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Boca Chica Hotel
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Reviews (221)
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All reviewsvintage hotelnice and clean roomspopular beachdirect access to the seapet friendly hotelgarden roommid centuryhotel restaurant isthe hotel sitsacapulco baymexican foodbeach areaspaspgplayasoceanmexico
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44 - 49 of 221 reviews
Reviewed 17 February 2014

One of the greatest downsides of this place, as you would have seen from previous reviews, is the location - it is decidedly in the least glamorous part of Acapulco and to be honest the prices ought to reflect this (but don´t) However the area while not touristy, is not dangerous, I went there to celebrate an anniversary and the hotel staff (after a little mix up with the emailing) managed to accomodate us just fine. The rooms are lovely, the decor simple yet hip and the bed is beyond comfortable - While the shower is really IN the room, the whole concept works - the hamoc in the terrace is pretty comfy and great to have a snack and a beer at sunset -

The pool is unimpressive, but it serves its purpose and if you absolutely must, you can always go for a swim in the ocean accesing through the hotel's pier. I did encounter a pet peeve in the pool area - if you had your complimentary breakfast say at 8am and you are already sunbathing at 11 am and you'd like a snack (because come on now, how substantial is a continental breakfast?) The restaurant has NO snacks to offer you at all - they only have breakfast items until 1 pm. Not cool at all.

This aside, we had a lovely time, the service is polite and accomodating, the hotel is cute and clean and the rooms are comfortable. The food is ok - with room for improvement. I would returm hands down, but I would return when I can snatch another special 'Luck Hour' rate!

  • Stayed: December 2013, travelled as a couple
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1  Thank GabeyC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel Boca Chic... A, Gerente at Boca Chica Hotel, responded to this reviewResponded 20 February 2014

Dear Guest,

Thank you very much for share your kind comments and experience about Hotel Boca Chica during your stay with us.

We will consider seriously your suggestions about the time we had set for breakfast and snacks, hoping in the next visit you could find more options.

It would be a pleasure to serve you again, so please don´t hesitate to contact me for your next visit to attend your booking personally.

Best Regards,

Roberto Zurita
General Manager
Hotel Boca Chica
GRUPO HABITA

Playa Caletilla Fracc. Las Playas
CP 39390, Acapulco, Guerrero
T. +52 (744) 4-82 7879
E. rzurita@hotel-bocachica.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 January 2014

Boca Chica Hotel is situated on the waters of Acapulco Bay, across from Isla Roquetta. It is like an old but still very beautiful lady, with many stories to tell. It is so reminiscent of the Italian Riviera, much like Portofino.
The restaurant , so pretty with that view, has a sushi, Japanese oriented menu, which is delicious and very fresh. When we went there for lunch, there was a fashion shoot going on, which made it even more exciting. Visions of old Acapulco abounded. AS the old song goes "Those were the days,my friend!" It is so worth the trip downtown. You won't be disappointed.

Room Tip: Try for a corner room.
  • Stayed: January 2014, travelled as a couple
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Thank Barbaragenoese
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel Boca Chic... A, Gerente at Boca Chica Hotel, responded to this reviewResponded 31 January 2014

Dear Barbara,

Thank you very much for your kind comments about Hotel Boca Chica, we felt privileged for being the Hotel of your selection during your stay in Acapulco.

For Boca Chica there´s nothing more important than the comments and suggestions of our clients, that´s why we felt very grateful with the kind comments you share with the TRIPADVISOR community.

Please don´t hesitate to contact me for your next visit, it will be a pleasure to attend your booking personally.

Best Regards,

Roberto Zurita
General Manager
Hotel Boca Chica
GRUPO HABITA

Playa Caletilla Fracc. Las Playas
CP 39390, Acapulco, Guerrero
T. +52 (744) 4-82 7879
E. rzurita@hotel-bocachica.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 December 2013

Let me say first, this is my favourite hotel in Acapulco the special location , the laid back atmosphere, the wonderful fact dogs are welcome .... all is spectacular . However the attitude. speed ,and attention to customers in the restaurant needs to be addressed urgently. I was there last night with friends, actually during a lull between crowds and met with incredibly long waits for drinks and such a miniscule serving of the tempera entree that we three felt justified on commenting upon . We talked to the waiter and feeling so disappointed by the service asked to talk to someone in charge What we thought would be considered a helpful critique was met with complete disinterest and simply the offer , if we were not happy, to just not pay , very kind , but the point was completely missed, we were not out for a free meal I am a local resident and crave the needed change in keeping and attracting visitors and share the strong desire to 'hable bien de Acapulco' We were later told the hotel has been functioning for some time without a manager... Obviously what is required is a strong leadership , and staff trained to be more attentive and helpful to guests and make the few but very important improvements to ensure Boca Chica's position as one of the best places in town
A couple of other issues needing attention . the poorly lit stairs down to the pool and whatever can be done to remedy the uncomfortable of the banquets in the dining room

Stayed: December 2013, travelled with friends
3  Thank Punky's mom K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel Boca Chic... A, Gerente at Boca Chica Hotel, responded to this reviewResponded 2 January 2014

Dear Guest,

We feel privileged for being the Restaurant of your selection in the past days.

Thank you very much for for your comments and suggestions about the Restaurant, which ones are very important for us and you can be sure that I´m puting special attention on them.

I would love to give you personalized attention to your suggestions, so it would be wonderful if you could give me an email adress to contact you directly.

If I can assist you with anything else, please dont hesitate to contact me.

Best Regards,

Roberto Zurita
General Manager
Hotel Boca Chica
GRUPO HABITA

Playa Caletilla Fracc. Las Playas
CP 39390, Acapulco, Guerrero
T. +52 (744) 4-82 7879
E. rzurita@hotel-bocachica.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 September 2013

Recently the owners of the trendy Condesa DF hotel (Habita Group) renovated one of the principal 1950's glamor hotels, the Boca Chica. The pictures speak for themselves. It is wonderfully designed, though not expensively. We only paid USD 108 per night (admittedly, off season) with a wonderful ocean view.

The neighborhood is quite downmarket (though not scary, if you know Mexico), and you wind up being miles away from anything else upscale in the town. However, it is clear that development is coming to this side of town, with many spots of mid-century architectural fun ready for renovation and many new projects already going in.

But inside the resort it's perfect and there are perfect views to the island of La Roqueta across the clear blue water. The food is Japanese-inspired and also the breakfasts are excellent.

A bonus was that they accept dogs - very few hotels do in Mexico. Not only that, but she was allowed with us everywhere except the pool. At our side in the restaurant, by the loungers overlooking the bay, and best of all - she could swim in the bay! We spend hours throwing the ball for her out into the bay and letting her swim.

When we arrived the airco was making a little rattling noise and without us even asking (or thinking of it yet) he proactively moved us to another room. The next morning we were told our continental breakfast was comped "for the inconvenience".

Something similar happened when I asked on Sunday what time checkout was. The receptionist said 12 noon, but would I like to check out later at 2 or 3? Again, without my even asking for it.

That is truly rare and we were delighted.

We will be back and back.

Room Tip: Get an ocean view (almost all are).
  • Stayed: September 2013, travelled as a couple
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2  Thank keizers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 July 2013

The hotel is located a bit off from the new Acapulco in the older area. Very quiet street and all rooms with sea view. The big surprise was that you can open completly the window from floor to ceiling and have a view to the sea from your bed. On the balcony you have a hammock and relaxing table and chairs. Another suprise was the mezcal and champagne which they offer in the mini bar. There is also an iPhone docking station. Very nice and gives a unique flair are the 50ies style very short bathrobes.
Nice personell in the restaurant and reception and good mexican breakfast. In the evening you get fusion dinners offered, specially good fresh sushi. We ordered a taxi for the evening and unfortunatly let him wait half an hour. He still was very friendly and took us to our destination.
Also nice is the pool with great service. I got a coconut mixed with gin. After finishing they opened it for me and served it with chillie powder.
Whenever I am again in Acapulco I will stay there.

Room Tip: All are good. The suites have a round the room balcony.
  • Stayed: August 2012, travelled as a couple
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Thank Mexican_73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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