We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Wonderful experience at the Capri”

We can't find prices for this hotel
Our online travel partners don't provide prices for this hotel, but we can search other options in Acapulco
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Capri Suites & Penthouses
Ranked #61 of 168 Hotels in Acapulco
Reviewed 7 November 2010

we enjoyed our stay here, the children loved the pool, the staff and the resident dog Mimi was delightful. everything about our stay will remain with us, thank you Israel, Carmen and Catalina*)

  • Stayed: October 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank lab90210
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Reviews (9)
Traveller rating
Traveller type
Time of year
Language

2 - 8 of 9 reviews

A TripAdvisor Member
MExico City
11
Reviewed 19 October 2005

It's the first time I stayed in this place, though the facilities are not new or luxurious they are very spacy, I had I nice time with my family, I really was surprised by the past comments posted few months before.

  • Stayed: September 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
1  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 March 2005

Booked this hotel on 2/16/05. When I checked into the hotel I learned that they had running water only 3 hours in the morning and 2 hours at night. The remainder of the time you could not use the toilet. One of the residents told me that the condo association was not paying the water bill so it was being rationed.

I obviously had to spend the money to find another hotel after I had prepaid for this hotel. Little chance of getting a refund from Hotel.

This is a very old hotel. The pictures they show on various websites are about 50 years old.

Don't lose your money at this place like I did.

  • Stayed: February 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
2  Thank agia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 February 2005

for misrepresenting this hotel. The hotel is not on the beach as advertised, you have to go out of the front of the hotel, cross a paved road, pass between several restaurants, to get to the beach. The rooms were spartan, the stoves in the two rooms we had were mere hotplates and barely functional (one had no knobs), A/C only in the bedroom, the elevator had a gaping hole in the floor, there was no coffeemaker in either room as advertised, the patio furniture was broken and unuseable, 80 percent of the lounge chairs around the pool were similarly broken (cracked in the center so one could not lay on them), the person at the desk was gone hours at a time and there was no one else to attend to us. We left without staying a single night and still got charged by Hotels. We will continue to fight this. Save yourself the pain and go somewhere else. If you use Hotels, buyer beware--so far they have not acknowledged my complaint except to remind me of their cancellation policy. I will submit a retraction if they own up to their responsibility for fair and accurate advertising. I have taken photos and will upload when I get a chance. Mark E. Lewis, U.S. Embassy, Mexico City.

5  Thank Mark L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Cambridge, MA
13
Reviewed 16 January 2004

We stayed at the NIDSIDA 76 suite on the Acapulco Capri condo building. We got a lower rate than the rates for the other suites because we rented from the owner rather than renting through a company. This 7th floor condo had a terrific view of the bay. The condo was really too big for us (two adults and 3 youngsters), but the price was still lower than what we expected for a three bedroom condo. Two of the bedrooms had AC, but the children liked to sleep in the other bedroom as the see breeze through the window was bringing fond memories of our stay in Playa del Carmen last year where we camped on the beach. We saved some money by buying a few groceries in the small store on the ground floor and cooked in the kitchenette of the apartment. It's not something to cook big things, so after a while we wanted to taste good Mexican food and have some margaritas, which we found right in the same building complex. The margarita stand with a walk in bar in the mall next to the building is an unusual place to drink tequila, but saved us the hassle of taking a cab in search for an inexpensive bar. The swimming pool area was never crowded although we were told that in the Christmas holiday season the place gets full of Italian Canadians in search of warm weather (the building concierge and the former owners of the building are Italians). The building is separated from the beach by a narrow street with low traffic, which was a plus in Acapulco because the Costera Avenue can get very congested at times (so don't stay at hotels on the other side of the Costera from the beach because it'll take about 10 minutes to get a chance to cross it). The last time we were in Acapulco was on Christmas, and we don't recommend it as the street looks like New York's 5th avenue at rush hour. This time we visited during the off-season (February), and the vendors on the beach were nowhere to be seen, and the crowds were gone.As far as Acapulco, some things have improved and some remain the same. The jungle on the mountain side is gone forever, but there is far less garbage on the beach, fewer beach vendors (which were a real pest), and you get the usual things: parasailing, ski, and the likes. Don't miss the Quebrada viewing points if it's your first time in Acapulco. They offer great views of huge waves breaking on rock cliffs, and breathtaking sunsets. The cliff divers are worth seeing. We discovered a few new things like an aquarium and a dolphin show. Most of them average attractions. If I return to this place, I'll stay on the beach and enjoy the ocean view.

3  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
SILVER SPRING, MD
12
Reviewed 26 November 2003

Its Ok...all rooms has no AC. Not good service at the front desk. My family and I were not very happy. Not very relaxing. I will stay somewhere else next time that's for sure....

2  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 December 2015 via mobile
Google Translation

Stayed: December 2015, travelled with family
Thank maximus d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Acapulco hotels
0.1 mi away
Acapulco Park Hotel
Acapulco Park Hotel
#35 of 168 in Acapulco
29 reviews
5.9 mi away
Hotel Olinala Diamante
Hotel Olinala Diamante
#102 of 168 in Acapulco
20 reviews
1.1 mi away
Villavera by B
Villavera by B
#97 of 168 in Acapulco
4 reviews
Show Prices
Show Prices
Show Prices
0.3 mi away
Jazmin Suites
Jazmin Suites
#96 of 168 in Acapulco
22 reviews
0.8 mi away
Suites Angelopolis
Suites Angelopolis
#39 of 168 in Acapulco
8 reviews
6.6 mi away
Hotel Quinta Blancas
Hotel Quinta Blancas
#93 of 168 in Acapulco
2 reviews
Show Prices
Show Prices
Show Prices

Been to Capri Suites & Penthouses? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Capri Suites & Penthouses

Address: Hernan Cortez, no. 28 Fracc. Magallones, Acapulco, Mexico
Region: Mexico > Pacific Coast > Guerrero > Acapulco
Hotel Style:
Ranked #61 of 168 Hotels in Acapulco
Number of rooms: 223
Also Known As:
Capri Hotel Acapulco

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing