ciudad Juarez
Ciudad Juarez La Quinta

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