First of all this Hotel does not deserve ti have 4 stars, this place is a mess, when I arrived there, there was just one bell man and two front desk people, when we saw the room it was totally different than it is on the pictures, dirty pillow cases and all the bed sets, there was a hole on the roof and it was liquing, there was a lot of wanter on the floor, there was no A/C on our room neither on the hallways and the tail of the hallways was broke and horrible, we paid $650 dollars for 3 nigths. When I asked to speak to the manager she was "busy" and it took me a while to talke with her, finally, she offer us to change rooms and location but it was the same mess. My boyfriend and I moved to another hotel calles" Las Brisas Acapulco" i highly recommend this hotel! When I finally spoke with the manager from this hotel she told me that we can't have our money back so they keep it. Do not visit this place it is not a 4 Stars Hotel! HELL NO!!!! so tourist people be aware from this people specially the manager.
- Official Description (provided by the hotel):
- Camino Real Acapulco has a privileged location surrounded by tropical vegetation, locating his great construction of 7 acre Beach into one of the most Luxurious and Safety Acapulco Residences, just 10 minutes from the airport and 15 Min from Costera Avenue. Our Hotel invite you to absolute rest, offering all services for your comfort and relax time, such as; Room service 24 hrs, SPA, 1 restaurant international food open from 07:00 - 23: 00hrs, Restaurant Sea Food Specialties open 13:00 to 23:00 hrs, and our Pool Bar restaurant for Snack directly to your pool, same pools with a beautiful view of the bay Puerto Marquez, Whiteout leaving the privacy offered by our homely beach. ... more less
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- Also Known As:
- Camino Real Acapulco Diamante Hotel Acapulco
- Camino Real Hotel Acapulco
- Camino Real Resort Acapulco