This is allegedly the best hotel in Nogales. I won't be sarcastic though I am tempted. It says it is a 5-star property. Maybe it was when it was built, but I would rate it about 1 star now on the TA scale. Service was very courteous and prompt. The room was very clean but needed maintenance especially in the bath. Towels and sheets were properly provided, very clean and satisfactory. The bed was very hard. The hotel's web site does not work for reservations, nor do any travel sites which list the hotel. You have to call them or just show up. The hotel is not as close to the border as its web site states (they say 3 miles, but it is closer to 6-8 miles). The cost is actually about $50 US for a king bed room, not $80 as in another review. Briefly the property needs a lot of maintenance, a lot of which is easy and simple. For example, the shower and bath are tiled with marble, but it has not been kept properly grouted or sealed. As a result the bath ceiling was wet, and the paint peeling off, from moisture from the bath above on the next floor. The pool is not usable though is a very attractive area. Pluses: quiet, not near the noisy and busy tourist area, the night view of Nogales is very attractive, all the staff (many bilingual) were very friendly, courteous and helpful, and the restaurant was very good for both dinner and breakfast. Also, the restaurant prepared some special things for me just as I requested at no extra charge. Too bad the owner is not apparently interested in maintaining the property. It has good architecture and could be very attractive. It is in the midst of Nogales' main industrial and business area where there are a lot of business visitors from elsewhere in Mexico and the US. Other nice hotels in Nogales are located in noisy and busy areas, or outside the City on the main highway going south from the border, which are not convenient to the business areas.
(I have traveled in Mexico a lot. Mexican hotels often over-rate themselves and show pictures that are ideal but not average for the property. Even considering that, 1-star is still all I would give for a rating. But I would say that I have stayed in worse and paid more.)
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