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Dreams Huatulco Resort & Spa
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Reviews (3,796)
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All reviewsseaside grillworld cafeel patiofishtropical viewitalian restaurantadult poollobby barpartial ocean viewkids clubwedding plannerjacuzzi on the balconya la carte restaurantsbreakfast and lunchturn down serviceocean frontla crucecita
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Reviewed 20 February 2014

Finishing one week here and loved it- rooms clean and beds comfortable. Food good and many different choices. Excursion booked on the beach with Veferino Martinez "Capt. Starfish" was one day to the bays...sea turtles, amazing dolphins. Price was $200. U.S. For two people and he is a nice guy. Snorkeling was good on the coral reef. Hotel is safe and weather awesome. A bit loud at night if you go to bed early but it stops around 11p.m. - will come again. I found the staff always pleasant and helpful. They want you to have a good time.

Stayed: February 2014, travelled with friends
1  Thank dib
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 February 2014

We spent the first two weeks of February at Dreams Huatulco.
We really liked:
*Tangolunda Bay and the hotel's beach. Calm, swimmable, sailable. Sailboats & kayaks, no charge.
*No wristbands, no struggles for restaurant space
*Outstanding staff
*Amazingly consistent weather during dry season, 30 degrees and humid every day.
*Decent Wi-Fi everywhere, not just the lobby. Sometimes good enough for Face Time.

Our room was in the eastern wing (1xxx) and faced a beautifully gardened rock face that separates Dreams from its neighbour. We'll take quiet nights over an ocean view and bar noise anytime. An early morning bird symphony each day. Adult pool, usually quiet, within a short walk.
The room was sizeable and in very good condition with current furnishings and decorations. The bathroom was among the best I've seen in several Mexican trips, plus there was no odd smell. Its minibar was well-stocked and restocked. Maid service daytime and evening could not have been better, and although we are daily tippers it wasn't a lot.
The place is sold out in February, which results in people behaving badly in search of an umbrella or palapa. The hotel took partial action only on one day of our stay, scooping the towels and books that were planted pre-dawn commando style on chaises longues, but then only on one beachfront row. Soon enough, guests started dealing with a few chair hogs, occupying spots that were left vacant for hours. One manager had the task of going around and trying to scare up some spots, but we only saw him once. No confrontations to report, but who could object if the hotel tightened things up a bit in high season?
Food was a hit-and-miss situation. The top-level menu restaurant (shoes, please) served us some really mediocre stuff and some that was good if not exceptional. The Mexican restaurant was generally better, although I again received a cold dish that was sent back for reheating. We also got a sad pile of pan-fried vegetable strips instead of the vegetarian enchiladas that were ordered. But the appetizers and soups were generally very good, including tacos hand-made on the spot.
The restaurant by the beach was seldom open for dinner, but served a dandy steak when it was. Once a week there's a big Mexican buffet on the plaza and it's very good. Oddly the indoor buffet supplied some of the best food but only at lunch. Sunday dinner-style turkey, roast beef, prime rib and shellfish would show up. Breakfast in the same room was generally pleasant, although the pancakes were cool and the waffles cold and tough. On the other hand, some days they served smoked salmon! This was great until that lady grabbed half a tray of it to go with her scrambled eggs, french toast and sausages. As usual, fresh fruit including papaya was abundant.
In an insult to the nearby Pacific Ocean and its occupants, fish dishes are labelled "Fish." Press the staff and they'll tell you it's Mahi Mahi or possibly sea bass. Quite disappointing except for the one small whole fish we had at lunch.
Do you drink decaf coffee? Well if you know someone who does, prepare them for the disappointment of... INSTANT COFFEE. The place refuses to brew decaf, so have a jittery day.
As mentioned the hotel staff are professional and attentive, some of the best we've encountered. Drink service can be slow when the place is packed. Servers on the beach are generally incredible, as are the events and recreation people.
The crowd at Dreams is generally older, except for the many wedding groups, and not rowdy.
We got off the property several times, notably for the coffee plantation tour (booked through Transat's desk). Thanks to our Zapoteca guide, Oscar, we got much more than was described in the brochure. A cab ride to the archeological site/Copalita/La Bocana was also well worth it. La Crucecita is nice but avoid nearby Santa Cruz and its legions of hungry vendors. You can also enjoy walks/runs in the area surrounding the hotels.
Would definitely go again if it were a January or February visit.

  • Stayed: February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank Likesjazz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 February 2014

Just spent our usual 2 weeks @ Dreams..and once again enjoyed ourselves. the only thing i would like to see changed. Is when there is a wedding booked that all wedding guests should be at that end of the resort. Even if we had wanted to go to bed early, the 11 pm shut down time seemed late.(after a day on the ocean touring, and just wanting to sleep that night, it was hard to do with a wedding going on). The food was a good as usual, the employees were all great, even when dealing with guests that would get ticked because they didn't speak much English, (here's a thought learn a few Spanish words, you'll find how much easier it is when both sides are trying).

  • Stayed: February 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Kim C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 February 2014

Just arrived home from Dreams, Huatulco. The hotel is beautiful, well-maintained, on it's own cove/beach, infinity pools, etc. Pool service was constant and servers were polite. The food in the World Cafe was okay with lots of choices and some surprises such as lobster! The best a la carte restaurants were the Asian, Italian, and Mexican. The Mexican wine, blanc de blanc is very good and their 'champagne' is also excellent. The best drink though, that you will be offered upon arrival, is the cucumber lemonade; refreshing and a pleasant break from alcohol. Octopus, langostina, and shrimp seem to be staples on the resort as well as in town. One dish that many enjoyed outside the resort was pineapple baked with shrimp in a cream sauce topped with cheese. Taxis were always available and cheap. We took one to La Bocana beach for boogie boarding. A vast expanse of a beach that apparently is always changing. No shade so you will roast but what fun in the waves. Apparently, this is the beach to surf in the early morning and late afternoon. La Crucecita and Santa Cruz are the closest towns and offer many restaurants and trinket shops. Check out Arte Zapoteco Cultura y Tradicion across from the theatre in Santa Cruz where you can see weaving in action and can purchase lovely products. The young man there is very informative and helpful. Across the park from the coop (where you will taste Mezcal) in La Crucecita is a shop selling Azteca Lindo cotton crepe clothing that is made in Mexico. While at the coop or I am sure, other shops, you can taste and purchase crunchy grasshoppers, chocolate, vanilla, and coffee local to the area. We did two excursions; the city tour is too long but you will get a sense of the area and there are many photo ops. The other was snorkelling where you are taken by boat to other bays. The water and sand at these bays are more Caribbean in colour and while there are offered beverages by the tour guide. Ample time is allowed to really enjoy the beach. While on the boat, a fishing line was set and bonita (fish) caught that was baked at the restaurant and samples offered during lunch. Although we did not take advantage of the private boat tours booked on the beach in front of the hotel, we heard good reviews if you want to see dolphin, whales, etc. While on the beach at the hotel, there are many vendors selling their wares. This can be a bit annoying but they move on quickly unless you are interested. The real downside are the availability of lounge chairs - you will need to get up at 6:30 a.m. to stake out some beach or poolside real estate. Overall, this was a great vacation. You can be very busy by taking advantage of the many activities at the resort and elsewhere or you can do nothing.

  • Stayed: February 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank jayne a n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 February 2014

We just returned from Dreams in Huatulco. It was perhaps one of the best places we have stayed. The service was amazing! Everyone was friendly, and it had enough pools to keep everyone happy! The beach, however is the best of anywhere we have stayed, so clear you could see the fish at your feet.
Yes, it's true, you have to get up before the sun to get a shaded chair due to people putting their towels on them before daybreak. There are other great places to sit, and you didn't get your butt out of bed at 5:30am! (Our secret place was under the palm on the grass next to the "adult" pool. I fell asleep on the lawn every afternoon!)

The service was amazing, thank you to all the Dreams team members, you all rock! Be sure to say hello to Ernesto at the Rendezvous bar! He was the best bartender we have had in a while.

Our room was clean, and was cleaned every day (sorry we left our clothes laying around, you didn't have to fold them, but you did)!

The area is safe, we have never felt so safe walking off the property before.

I could go on and on, but you should just go here. You will be glad you did!

Stayed: February 2014, travelled as a couple
5  Thank MO_outdoor_adventure
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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