Just returned from a week at Tesoro manzanillo (Jan 19-26).
I'd like to say that I'm not a picky traveller. If I book a 3.5 star I don't expect a 5. Tesoro is definitely no more than a 3.5 and this is the first time ever I don't think I'd return to a resort. That said, it's what you make of it and we did have an enjoyable week.
Rooms: Simple and clean. Beds were comfortable but pillows resemble sandbags. Cleaning staff was excellent and always refilled our fridge with water. Bathroom was also simple and clean. Sewer smell when you turn the taps on. We solved this problem by placing a wet towel over the floor drain. We were in 411 which I really liked. It's not in the tower so you have a seperate (much faster!!) elevator. We also took the stairs most times from the pool deck. View was nice. Noisy at night from the beach and disco but doubt there was a "quiet" area of this hotel.
Food: Overall the food was pretty good but became very repetative. The Mexican al la carte was excellent. Only real complaint was that from about 5-7 you can't get a meal. Buffet didn't open until 7 and snack bar closed at 5.
Pool & Beach: Both a disappointment. The beach sand was fine. The water was dark and murky. If you got past your knees you'd have no ideal what was lurking. It did seem to start clearing up a bit by the end of our week. Not sure what the deal was with that.
The pool was cleaned daily and chemicals added (watched them do it) but it needs a good scrub. The edges along the pool are covered in green slimy algae. Yuck.
Staff: Overall they did an excellent job. The bell boys were especially helpful. Wait staff was good. Compared to other places I found the bartenders boring. They did their job but didn't seem thrilled to be there. We didn't find any staff expecting a tip at all but they were of course grateful for them.
The weekends were busy, mainly mexican families. We enjoyed hanging out with them though and we didn't feel discriminated against so had no problem with it. Met quite a few people who were there on their second, third and even forth visit to the Tesoro. That definitely surprised me and I have a feeling they've never been anywhere else.
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- Also Known As:
- Tesoro Manzanillo Hotel Manzanillo
- Hotel Tesoro Manzanillo
- Manzanillo Tesoro Hotel
- Tesoro Hotel Manzanillo
- Tesoro Manzanillo Resort