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“Good for business”
Review of Krystal Monterrey

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Krystal Monterrey
Ranked #6 of 96 Hotels in Monterrey
GreenLeadersSilver level
San Diego, California
Level 5 Contributor
70 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
“Good for business”
Reviewed 16 April 2013

Stayed there for 4 nights. The staff always willing to help you, even managed to put me in my room before check in time, kudos for that! Comfy bed, very actually, nice pillows. Very good size TV, carpeting and decor need changing. The location is spectacular everything you need is literally around the corner. Dinning need a makeover, please work on that Fiesta Americana. Overall I will stay there again, no problem!

Room Tip: ask for an "outside" room, they´ll know what you mean
See more room tips
  • Stayed April 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tony E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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744 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Mexico City, Mexico
Level 4 Contributor
28 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 3 April 2013

Very spacious room with separate office area when you walk in. Liked how you could separate that area from the rest of the room. Large bathroom and it was well maintained even though it was a tad dated. Nice shower with good pressure and plenty of hot water. Common areas seemed very traditional and a tad dated, too. Overall a nice size room, got a good night's rest so no complaints.

  • Stayed April 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ABCinATL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 6 Contributor
122 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 22 March 2013

The hotel maintains its general quality and nice staff.
And a must on these times: rooms for smokers!

But the restaurant´s menu did not change in years, and still remains the bad habit of used (and dirty) room service dishes on the hallways waiting hours to be picked up.

Please, take note of that, a little detail.

  • Stayed February 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Comando23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Merida, Yucatan
Level 3 Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 23 January 2013

I was a week in this beautiful hotel for a bussines trip. But the hotel is neer for everything you can need for a vacation trip, the cast member always has a smile in their faces.
The room are big, myabe the fourniture a little old but in great condition....the bed was soft and nice for a good night.
They have breackfast buffette, that is great whit alot of fruit, eggs, mexican food, juice, etc.
The location provide walk true to Macro Plaza Mty, museum, etc.

  • Stayed October 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank juliuxagain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chihuahua
Level 6 Contributor
257 reviews
113 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
Reviewed 2 October 2012 via mobile

This hotel, located in Monterrey's downtown is excellent located, but very poor maintained. Rooms are old and rusty. HVAC are noisy and in midday can't handle the heat load. One morning I even did not have hot water in the shower.
Staff is courteous but will not get any further to convert good service into excellent service.
Will think about it for staying again, eventhought is located in walking distance from Marco (modern art museum) Monterrey's cathedral, Paseo Santa Lucia, Macro Plaza, etc.

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Signore_Colomo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 6 Contributor
122 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 15 March 2012

Very spacious rooms and large confortable suite baths; cleaned well all days. Very helpful front desk for all needs. Good location to reach by foot the downtown and the Metro. The internet fee it´s not cheap. One serious thing to take care is about the room´s service trays, that stays too much time (hours) at the hallway floor waiting to be picked up. And the swiming pool is helpful only for children.

  • Stayed October 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Comando23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miami, Florida
Level 6 Contributor
117 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 3 March 2012

This is a perfect hotel, good location, you and walk to tons do stores, they have a plaza in front of the hotel, you an get a shoe shine for 15 pesos at the plaza.

They have an orchestra that plays Danzon, cha cha cha, and boleros two days of the week and old. Couples come and dance, beautiful to watch before going to dinner.

They don't have a great bar, but you. Can get a couple of Micheladas !!!

  • Stayed February 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Avicultura
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Krystal Monterrey

Property: Krystal Monterrey
Address: Corregidora 519 Oriente | Colonia Centro, Monterrey 64000, Mexico (Formerly Fiesta Americana Monterrey)
Phone Number:
Region: Mexico > Northern Mexico > Nuevo Leon > Monterrey
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Monterrey
#2 Business Hotel in Monterrey
#4 Green Hotel in Monterrey
#6 Best Value Hotel in Monterrey
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Krystal Monterrey 3.5*
Number of rooms: 207
Official Description (provided by the hotel):
Appreciate the beauty of Cerro de la Silla from the spectacular architecture of the Krystal Monterrey: 9 floors with large windows onto a wonderful view of one of the country's most important cities. The hotel's entrance, with its red quarry stone arches, invites guests to an unparalleled business or pleasure experience. ... more   less 
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Also Known As:
Fiesta Americana Centro Monterrey Hotel Monterrey
Fiesta Americana Monterrey
Monterrey Fiesta Americana

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