Hotel was very clean and well maintained. Staff for the most part go above and beyond making sure your needs are met. We did have a few issues with some one or two waiters at the buffet, but think this may be due to language barrier. Even though tips are included...will get you far by tipping a few extra pesos.... Food was good...especially the Italian restaurant. Just make sure you make your dinner reservation as early as possible as it fills quickly. Drinks were great....had top shelf names you dont expect at an all inclusive. Looking forward to going back in a few months!!! Kids loved it.
Also, only resort with private beach in Acapulco...More