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“Basic Business Hotel”

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Courtyard Monterrey San Jeronimo/Valle
Ranked #22 of 98 Hotels in Monterrey
Lewisville, North Carolina, United States
Level Contributor
136 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
“Basic Business Hotel”
Reviewed 22 November 2013 via mobile

There is nothing luxurious about this property, then again it is a Courtyard. The facility is a bit dated, but it's central location, attentive staff, and feeling of security make this a good option when visiting the city. Varied and decent dining options are within walking distance...all in all I will probably go back next time in MTY.

Stayed November 2013, travelled on business
Helpful?
1 Thank Mike J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelesoptima, Marketing Manager at Courtyard Monterrey San Jeronimo/Valle, responded to this review, 8 July 2014
Dear Mike J

We sincerelly appreciate your comments and the time you took to provide them.

We are glad to know that you had a good experience while staying with us. Also we´d like to thank you for the feedback about our facilities, this help us to identify our opportunity areas to fulfill our guests needs.

We look forward to see you soon and serve you the best way you deserve.
If you have another question or comment, please don´t hesitate to contact us and we will be more tan glad to further assist you.

Sincerely,
Gabriel Aguilera
Marketing Manager
Optima Hoteles de México
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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101 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Level Contributor
81 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 16 October 2013

I visit Monterrey 2 or 3 times a year and this is the hotel I stay at. It is convenient for business and there are restaurants within easy walking distance, the high speed internet works well and is reliable and the staff are friendly and efficient. The breakfast buffet is very good with both hot and cold food.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Graham S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelesoptima, Marketing Manager at Courtyard Monterrey San Jeronimo/Valle, responded to this review, 8 July 2014
Dear Gspebble

We sincerely thank you for your comments and the time you took to provide them to us.

We are glad to know that you are one of our valued and frequent guests and that you have a great experience every time you come and stay with us.

Looking forward to see you and serve you soon, we want to remind you that oif you have any question or comment you simply have to contact us and we will gladly assist you.

Sincerely,
Gabriel Aguilera
Marketing Manager
Optima Hoteles de México
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lexington, Kentucky
Level Contributor
99 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 17 April 2013

Pros:
* Clean and updated room
* Small, but working gym with 2 treadmills, bike and elliptical
* Typical Courtyard experience in Monterrey
* Within walking distance to several nice restaurants

Cons:
* Across the street from railroad tracks--dont be surprised to be awakened at all hours of the night by street traffic or trains blowing their whistle
* As stated earlier, gym is really small...

Room Tip: High floor away from the road is probably preferred...
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  • Stayed April 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KentuckyDerbyfan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lake St. Peter, Canada
Level Contributor
114 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 8 April 2013

Being the director for a foreign company in Monterrey, Mexico, I was looking for a safe, modern and well-equipped lcation for our many visitors to stay. Monterrey is not the safest city in Mexico so security is very important. This facility is top notch here.
For business travellers, gym access, wireless internet, bottled water and coffee in the room are all key items and are provided free of charge. Gym is open 24 hours which is rare these days.
The price we were offered as a corporate rate was almost half of another hotel we had been using and it did not offer the same amenities.

Room Tip: Ask for rooms in the back. There are train tracks across the road from the front of the hotel and i...
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  • Stayed April 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PMKCanuck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Celaya, Mexico
Level Contributor
26 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 7 January 2013

We stayed at this hotel manly because they were the only ones in the area that allowed us to leave our car with them while we were on another trip; of course we had stayed with them a couple of nights before and another couple after coming back; but still, no other hotel wanted to do this for us in the area, one was but they wanted to charge per day like if we were leaving the car at the airport. Once there I must say the stay was very pleasant, staff is nice and helpful, hotel is clean and neat maintained. Location is good in Monterrey if you want to be near San Pedro shopping locations and near downtown.

Room Tip: If you make your reservation in advance thru Marriott web, you may get a better price than a few day...
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  • Stayed January 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank J2EN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wooster, Ohio, United States
Level Contributor
220 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 20 October 2012

Located within 10 minutes of the airport. You can arrange airport pick up. If you come in late be prepared to be picked up by the Hampton Inn bus, not a problem. Staff very friendly, nice lounge area. Rooms a little dated but very clean and well appointed. The only negative is the small and I mean small sleeper couch. It's exceptionally low to the floor, almost something like you'd find in your children's room. The couch cushions are lower than the small table in front of the couch. The cushions have zero support. That's it for the negative. The bed is a little firmer than most courtyards you find, but a firmer for most of us is just fine. The Resturant is (just) great, compared to most over priced hotel restaurants the owners of this Courtyard price their Munem right to keep guests in the hotel. Really, after a long hard day of work do you really want to go out and look for a Resturant, not me! This Resturant had very good choices and a nightly selection. Breakfast and lunch buffets are very good and reasonably priced. Managers host nights also a welcome for travelers.

  • Stayed October 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MichaelP279
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Antonio, TX
Level Contributor
43 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 27 July 2012 via mobile

My wife, 8 year old boy and I stayed here for 6 days and we enjoyed our stay... Great location-- you can go downtown or to Pedro garza in minutes... We loved the buffet breakfast ..friendly staff and private under ground parking. We will be back soon.

Stayed July 2012, travelled with family
Helpful?
1 Thank Jesus V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Courtyard Monterrey San Jeronimo/Valle

Property: Courtyard Monterrey San Jeronimo/Valle
Address: Avenida San Jeronimo 1012, Monterrey 64640, Mexico
Region: Mexico > Northern Mexico > Nuevo Leon > Monterrey
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #22 of 98 Hotels in Monterrey
Price Range (Based on Average Rates): £
Hotel Class:3 star — Courtyard Monterrey San Jeronimo/Valle 3*
Number of rooms: 167
Official Description (provided by the hotel):
Our facilities are in the higher growth commercial and industrial area, offering everything needed to make your stay successfully and enjoyable at Courtyard by Marriott Monterrey San Jeronimo with the best service for the business traveler, outdoor pool, Gym , Lobby Bar and Restaurant Courtyard Cafe with room service and wired Internet in all rooms. For your convenience we have a Convention Floor with five meetings rooms with capacities from 10 up to 300 people. Smoke-Free hotel located in southwest of Monterrey city. ... more   less 
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Also Known As:
Courtyard Monterrey
Monterrey Courtyard

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