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“average hotel” 3 of 5 bubbles
Review of Hilton Garden Inn Monterrey

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Hilton Garden Inn Monterrey
Ranked #10 of 97 Hotels in Monterrey
Israel
Level Contributor
26 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“average hotel”
3 of 5 bubbles Reviewed 2 April 2014

a difficult to find hotel, hidden within a large office complex.
rooms are fine and breakfast is really good.
there is absolutely nothing to do in the surroundings unless you take a taxi or have a car.
air condition was outrageously noisy and inefficient, impossible to sleep with.
staff was correct.

  • Stayed March 2014, travelled on business
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank mszt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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383 reviews from our community

Traveller rating
    146
    102
    72
    35
    28
See reviews for
67
23
11
262
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
San Miguel de Allende, Mexico
Level Contributor
61 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
4 of 5 bubbles Reviewed 13 February 2014

Took over an hour to find the hotel even after hiring a taxi to lead us. After arriving nothing within walking distance. The construction and street layout in Monterrey are awful. Avoid the city if at all possible.

  • Stayed February 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank G&J-from-VA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Luis Potosi, Mexico
Level Contributor
143 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
4 of 5 bubbles Reviewed 6 February 2014

I stayed there so that i can be ready in the morning to give a speech in one of their meeting rooms. In the morning, people in charge didn´t know which was our room. We started 15 minutes late. It seems that the lady that sold us the event didn´t schedule it. One person from our company visited the hotel in person to confirm the date and verify everything was ok. I suggest better communication systems. The hotel in general is very good, food, rooms and service are nice.

  • Stayed January 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Ricardo H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington, United States
1 review
4 of 5 bubbles Reviewed 1 February 2014

All good - English language OK , some minor communication issues; Prompt taxi services; staff had good working knowledge of surrounding area; great breakfast; somewhat confusing to reach the Hotel depending upon the direction and time of time of day traveing.

  • Stayed January 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Gary A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grand Rapids, Michigan
Level Contributor
135 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
3 of 5 bubbles Reviewed 19 January 2014 via mobile

For starters, if you like to walk from your hotel to a coffee shop, a deli, maybe a local market, mall, etc., this is NOT the hotel for you. We stayed here because business was literally right next door. But other than a bank, there's nothing around to warrant a walk. You're right next to the highway so you'll have to take transportation everywhere. Fortunately, San Pedro, a very hip, eclectic, bustling, metropolis-of-sorts district, is only 15 min away. As one reviewer said, there are better choices for not much more money.

Pros:
*inexpensive ($85 to $125 USD a night plus taxes).
*staff is very helpful, courteous, speaks good English.
*Rooms are comfortable - nothing special.
*Breakfast buffet is decent and will make anything to order.

Cons:
*Not near anything where you can walk
*The room windows were very dirty on the outside that we couldn't take a picture from our room.
* The dining room is very noisy because of the TVs and the lobby conversations bouncing off the tile floors.
*The odd numbered rooms on the west side look into the building next door so there's absolutely nothing to look at. The east side faces the Mt.
*The small room refrigerators smelled a little musty and rattled like a locomotive.

I did find the little beverage/snack shop right next to the front desk somewhat humorous and snapped a pic with my phone.

Stayed January 2014, travelled on business
Helpful?
Thank Corey E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dallas
Level Contributor
32 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
2 of 5 bubbles Reviewed 1 December 2013

The room was a bit musky and stale. When checking in, the sales colleague of mine who frequents Monterrey said that he picked the wrong hotel (was intending to book a different Hilton property). The staff were nice, but the facilities were just sub-par. I would suggest looking for a different place to stay, but this is serviceable in a one-night or two-night stay for business.

  • Stayed October 2013, travelled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank 3riq
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Panama City, Panama
1 review
5 of 5 bubbles Reviewed 18 November 2013

Overall the hotel was good except for the breakfast area being small and plates not being picked up on time leaving you wondering if all tables are occupied. The staff was friendly, quick check in and out. The bed was very comfortable and the internet speed was great! The room was clean and other than A/C noise it was quiet and the furniture in good condition. The room dining service was good. It was fast and good taste.

  • Stayed November 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Clarissa L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Monterrey

Property: Hilton Garden Inn Monterrey
Address: Boulevard Antonio L. Rodriguez No. 1880 | Nuevo Leon, Monterrey 64660, Mexico
Phone Number:
Region: Mexico > Northern Mexico > Nuevo Leon > Monterrey
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#6 Best Value Hotel in Monterrey
#9 Business Hotel in Monterrey
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hilton Garden Inn Monterrey 3*
Number of rooms: 150
Reservation Options:
TripAdvisor is proud to partner with Travel Republic (UK), Hilton Hotels Direct and Booking.com so you can book your Hilton Garden Inn Monterrey reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Monterrey

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