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“great place to relax”

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Dreams Huatulco Resort & Spa
Ranked #4 of 47 Hotels in Huatulco
Certificate of Excellence
GreenLeadersPlatinum level
woodstock,il
Level 5 Contributor
52 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“great place to relax”
Reviewed 12 May 2014

just stayed here last week for a week with my wife and we enjoyed our stay very much. We had stayed here 25 years ago when it was the Royal maeva. the grounds have changed but the beauty of the ocean and beach have not. check in was simple, but we did get asked to go to the UVC club presentation for a free dinner on the beach for 2. we went. it was 90 minutes exactly and no high pressure to buy. the dinner on the beach was romantic and wonderful. lobster and wine cant be much better. Dreams made it a special night for us. the resort is in low season and it was quiet, especially at night. we had a pool to ourselves many days. the food for the most part was very good, but I felt Portofino wasn't worth getting dressed up for. the Asian place on site was my favorite. the drinks were free flowing especially if you tipped the bartenders. we did a fishing excursion and caught several bonito and mahi mahi, which we had cooked at a restaurant at Maguey Beach. doesn't get any fresher. the room was great, nice view, soft bed, free minibar, room service included. the shower was nice with hot water and good pressure. soft plentiful towels. no wrist bands. no towel cards. all in all a very relaxing vacation. I just wish there were more frequent flights to Huatulco from Chicago. We will return.

  • Stayed May 2014, travelled as a couple
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    • Cleanliness
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Helpful?
Thank LBurbridge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fernando R, Manager at Dreams Huatulco Resort & Spa, responded to this review, 6 June 2014
Dear Guest,

Please receive the warmest greetings from Dreams Huatulco. We appreciate that you have taken the time to comment on your recent stay at Dreams and we are extremely happy we were able to fulfill your expectations.

Thank you for your comments concerning the dinner on the beach we feel happy that you have enjoyed it.

We look forward to welcoming you pretty soon so that you are able to re-experience and enjoy what Dreams is all about. See you soon!

Have an excellent afternoon!
Fernando Ramirez
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (596)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Milan, Italy
Level 6 Contributor
164 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 11 May 2014

We stayed there for 4 nights, it is a very nice hotel, very clean and the staff really helpful. The hotel is divided by zones whether you are with kids or in couples, went there only with my wife and friends and we enjoyed the pool at the very end of the hotel were only adults can go, very quiet perfect to relax, and when we were with friends the other pools were ideal. I wasn't so convinced by the food, I think in general was average quality, maybe try some local restaurants, you can find very good italian food, made by italians, and local food is also very good.

  • Stayed October 2013, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Traveler4Leisure
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oklahoma City, Oklahoma
Level 4 Contributor
36 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 7 May 2014

Will try to give the good points as well as the bad. The good is that this resort is beautiful, well taken care of and in a wonderful area with spectacular water. The food is average at best, except for a few speciality places. The main downside for us was that the staff nor guess seem prepared for guess that don't speak Spanish (Mexican). All the activities were done only in Spanish, so we felt left out. One guess finally spoke up during bingo, and yelled please say the number in English also. It was hard to even find worker who understood your request. My wife and I also had to deal with guess who would stare at us as if they have never seen people of color before. Often they would avoid the pool that we were in or go to the other end of the pool. I can't count the number of times people would find chairs at the pool we were in, start to put down their towels and then move to a far away pool after seeing us in the pool. I went there because I was told by a dear friend of mines, who was born in the area that it was more laid back, with a lot of beautiful waterfalls, and less developed than Cancun without all the young people partying all the time. A true place for couples to relax in a romantic area, and it is true, but I had no idea that so many people would find it strange to have us there. 99 percent of the guess was from Mexico and we were the only black couple there the whole time we were there. I can deal with people who haven't been around other races yet, but it is hard to be in a 5 star resort that isn't even prepared for English speaking people and didn't even try to do anything that we could get involved in. On top of all this, I got a stomach virus my last night there, so I am back home dealing with that now because I just left two days ago.

  • Stayed May 2014, travelled as a couple
    • Value
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    • Rooms
    • Cleanliness
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Helpful?
3 Thank Jimmyc1017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
North Battleford, Canada
Level 6 Contributor
70 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 29 April 2014

We have went to Dreams, Huatulco twice in the last couple months. Once in December and once in March. Since we were a repeat guest we were welcomed with a banner on our door as well as champagne and apples in our room. The staff is always friendly and wanting to please. They helped me plan my boyfriend's birthday supper by the ocean and it was so fantastic! On our trip in December, my boyfriend went boogie boarding with friends and dislocated his clavicle. The doctor at the resort was very helpful and nice. He personally drove us to the hospital and made sure Grant was looked after right away. I cannot wait to go back.

Room Tip: We figured out that the hotel works in sections. The last time we stayed here we had room 4155. Sect...
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  • Stayed March 2014, travelled as a couple
    • Value
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Helpful?
2 Thank Bailey A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fernando R, Manager at Dreams Huatulco Resort & Spa, responded to this review, 4 May 2014
Dear Guest,

Please receive the warmest greetings from Dreams Huatulco. We appreciate you have taken the time to share your feedback and comments; sorry for your boyfriend´s clavicle we hope he will gets better pretty soon.

We look forward to be able to welcome you home once again.

Have a great day!

Fernando Ramirez
Rooms División Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mexico City, Mexico
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 27 April 2014

My family has stayed at this hotel 5 times over the last 3 years.
The pools in Dreams are excellent. There are side pools which are quiet and shaded in the afternoons and 3 big pools on the beach front.
The adult only pool is great for getting in some laps and is relatively quiet. The main pool is huge and we spent most of the vacation in it.
The ocean is crystal clear and full of fish so great for snorkelling.
The entertainment staff are helpful and work hard to get everyone up and moving.
The kids club is one of the best we have seen and our son loves it. A couple of years ago they threw a birthday party for him out of the blue.
Our kids enjoyed the shows in the evenings and also the movie each night that is projected against the hotel wall while they chill out on sun loungers.
The food and drink selection is very good for an all inclusive.
I recommend the hotel for families although older kids (older teens) may be bored.
We will go again for sure.

  • Stayed September 2013, travelled with family
    • Value
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Helpful?
2 Thank Famni
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fernando R, Manager at Dreams Huatulco Resort & Spa, responded to this review, 4 May 2014
Dear Guest

Greetings from Dreams Huatulco. Thank you for taking the time to share your comments with others. We are happy that you had a relaxing vacation in our resorts and that you had enjoyed all the amenities we offer.

Thank you for choosing us. We hope to have you back very soon in your home away from home.

Have a pleasant day
Fernando Ramirez
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Victoria, Canada
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 25 April 2014

Just returned from a week at Dreams for a family wedding. Loved the resort. Great staff... they accommodated my wish to practice my spanish at every opportunity I tried! Had great food in all of the restaurants. It was Semana Santa and was packed with Mexican tourists which made the time there even more enjoyable.
Great pools which accommodated every wish for action... music and partying, and quiet time with a couple of pools for adults only.
Really appreciated that there was great quality liquor, everything that I wanted from Resposado Tequila to Grey Goose vodka. Totally disagree with the review of MA. Watched them pour most of our drinks to our specifications. They were very generous!!
Miguel took us on a tour to Zipolote which we totally enjoyed. He was a wonderful tour guide.
Beds were comfy... room service great.
Internet in room was spotty but reliable by the pools. Really was not there to be on the internet anyway.
Only reason I did not rate excellent is that it is my first all inclusive so I did not have anything to compare it to.

  • Stayed April 2014, travelled with friends
    • Value
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    • Cleanliness
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Helpful?
2 Thank Marie-Rose H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fernando R, Manager at Dreams Huatulco Resort & Spa, responded to this review, 4 May 2014
Dear Guest,

Please receive the warmest greetings from Dreams Huatulco. Thank you for posting your comments and for making our hotel your home away from home in Huatulco. We are all about fulfilling our guest’s expectations and we are so glad we were able to make you join the hundreds that we have managed to make them happy on a daily basis.

On behalf of our staff, please know that we loved to be part of this vacation and we hope we can continue to do so in the near future. We hope to see you soon.

Have a pleasant day!
Fernando Ramirez
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 2 Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 22 April 2014

We just returned from amazing trip to Huatulco. If you are looking for a relaxing trip to a remote Mexico destination unlike Cancun, Riviera Maya or Los Cabos, Huatulco is a place for you. We loved our trip but were disappointed with some things at our Dreams Resort.

Positives
-Amazing Staff - friendly and helpful - Ilich, Freddy, Fernando, Manuel are the best!
-6 pools never left you searching for a chair
-Large and always available towels
-No wristbands or towel cards - You feel like an adult!
-Very attentive poolside waiters
-Food at restaurants was good and provided variety.
-6 Restaurants for Dinner and in 7 days we never had a wait for our dinner.
-Daily special activities - tequila tasting, ceramics painting, massage lessons, etc.
-Nightly entertainment was better than other all-inclusive shows
-Live Music from 9 - 12am in the foyer of the hotel with sitting area outside overlooking the ocean
-The hotel is located in a bay but the beach was well kept.
-Resort was very clean. They were constantly cleaning the hotel.
-Outside areas of resort were well kept
-Lots of kid-friendly activities
-Some days they offered a snack of veggies or coconuts in the pool area.

Disappointments
- Room was not well maintained. We were expecting a lot more from a Dreams Resort and based the excellent reviews. The room was clean but it looked very old with chips, nicks, and gouges everywhere. It made it look like it wasn’t taken care of.
- The buffets were average. There weren’t a lot of options though they probably don’t have as much waste as other all-inclusives which is a positive.
- Nightly entertainment was better than most although safety of performers should be of utmost concern. While watching a show one night, a performer fell from the ceiling while doing an Aerial Dance. This ruined our night because we didn’t know if the guy died or was paralyzed. It was horrible to witness the accident and then see him taken away 15 minutes later in a pick-up truck. The following day, we asked about him and they said he was in stable condition.

Apple Vacations
This was our first time booking an Apple Vacation and everything was perfect. It was so smooth and easy from booking to arrival and return. We will definitely take an Apple Vacation again. Other companies can not compare to the service we received through Apple. At the Dreams Resort, Pedro was our Apple Representative for tours or questions. He was wonderful, informative and not pushy.

Hasta La Vista Huatulco!

Room Tip: Request an updated room.
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  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Tracy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fernando R, Manager at Dreams Huatulco Resort & Spa, responded to this review, 4 May 2014
Dear Guest,

Please receive the warmest greetings from Dreams Huatulco. We appreciate you have taken the time to share your feedback and comments; we take very serious every review received through this forum as this helps us identify the areas of improvement, in order to provide excellent service to all our guests.

We look forward to be able to welcome you home hopping you give us the opportunity to serve you once again in a near future.

Have a great day!

Fernando Ramirez
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Dreams Huatulco Resort & Spa

Property: Dreams Huatulco Resort & Spa
Address: Blvd. Benito Juarez #4 | Bahia de Tangolunda, Huatulco 70989, Mexico
Phone Number:
Region: Mexico > Southern Mexico > Oaxaca > Huatulco
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Top resorts Hotel in Huatulco
#2 Luxury Hotel in Huatulco
#3 Spa Hotel in Huatulco
#3 On the Beach Hotel in Huatulco
#3 Family Hotel in Huatulco
#4 Romantic Hotel in Huatulco
#5 Business Hotel in Huatulco
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Dreams Huatulco Resort & Spa 4*
Number of rooms: 421
Official Description (provided by the hotel):
Spectacular resort offering 421 luxurious rooms and suites, 6 shimmering outdoor pools, 6 restaurants and 6 bars, SPA & fitness center and endless activities for couples and families. ... more   less 
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Also Known As:
Dreams Huatulco Hotel Huatulco
Dreams Huatulco Resort And Spa
Dreams Hotel Huatulco
Gala Huatulco
Gala Beach Resort Huatulco
Gala Resort Huatulco Mexico

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