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Quinta Dorada Hotel And Suites
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Reviews (101)
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Reviewed 22 February 2011

Got in to town around lunch and did not reserve any hotel before coming in since I knew there was no special "event" in town or otherwise rooms would be available without a problem. I drove by and noticed this hotel which I thought iat first was part of the La Quinta Inn hotels back in the states since name and logo are similar but I was mistaken. Nevertheless I dropped in..the outside and reception area looked about standard for a good quality hotel in my price range (or so I thought about $69-$79usd) but found since it was a weekday I was not eligible for "special" price so it was about $100 usd per night with hot breakfast (explain later) included. I was a little tired from driving so I managed to get the "corporate" rate to $90 from the emotionless and tired looking reception clerk. Got keycard and drove in through the side..small parking lot and found out hotel shares with at least 2 neighboring restaurant and cafes to its sides. Man says.."they will leave early so don't worry, you can move your car later"..hmm ok..lets move on. To make rest of story shorter and in no particular order:
-Noise. Room close to parking lot entrance and people walking by and talking loudly to/from night spots/cafes think i finally went to sleep at 1
-Noise.Same situation but now its 5.am. I guess people leaving. 4 hour sleep is not cool.
-TV. I don;t expect all hotels to have a flat screen TV but for a $90 a night? I got old chunky 21"? tv with older than heck cable box perched up a corner like a hospital room. Turn on and nothing...after much clicking and so forth I noticed a miniature paper with probably 4 sized font with instructions. followed instructions..nothing. Called reception and they told me they were sending someone. Still waiting for that someone.
-Lights. One main light on ceiling by the window? and one small lamp on the other side. Both bulbs were probably 20 watt yellow. Had to turn on fluorescent light in bathroom to read a little.
-towels. towels had ripped edges, very coarse and thin and only two. One was dirty like someone used it to clean some black shoe polish. Buy some new towels!
-2 micro soap bars, one bed sheet was dirty with a reddish color close to groin area..didn't want to find out what that was so I folded it under sheet.
-internet. needs one login and password to access..I wasn't told this at check-in so had to call reception. Gave code letters and numbers which I of course fumbled pen and paper ..got it finally. Speed OK but cuts out somewhat every 10 minutes. Needed wifi for my music device..oh no..needed another code...1 per device. pen and paper.
-window. had to adjust window screen as I noticed it was broken and window had been open about an inch. Lock window..screen I'll fix some other day.
-Seems to be slight angle downward walking from bathroom mirror to beds..watch out for metallic carpet divider..big one!
-7a-10a Buffet. the "hot" buffet was actually just one tray of warm scrambled eggs/tortilla which was OK and some delicious black beans..wait ,,no more beans..and no refills. waited for refill but I guess 8:15a and that's it for the beans. Had 1 of 2 fruit options and 2 of 2 drink options..(coffee and juice) aaa..and 1 of 3 remaining sweet bread pieces..that's it! Waiter did not acknowledge we came in..no good morning..that's OK its not required..picked up 1 plate from our table. We got up and he met us at door reminding us about an optional tip. I felt it was not warranted since there was no actual service on his part and buffet was below average but that was not his fault. I gave him a tip anyway since this guy most likely is paid peanuts and God knows what his needs are though he should brush up on his customer greetings skills. (management?)

Upon leaving I could not find a dirty linen bag. When I left, new clerk asked me if everything was OK. I was constrained for time so even though I was very tempted to stay and read out my list and said yes but I have no time. "Goodbye"

Final comment: Maybe I expected too much from this hotel and I have stayed at $230+/night hotels as well as $39 hotels better than this so for this price level I think this hotel should be much much better than what I got. It just looks like they are trying to get by squeezing maximum profits but skimp out on service, food and equipment. The logo keeps you guessing though.

  • Stayed: February 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank BadaBingg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 February 2009

Stayed here for 2 nights on a recent buisness trip. For the most part was pleasantly surprised. First off one should know that entry to the rooms are from outside. There is a horse shoe shaped court yard with a pool in the middle, threw me off a first. Rooms surrond the pool. But once inside the room it was very clean, comfy bed, clean linen, quiet working AC unit. Was very quiet at this hotel. Front staff were very freindly and spoke good english (not everyone does in Saltillo). Nice Cafe/Restaurant directly on one side of the building, Starbucks right outside the door on the other side. Nice buffet breakfast included with stay. Also had shuttle service to Saltillo Airport.
All in all i would say although not luxurious, it is for sure a pleasant, clean, safe place to stay. I would recommend for sure.

  • Stayed: November 2008, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
1  Thank Eddy20000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 May 2008

The Quinta Dorada is a pretty decent hotel, with nothing fancy in the rooms, but it's functional and better than we expected for the price. The Air Conditioning/Heating unit worked well, which was great, since it's hot in Saltillo during the day and the temps really drop at night. The hotel is generally clean with the exception of the carpet, which we felt was just a bit worn out. There's a nice courtyard with a decent pool, and while nobody seemed to be swimming, it's a comfortable space to hang out and eat or have a few drinks, with plenty of clean and comfortable seating and tables. There's no poolside food or drink service, but more inexpensively (and in my opinion, more pleasantly), the hotel is located a 5-10 min walk to a US Chain supermarket, HEB, and you can pick up drinks and food there, and lounge by the pool. The rooms have a fridge in them so you can store the filtered water you're going to have to pick up to drink. There are also decent restaurants around in a quick walk, or, right adjacent to the hotel, a Starbuck's and a french-style restaurant that has good sandwiches and soups.

Because we were in Saltillo for work, I'll assume most travelers are going there for work, too, in my description of the location: it's really close to the industrial parks and to the university, especially to the university. Also, for about 30-40 Pesos in a taxi, you can hit an upscale mall or two for sushi, elegant Mexican dining, or Italian. Ask the front desk.

The front desk is friendly and bilingual, though they preferred our Spanish skills to their English. We had a plumbing issue which they resolved within one day. However, we hired a couple of taxis to take us around, and asked the hotel front desk to take care of negotiating a flat rate, which they did. When we returned, the taxi drivers made claims that we didn't properly negotiate and the front desk substantiated the claim that the taxi drivers made that the hotel had not helped us and the drivers harassed us for double the rate. Mind you, we actually speak spanish, so this was really annoying. The hotel manager came out and stifled the desk attendants who helped us and who really did want to help fend off the taxi drivers. We were not impressed with the hotel manager at all, who was arrogant, unhelpful, and mean to his desk attendants.

Breakfast is is good at the hotel, and it changes a little each day. There's always refried beans and a tomato sauce, and some kind of seasoned potatoes, or eggs: either it's scrambled eggs, or a local northern mexico favorite, scrambled eggs with dried beef (tastier than you'd think), or with cheese. There's always toast, OJ, milk, and rolls.

The hair care and soap products furnished in our room really didn't suit us, they were too harsh and didn't smell very nice, so bring your own, or pick some up at the nearby supermarket.

  • Stayed: May 2008, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
2  Thank Soda100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 April 2018 via mobile
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Stayed: April 2018, travelled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 March 2018 via mobile
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Stayed: April 2018, travelled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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