Quinta Real is a very nice hotel. It has the "Gran Turismo" label which means is above 5 stars, but it is really a high end 5 star. Its fair price should be around 150 USD per night, instead of the 300-350 they ask.
The service is really good. From a welcome with a warm hand towel, to the front desk and the pool, everything is great. They really try hard. We stayed during a 100% ocuppancy week and they still were able to give a great service.
The hotel physical infrastructure need improvement. For example: elevators are old and slow; towels and linens are old and of medium quality. For a "Gran Turismo" hotel those need to be of better quality. The beds are not very comfortable. One expects beds as good as in your own house. The air condition is not very cold. The fan was noisy. The tv's are old and not many channels are available (around15). The TV should be flat TV's in a Grand Turismo hotel. In the pool, the umbrella we had was broken. The service was great and the guy at the poll came 4 times to fix the umbrella, but you don't expect broken umbrellas in a 350 USD hotel.
So all in all the experience was good. For a 150USD hotel I would be very happy, but for a 350 it is not worth.
- Official Description (provided by the hotel):
- Located in the prestigious Punta Diamante beach area; breathtaking views of the ocean and near the International Convention Ctr. Accommodations: Master Suites Grand Class Suites Governor Suites Presidential Suite *Quinta Real Acapulco offers luxury accommodations. Each guestroom features baths with marble floors, satellite televisions, and great views. Restaurants & Bars: The gourmet restaurant serves elegant Mexican and international cuisine The Beach Club Restaurant serves ceviche and other grilled and seafood items The lobby bar offers evening cocktails and live music ... more less
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- Also Known As:
- Quinta Real Acapulco Hotel Acapulco
- Quinta Real Hotel Acapulco
- Acapulco Quinta Real Hotel