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“great customer service”

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LQ Hotel by La Quinta Cd Juarez Near US Consulate
Ranked #4 of 34 Hotels in Ciudad Juarez
Certificate of Excellence
A TripAdvisor Member
“great customer service”
Reviewed 25 April 2014

they have great customer service and they take you anywhere you need to go great place to stay if you're going to the consulate. don't worry if you're going to the consulate they will take care of you at the hotel hope you and everything you need.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with La Quinta

Helpful?
8 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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217 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Italian first
  • Spanish first
  • Any
English first
El Paso, Texas
1 review
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 10 March 2014

Hello, my name is Andrew I'm a cab driver from El paso,Tx. This is one of the best hotels in C d.Juarez. Not to close to the Consulate but they have a shuttle that takes you there and back.There is a lot of restaurants that are walking distance from the hotel.So if you need to go to the US Consulate this is a good choice.

  • Stayed March 2014, travelled on business
    • Value
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Helpful?
12 Thank AndrewD539
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leon, Mexico
Level Contributor
25 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 7 March 2014

I liked the room, was modern, clean and very comfortable, it is at one avenue, but noise is isolated and I really loved this, I was able to sleep and rest great. The front desk personnel is very kindly. The location of the hotel is very good, is near to the consulate, to the border to 10 minutes.
In general I felt this hotel as a very good option and I recommend this. I didn´t use the gym or other services at that time, but I am confident they are great, since personnel was amazing when I request their support for example with the phone alarm, etc.

  • Stayed November 2013, travelled on business
    • Value
    • Location
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Helpful?
4 Thank Rodolfo C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tumacacori, Arizona
2 reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 26 February 2014

Stayed because of interview at the consulate. The rooms were nice, clean, and modern. Food was within walking distance and the shuttle knew were to go for all the appointpments. If you're going to Juarez for the US Consulate you should stay here

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with La Quinta

Helpful?
16 Thank raymondbO8831XL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta, Georgia
1 review
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 26 February 2014

My husband and I stayed at this hotel for 7 days. We were in town for the US Consulate processing. The staff at the hotel are wonderful. The breakfast buffet is great. You can't walk to the consulate from the hotel but you don't need to while staying at the La Quinta.The shuttle service is very efficient and flexible. The hotel is within walking distance of a S-Mart grocery store. You can get a great hot meal in the cafeteria at the S-Mart. I would highly recommend this hotel.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with La Quinta

Helpful?
11 Thank deegee2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Diego, California
1 review
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 12 February 2014

I stayed here for 10 days at the end of January 2014 and have no complaints. The room was clean and well maintained. The daily breakfast was delicious and an easy way to save money on a meal. Housekeeping came at a decent hour everyday (between 10:30am-12pm) so it was never an inconvenience and the whole staff was extremely friendly. There was a free shuttle that took me to all my consular appointments, so that was also a great way to save money on taxis. The free WiFi was a huge plus and the cable tv was ok. The hotel is gated so it was nice to have that "safe" feeling in a city that has in the past been in the news for all its violence. They also printed my boarding pass when it was time for me to leave. Overall, I couldn't have had a better experience. I highly recommend this hotel, you won't be disappointed.

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
10 Thank jtcrazy007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LaQuintaJuarez, Gerente at LQ Hotel by La Quinta Cd Juarez Near US Consulate, responded to this review, 4 March 2014
Google Translation
Muchas gracias por sus comentarios es importante para nosotros saber cual fue su experiencia , realmente nos satisface darnos cuenta que nuestros esfuerzos de hacerlos sentir como en casa dan fruto. Lo esperamos pronto
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about LQ Hotel by La Quinta Cd Juarez Near US Consulate

Property: LQ Hotel by La Quinta Cd Juarez Near US Consulate
Address: Ejercito Nacional 8211 | Col Partido Iglesias, Ciudad Juarez 32528, Mexico
Phone Number:
Region: Mexico > Northern Mexico > Chihuahua > Ciudad Juarez
Amenities:
Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 34 Hotels in Ciudad Juarez
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — LQ Hotel by La Quinta Cd Juarez Near US Consulate 2.5*
Number of rooms: 89
Official Description (provided by the hotel):
Welcome to Mexico! Just 15 minutes south of El Paso, Texas, and the US Mexican Border, the Brand New La Quinta Inns & Suites Ciudad Juarez is ready to greet you with a warm friendly staff committed to excellence. Just 1/2 mile from the US Consulate, there are many attractions right near the hotel. From museums to shopping at the Plaza Juarez Mall, to dining at Figueria's Brazilian Steakhouse, McDonald's or Wendy's, there is something here for everyone. ... more   less 
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Also Known As:
La Quinta Inn & Suites Ciudad Juarez Hotel Ciudad Juarez
La Quinta Inn And Suites Ciudad Juarez
Ciudad Juarez La Quinta

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