The hotel grounds are beautiful, food and drinks pricey, but is what you get in that area. Barbara is a great hostess to rent from. She answered my very first message quick and was on top everything I needed. Definitely will rent from her again.
My sister had $100 USD stolen from insider her wallet, which, was inside her beach bag. The Vidanta housekeeper dug through the bag, opened the wallet and stole the cash. When we reported it the manager avoided us for two days & then finally talked to us once, told us he'd follow up again but then continued to avoid us & never followed up. My dad had to deal with it because he's the timeshare owner & we left our vacation early. The manager said we should have put the money in the safe, which I get for passports, jewelry, LARGE amounts of cash etc... but when you need money to spend AT THE RESORT for food, amenities ECT you are going to be having some cash in your wallet. The fact that the manager diverted, avoided, lied, and didn't MANAGE this situation was extremely disappointing after having spent so much money on a timeshare and 10+ rooms for the family wedding. Plus, the fact that the employee wasn't dealt with and will probably STEAL again is also super sad. Overall, very poor way to end an otherwise pleasant time in Acapulco.