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“Not a 4.5 star”

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Las Hadas By Brisas
Ranked #3 of 53 Hotels in Manzanillo
Calgary
Level 3 Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“Not a 4.5 star”
Reviewed 23 March 2009

This was our 15th trip to Mexico but first to Manzanillo.
Las Hadas is a rather 'tired" hotel that really needs an overhaul if they are to live up to the 4.5 star rating.
The rooms were nice and clean. Plumbing was good. There was a Minibar but only water, beer and soft drinks were included.
Beach...A rather small beach with dark course sand. The water was very clam but few people swam in the sea. The water was cloudy with about 4-6 feet of visibity. There were lot's of fish around but you could not see enough to make snorkelling worthwhile. There was pratically no one using the kayaks or any other beach toys.
Food....Big disappointment. Yoy get 3 visits to A la Carte but all the people we spoke to could only get in twice unless they wanted a 9:30 pm reservation. The other option at night was les Delphines which was a disappointment. The menu never changed for lunch to dinner. You get fed up quickly there. For the last 3 lunches, we, and 4 other couples we met, left the resort and went to las Hadas condo's for lunch. Yes, we paid for lunch and our own drinks. That should tell you something!
The theme nights were good. Beach Party was the only night where there was entertainment past about 9pm.
I got very sick after Mexican night and called a doctor. He was excellent and after a shot of anti- biotics and gravol....I was much better the next day. If you get sick...don't wait, call the doctor ASAP....I am sure this saved my vacation.
Las Hadas is not the place to go if you want any entertainment at night. The lobby lounge is dead. We did go to the restaruant next door on 2 evenings as they had live entertainment. (blues/jazz one night, a trio that played a variety the next).
We checked out the Barcelo Karmina. This hotel is rated the same as LAs Hadas but there is no comparison...Barcelo is a lot nicer, newer and has a lot more going on. There is no way that these properties are equal.

  • Stayed March 2009, travelled as a couple
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Helpful?
2 Thank 11Nipper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Lawrence, Kansas
Level 4 Contributor
34 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 18 March 2009

Just back from a week long stay at the Las Hadas, just before the March Break rush. While there were a few misses, it was a fantastic experience and convinced me of a sure return visit ASAP.

GROUNDS/ROOMS:
The grounds were absolutely stunning. Las Hadas is built into the cliffside, overlooking Manzanillo Bay. Lush tropical flowers and palms everywhere. Resort was clean and always being tended to. Note: We tend to tip the gardeners and maintenance workers, because no one ever gives them gratuities for the excellent work they do. If you agree, show them your appreciation.

Balcony rooms afforded fantastic views of the marina, the mountains and the resorts nearby. Every room, is outfitted in marble flooring, all white decor (the entire hotel is all white), stand up shower, and king or double beds. Beds were rockhard, though toppers were available on request. While our minibar was an old rusty fridge, we saw maintenance transporting a truckload of new fridges, so upgrading is in effect.

Rooms on the ground level, especially in the 200s were much less spectacular, in our opinion, when we toured them. A balcony is what makes your stay special.

FOOD:

All waiters, food staff were excellent, very freindly and lots of help. The only strange thing was that they give you a check after every meal that you must sign, even if you are all-inclusive...

Theme nights include the Beach Party on the beach, Mexican Fiesta in the plaza and Italian night at El Palmar. We didn't make it to any of them, and may have missed out on some great food.

Legazpi, the 'international' a la carte was one of the most fantastic restaurants we've ever eaten at. Amazing shrimp, desserts (creme brulee was divine) and the lobster bisque was a fave among our group. El Terral (the Mexican) was less of a hit with us, though the cajeta pudding was the best dessert we had on our stay.

Attention Vegetarians/Vegans: This place is not for you, meal-wise. Veggie options were few and far between, and being that many of our friends did not eat meat, many a lunch consisted of pineapple and coleslaw. (!!!) El Oasis, the beach has only burgers, hot dogs, fries and a cold salad bar which had quite a bit of flies as the time passed.

Los Delfines, while many raved about the food, we thought was not the greatest in selection, particularly since there was no buffet any night we were there and had very little variety in terms of seafood. There were seafood options, but all the fish were essentially the same (varieties of tuna or 'meaty' fish) with the exception of the red snapper, which we ate everyday for lack of other options. I think, as it was off-season, they quit the buffet and are likely starting it up again March Break and after... We found that there were a few items available not on the menu, and special orders were done up for us, still all inclusive of course.

El Palmar for breakfast also afforded little variety compared to the other resorts we've visited. Every morning was exactly this: Assorted fruits, a few yogurt cups, some juices, hot table consisting of beans, two types of special meats (shredded pork, some roasted chicken thing, or some kind of beef dish), scrambled eggs, a boiled potato dish passed off as hashbrowns, pnackes, sausage, french toast and occasionally (3 days) they served empanadas. There is an omelet/egg station as well, and some sweet rolls and croissants. Whole wheat bread is available when you ask for your toast (there is no self-serve toast station as per many other resorts. The waiters will bring your toast to you).

If you're a meat-eater or a 'I eat everything' type of person, you'll love the variety and the food. The rest of us don't have much of a choice, but there are certainly bright moments in between. We will still return, but maybe with a few more snacks and a trip or two to the town.

BEACH:
Great beach, never crowded at the time we were there. Gorgeous golden and black sand that just sparkles. Sand gets scorching hot, so around noon don't walk without your flipflops. As we left, jellyfish were in the area, both babies in the water and big 'uns on the beach. No one reported to get stung. Lots of fish around your ankles, crabs on the rocks and strange little critters that walk the beach in the early mornings. Great view of the yachts, very close to the resort.... The beach isn't all that big compared to the endless stretches of sand and water in say Cuba or Jamaica, but it's large enough and very well maintained. No palapas, but instead cute white huts to match the resort decor. The beach does not have a lifeguard so look after your kids if you bring them.

DAYTRIPS:
Tlaloc Tours is on site as well as another tour company in the main square/plaza. The Colima Tour with Tlaloc was not worth the 65$ and we wouldn't recommend it, waste of money. (It is worth only half the price.) Colima (1.5 hour away) is definitely worth visiting, but not through this tour company. Comala (where the volcanoes are) is a smaller town, better to be explored on your own. The ruins included in the tour are small potatoes compared to the Yucatan, but beautiful and interesting all the same.

Other tours we did not engage in, looking only to relax, but friends went to town by taxi and had a great time and better shopping. It's safe, affordable and good to do in groups to split the taxi-fare. The bellboys will call up a taxi for you. Walking is far as LH is uphill and inside, away from the town. Walking out toward the Karmina (passing Dolphin Cove Inn) takes about 20 minutes and you can catch public transport from there, or continue the walk for another 30 minutes roughly to get to town. Seeing the Karmina and it's grounds, Las Hadas is far superior in terms of quiet, quality and looks.

One last note: There are vendors on the hotel grounds everyday from morning until 5:00. The proprietor is Vincente and his father (his father is normally there in the day time, I didn't catch his name). They are a lovely family and have lots of wonderful handmade shawls, blankets, bracelets and necklaces. The prices are great and they are willing to bargain, so if you don't make it out of town, go visit them and support a hardworking friendly family. They are right near El Palmer (Breakfast), steps away from the beach.

THIS HOTEL IS NOT FOR:
-families with kids
(while the staff is friendly and the resort is not 'adult's only' there aren't amenities/clubs/equipment for children. Other resorts have waterslides and special activities for the little ones. This one does not.)

-teens/spring breakers/clubbers/younger crowd
(this is a quiet classy resort aimed at the older crowd for relaxation. There is zilch in terms of nightlife -- no nightly entertainment, no discotheque, nothing.)

-impaired mobility
(Now this isn't to say that it can't be done. Many mobility-impaired guests that were staying on the resort just had to dial up the bellboys and they'd arrive outside the room ready to shuttle you off to any destination. It takes some waiting but service was always provided with a smile.
Walking around this resort, even for the fit, is a test of will as there are stairs and stairs and oh yeah, more stairs. The highrise parts of the resort have an elevator to get you to your floor, but when you are heading anywhere else, there are the stairs again. It really just takes a little extra time to get from here to there, and we didn't mind after we got into the routine.

But beware that all the roads in this resort are cobblestone. A gentleman was severely injured, just from tripping on the stones and taking a spill. (Doctor is on site) Good walking shoes/sandals are required. This is not the place for stillettos, ladies.

  • Stayed March 2009, travelled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sunisgood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ontario, Canada
Level 3 Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 March 2009

We went to Las Hadas to get married with 46 friends and family. Everything was pre-arranged via email and 100% stress free! We met w/ the organizer who we had been emailing back and forth with to go over all of the details that we had agreed on and she had a folder w/ pictures of all of our selections. The whole week went smoothly.

The service was exceptional. Alot of the staff knew most of our group after a short few days. The food was great and the rooms were beautiful. Everyone had a great view of the ocean. We all want to go back again for a reunion! The theme nights had great food and there were a number of different restaurants to eat at.

Taxi's were inexpensive to go off the resort as well.

  • Stayed January 2009
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mattandeva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vancouver, Canada
Level 4 Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
Reviewed 7 March 2009

My wife and I recently returned from our two week vacation at the Las Hadas Resort in Manzanillo - and enjoyed ourselves immensely. Las Hadas is quite different than any resort we have stayed at previously. It has a kind of old world charm about it One can easily imagine Humphrey Bogart wandering into the Legazpi restaurant in a white dinner jacket. Now, I will say, that it is a faded beauty. It is clear that the halcyon days (the movie “10” was filmed here in the early 80’s) of the property are behind it now. But unless you expect everything to be shiny and new you shouldn’t be disappointed.

1.) COST (9/10) - Definitely a bargain. Compared to similarly rated resorts pricing is very good. This may have more to do with the fact that Manzanillo itself is a less popular area than some others but, either way, it was a very good deal. We opted for the upgrade to a “Brisas Club” room which cost us an extra $200 per person and felt it was well worth the extra. I opted for the golf inclusive option as well, which is a deal, but only if you want to play quite a lot. It’s nice that the pricing structure allows only one of the couple sharing a room to pay for the golf upgrade. Most other golf inclusive deals I have seen add the cost to both people whether both play golf or not. We feel that we received excellent value for our vacation dollars.

2.) LOCATION (7/10) - About thirty minutes from the airport on the Santiago peninsula, twenty-five minutes from downtown Manzanillo. There are three resorts in this area; Las Hadas, Barcelo Karmina Palace, and Tesoro. We never went in to Manzanillo at all. You can walk from the resort along a road above the beach, through Karmina, to a shopping area in about 30 -45 minutes. If you don’t want to walk, cabs are plentiful and very inexpensive. This is the only thing we did off the resort other than golf.

3.) CHECK-IN (6/10) – We didn’t have to wait, but the check-in desk is very small and if a large group arrived I imagine it would be quite a line-up. There were none of the extras we are used to receiving like a welcome drink, etc. The staff was friendly and efficient and spoke very good English. Bags were delivered to our rooms via golf cart.

4.) ROOMS (7/10) - We were happy with the room assigned to us on check-in. This has not always been the case. I would say that we have changed from our original room about two thirds of the time when we have stayed at AI's. There are many different categories of rooms at Las Hadas, and we were in the Las Brisas club section which was high up on the property and had a spectacular view from our large balcony. We enjoyed room service breakfast and late afternoon drinks there a number of times. Because the property is built into the side of a cliff many rooms have great views and I would advise that you make sure your does. The rooms themselves are quite basic (and very white!) and in need of renovation to some extent. The tiles in the bathroom need replacing, etc. A decent large shower with plentiful hot water and good pressure, small seating area, OK air-conditioning (though a little of the musty smell when we first moved in), replenished mini-fridge and cable television. Not the softest of beds but we have never found a soft bed in Mexico! They will, however, bring you a mattress topper that improves this and I suggest you ask for one.

5.) GROUNDS (9/10) – Extremely unique among the AI’s we have been to. As discussed above, the resort is basically built into the side of a cliff. This created a very different atmosphere from what we were used to. I will say that if you are older or in poor physical condition that getting around the resort could be quite a challenge. The staff will provide golf cart service but be prepared to wait. The architecture is absolutely stunning and I have heard it accurately describes as “Moorish”. Think Morocco. The many separate buildings are all painted white with towers, staircases, cul de sacs and alleyways; throughout adorned with beautiful hibiscus and cascading bougainvillea.. There is some confusion in navigating around at first but soon you will become familiar with the layout.

6.) POOLS (8/10) – To us, one of Las Hadas’ most redeeming features was the private adults only (and Brisas Club only) pool and bar. This pool is in a beautiful small terraced area and I would imagine that some guests didn’t even know that it existed. Serge presiides over the bar with a somewhat nonchalant indifference, however, we cut him some slack because; A, he is a fixture that has worked the private area for years and years and; B, he is French. The pool is small, with a waterfall, and surrounded by pairs of loungers which have curtains to give privacy and keep the mid-afternoon sun from burning one to a crisp. We spent almost every afternoon of our stay there. The main pool, down by the beach is a largish freeform pool with swim-up bar service and different depths. This is where families with kids hung out. I heard some criticism that the water was quite cold in this pool.

7.) BEACH (5/10) – Not a great beach. It is man made I believe and the sand is a mix of white and black that leaves the overall impression of grayness. There are a lot of plastic chairs that are similar in design to Adirondack chairs (really!) that are under canvas awnings that are really too high to provide shade without constantly moving one’s spot. The staff will bring you out a beach bed that is quite comfortable if you ask for one. The ocean and beach front are clear of rocks and the water is quite calm though a bit murky.

8.) RESTAURANTS and FOOD (8/10) – Overall we had very positive dining experiences. The food was interesting and well prepared and the service was very good for an AI. Funny thing. at every meal we were asked to provide our room number and the waiter would write it down on a guest check like in a diner. When we were finished our meal this check would be presented to us though, because we were all inclusive, there would be no charges listed. I guess it’s because not all guests are all-inclusive. Some of the restaurants are quite popular and guests attend them from off resort. It also encourages tips (tips seemed more expected at Las Hadas than at any other AI we have been to). These are the restaurants:
Legazpi – Excellent. Open only for dinner and restricted in the number of visits per week. A striking dining room and excellent food. Try the Caesar Salad prepared at your table. Ask for a table other than the semi-circular ones around the outside of the room. They look really cool but are not that comfortable. We were a little annoyed that we were told that a supplement was required for Christmas dinner here after we had booked.
El Terral – Fantastic location for an evening dinner as the sun sets. Above the private pool as described above. Look for it when you re-watch “10”! Open for dinner only, usually when Legazpi is closed.
Delfines – Open air restaurant at one end of the property that is open for lunch and dinner. Tables along the rail get a show as the birds and fish know where to get fed! Some nights dinner was a buffet but one can always order off the a la carte menu. Excellent selection of Tequila.
El Palmar – Good breakfast (with very reasonable hours 7:30 to 11:00) buffet with indoor and outdoor tables. The restaurant is also opened for theme night dinners, Italian night, etc. We also had a great time on beach party night when the resort served food from El Palmar on the beach and built a dance floor for after dinner aerobics!
Margaritas – Beachfront lunch and snack bar. Tacos, burgers, pizza, guacamole, etc. in a nice setting.
Twenty-four hour room service is available without charge for Brisas Club guests.

9.) BARS and DRINKS (6/10) – Pretty much standard AI fare. Premium brands at an extra charge though the inclusive tequila list wasn’t bad. Unfortunately there was no area near the water where one could have a late night drink and socialize with fellow guests. The only late night bar to hang out in was the lobby bar which was, at best, sparsely attended. It never ceases to amaze me that so many beach resorts do not provide a beach front option for people that want to have a late night tipple and meet some folks.

10.) ENTERTAINMENT (N/A) – First AI we have ever been to with no “Animation Team” or nightly shows other than specialty nights. My wife and I only go in for this so much so it wasn’t a drawback to us really, but, if you are looking for this you will be disappointed. I would have loved to have a little live music, however, but even the piano dude in the lobby bar was absent.

11.) GOLF (8/10) – Las Hadas owns the golf course where you will play and it is a pretty solid golf experience. The course is more interesting than most resort courses with a truly spectacular finishing hole (the par three 18th which you see on the websites). Shuttle service to the course was very prompt and it was never too busy when we were there, though I have heard that course traffic becomes a problem when golf specific vacation groups come through. Staff at the course was friendly with free club storage and good service from the cart girl. Not a course for beginners as there are may forced carries and the elevated greens are diabolical!

12.) SERVICE and EXTRAS 7/10 – In the restaurants the service was above average for an AI and we had no specific problems from a service perspective but there were few times where we felt anyone had gone out of their way to provide a superior experience. Is it fair to call the unique wine carafe I stole when we crashed the staff Christmas party an extra?

Overall, if you are looking for good value and a unique AI experience we heartily recommend Las Hadas.

  • Stayed December 2008, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank thecuzz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ripley, Ontario
1 review
Reviewed 4 March 2009

My husband and I travelled with a business group of 44 to Las Hadas from Feb. 20 to Feb. 27, 2009. The resort overall handled such a large group very well. Their service was wonderful as they never forgot about us as they kept our glasses full and made sure we were happy in every way.

The staff was very friendly and helpful and always had a smile on their face.

The beach was pretty good, and it seemed we always had it pretty well to ourselves. One day we counted how many people were actually on it; 13. No, I'm not kidding! It was great!
We also spent some days at the pool, which was huge and has a very interesting design. There's a bridge over the middle and a small island on either end. We were also entertained there by two resident eguanas (sorry, I know my spelling is incorrect). The water in both the ocean and pool was nice and warm.

We thought the food was good and always found plenty to eat.

The spa was wonderful! Being an aesthetician myself, I went in with a critic's eye and was not disappointed. My husband and I had a couple's massage (it's $10 cheaper then to do seperate relaxation massages) and it was out of this world. Alejandro was my service provider and he has the most amazing, reassuring and gentle touch. I immediately booked him in again for a hot stone massage. Mmmm.....so relaxing!
Our room was very clean and spacious! The chamber maid was very friendly and whenever I left a tip for her, she would spoil us with turn-down service or some extra chocolates on our pillows.
All in all...we were spoiled. What more can you ask for on a vacation?

  • Stayed February 2009
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank travellingfarmers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
here
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 March 2009

We loved this resort. The service was exceptional. Restaurants have wonderful food. Great beach. Wonderful rooms. No complaints at all. Would go back there in a minute.

  • Stayed February 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank tripshere
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oshawa, Canada
Level 6 Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 7 February 2009

We stayed at Las Hadas for 1 week at the end of January, it was a perfect vacation, the service was wonderful, weather perfect, the rooms very clean, fridges restocked daily, staff were very helpful they spoke english fairly well and always made the effort to please what ever your needs were. We met some of the nicest people from Alberta. Had the pool to ourselves most days as the hotel does shift towards golfers who golfed all day. The pool always clean, as you walk around they are constantly cleaning sweeping painting. Never had I seen such joy in serving the guests. The staff is a little more mature which shows in the care and knowledge they have. Margareti, was our main server at the pool, never let my drink go empty and served us snacks and lunch, talk about being served. I even tried to reach my pina colada and as he walked by put the glass in my hand, spoiled I was. I went to the spa a couple of times and loved it.
I have absolutely no complaints, however, keep in mind it is a resort for relaxing and no night life which didn't bother me, but my betterhalf did get bored on occasion.Posted pictures not sure where they went. hopefully they will find the review.
I would go back in a moment.....out of the past 6 vacations, this was the very best, and it wasn't the most expensive we had.

  • Liked — very clean
  • Disliked — people moved furniture upstairs,
  • Stayed January 2009, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank phazar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Las Hadas By Brisas

Property: Las Hadas By Brisas
Address: Avenida Vista Hermosa s/n | Peninsula de Santiago, Manzanillo 28867, Mexico
Region: Mexico > Pacific Coast > Colima > Manzanillo
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#2 Top resorts Hotel in Manzanillo
#2 Spa Hotel in Manzanillo
#2 Luxury Hotel in Manzanillo
#2 On the Beach Hotel in Manzanillo
#4 Romantic Hotel in Manzanillo
Price Range (Based on Average Rates): £
Hotel Class:4 star — Las Hadas By Brisas 4*
Number of rooms: 232
Official Description (provided by the hotel):
A Manzanillo resort and marina with accommodations and a variety of amenities. This hotel features wedding venues, a golf course, romantic dining and event space in Mexico. ... more   less 
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Also Known As:
Las Hadas Golf Resort And Marina Hotel Manzanillo
Las Hadas Manzanillo
Las Hadas Mexico
Las Hadas Hotel And Marina
Las Hadas Golf Resort & Marina

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