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Hampton Inn by Hilton Monterrey/Galerias-Obispado
Ranked #17 of 96 Hotels in Monterrey
San Antonio
Level 5 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Good choice”
Reviewed 17 June 2014 via mobile

Stayed here for two nights to visit the city before heading to beach. Normally stay at Safi but it was very expensive for our dates so took a chance here. Great rate of $65/night. Room was clean and comfortable, though probably needing an update. Hotel was nearly full but room was quiet- couldn't even hear the shrieking kid across the hall. One of the elevators wouldn't go to our floor for some reason (button wouldn't take), but no big deal. Pool was nice and clean. Staff was out there frequently checking cleanliness and making sure no one was too rowdy. Location was great; able to walk to HEB to pick up a few things we forgot. Breakfast was pretty good. Better than in US Hamptons for sure. Wifi was bad; had to be in the bathroom or entry to room for reception. Would happily book here again if Safi not available.

Stayed June 2014
Helpful?
Thank pinktink03
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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558 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Lindale, Texas
Level 2 Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 13 May 2014

The hotel is really clean, some staff are very nice and another one no, normally they are very busy,
For example they forgot to wake me up, I called the night before for my checking out, the did not until last hour, The price of the hotel is expensive for the quality of the hotel you can find a nice hotel in Monterrey for the same price.

Room Tip: My room was quiet
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  • Stayed April 2014, travelled on business
    • Value
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    • Sleep Quality
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Helpful?
Thank viviana v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Monterrey hotels

Germantown, United States
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 April 2014

We have stayed at this hotel twelve times in the last six years and this was the first time we had an experience other than exceptional. They were doing what they could with an unusually large amount of occupants, and we are certain they will bounce back to our previously high expectations.

  • Stayed April 2014, travelled with family
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    • Location
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Review collected in partnership with Hampton

Helpful?
Thank Robert B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mexico City, Mexico
1 review
Reviewed 24 March 2014

Even when the hotel was almost full, the room was quiet and comfortable. A little bit of trouble with the breakfast because of the crowd, but in general, everything was quite ok. Not a cheap place, but it is worth choosing it.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Mario A S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kansas City, United States
1 review
Reviewed 1 February 2014

Room was clean, bed comfortable and the heat and A/C worked okay. The hotel is in a nice area close to McDonalds, Starbucks and several very nice restaurants. Big complaint is there is no US cable news available. The only labeled news is CNN Headline News but it isn't news. So I have requested Fox news several times but still there is no news.

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Review collected in partnership with Hampton

Helpful?
Thank Mike B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ontario, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 January 2014

Staff won't help with anything, the place is noisy and the parking system will destroy your car! Do not stay here! As you arrive of the hotel, the place is a bit hidden and signs on the street are not clear on how to reach the parking lot. Once you reach the parking lot (if you decide to stay there) watch out for the gate. The gate has no sensors so if you drive slowly (as a safe driver should when he drives into a parking lot) the gate will close on you and damage your car. The staff will do absolutely nothing to try to help you. You may request to speak with the property manager. But for three days, he was not available. They also refuse to contact their insurance to address the damage to my car. Beyond that, the ventilation/AC unit is extremely noisy. You will need airport grade ear plugs to be able to sleep. Take my advice and do not stay here!

  • Stayed January 2014, travelled with family
    • Value
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Review collected in partnership with Hampton

Helpful?
1 Thank Cesar P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chihuahua
Level 6 Contributor
257 reviews
113 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
Reviewed 5 September 2013 via mobile

Althought it is still a very good option to stay while in Monterrey, some items need maintenance. The room I stayed in the third floor the WC did not work well, as well as the TV signal was kind of bad. Last time I stayed in a just renovates room in the ground floor and was great.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Signore_Colomo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hampton Inn by Hilton Monterrey/Galerias-Obispado

Property: Hampton Inn by Hilton Monterrey/Galerias-Obispado
Address: Avenida Gonzalitos, 415 Sur | Colonia Obispado, Monterrey 64060, Mexico
Phone Number:
Region: Mexico > Northern Mexico > Nuevo Leon > Monterrey
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
Ranked #17 of 96 Hotels in Monterrey
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Hampton Inn by Hilton Monterrey/Galerias-Obispado 2.5*
Number of rooms: 223
Official Description (provided by the hotel):
Hampton Inn is a leading brand of quality, value-priced hotels. Here you'll find clean, fresh, comfortable rooms standard with a coffee maker, iron and ironing board, and complimentary in-room movie channel. Enjoy complimentary local calls and no surcharge for using a calling card. Guests also enjoy the following complimentary items: On the HouseTM hot breakfast, Hampton's On the RunTM breakfast bags (Monday-Friday), high speed internet access in every room, wireless internet access in the lobby and more. ... more   less 
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Also Known As:
Hampton Inn By Hilton Monterrey/Galerias-Obispado Hotel Monterrey
Hampton Inn Monterrey
Monterrey Hampton Inn

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