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“Relax”
Review of Barcelo Karmina

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Barcelo Karmina
Ranked #1 of 51 Hotels in Manzanillo
Reviewed 8 November 2013

Stayed Oct. 26th. thru Nov. 3rd, 2013. Wonderful resort and staff. Service was excellent. Grounds and rooms were spotless. Rooms were large as were the bathrooms. Shower for two, soaking tub, two sinks, bathrobes, all was great. Bed was very firm but comfortable. Three people cleaning the pools all day. Food was good, even at the buffet. the Agave Mexican restaurant on the point has great ocean views during dinner. Kyoto Japanese was very good. The Italian restaurant was closed for renovations so we did not eat there. Beach is only half of a small cove and only a small portion was swim able due to the rocky nature of the cove, which was fine as the resort was not full. Plenty of chairs and umbrellas at the three pools and the beach. Bar service at the beach and pools, but there were only two waiters for the resort so you might have to wait a little while for service but not long. Only down side was that there is no food available after the buffet closes at 10:30 P.M., so if you go dancing at the disco there is nothing to eat except thru room service, which costs extra. Resort guests are mostly people from the neighboring areas so brush up on your Spanish. Most of the staff speak some English but not all. Get some pesos if you can, airport taxi dispatcher takes dollar but at a low exchange rate (10 to 1). Taxis from the resort and town do not take dollars, neither do the shops in town. Area is mainly a shipping port so outside of the resort there are only a couple of outside tours, a small zipline, and small atv tour. Overall the resort is very relaxing, geared towards couples and families, no loud music or parties the time I was there.

Room Tip: The higher floors and the higher the room number have better views of the ocean
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  • Stayed: October 2013, travelled as a couple
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4  Thank majcka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Silvia G, Guest Experience Manager at Barcelo Karmina, responded to this reviewResponded 19 April 2017

Dear majcka;

We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Barceló Karmina, was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories.

Kind regards,

Guest Experience Manager

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830 - 836 of 3,219 reviews

Reviewed 7 November 2013

We recently spent a few days at the Karmina and totally enjoyed our time there....the fine dinning out on the Palapa was very enjoyable with great food and super service...Karen Ortiz at the Welcome desk was very accommodating...also Javier the Hotel Manager was more than helpful providing an excellent room....we have been here a number of times and consider this the best Hotel in Manzanillo.

  • Stayed: October 2013, travelled as a couple
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3  Thank Ron955
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Silvia G, Guest Experience Manager at Barcelo Karmina, responded to this reviewResponded 19 April 2017

Dear Ron955;

Thank you for sharing your feedback on your holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics.

Kind Regards,

Guest Experience Manager.

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Reviewed 1 November 2013

After arriving at the airport, we took a taxi which cost about 350 pesos to the Barcelo Karmina Palace. it was nice to see the surrounding area which was lush and very green as it had been raining until the day we got there. The sun came out for our entire week. It was extremely hot !! We checked in, then started to enjoy the holiday. The hotel is beautiful, the grounds are fantastic! We mainly stayed at the adult pool, which did have bar service. We went to the beach area only once as it was just too hot. it was nice and in a little bay area. There are many pools and the property is quite large. The ala carte restaurants were Italian, Mexican and Japanese all with very good food. You need to make your reservations a day before you want each restaurant. Our stay was awesome and the staff were fantastic. December and January have nicer climate than when we were there in October. It was stingingly hot!! This is an area untouched by tourism so its defiintely different than going to Cancun or Puerto Vallarta. It was a beautiful place and i highly recommend it.

Room Tip: We stayed in a Jr. Suite Deluxe Ocean View and it was awesome with a beautiful view of the city and...
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  • Stayed: October 2013, travelled with friends
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5  Thank Kim B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Silvia G, Guest Experience Manager at Barcelo Karmina, responded to this reviewResponded 19 April 2017

Dear Kim B;

In Barceló we strongly believe that there is always room for improvement and your comments will assist our team in their continuous efforts aimed at meeting our guests' expectations, therefore we greatly appreciate the time you took out of your day to share your constructive critics.

Kind Regards,

Guest Experience Manager

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Reviewed 29 October 2013

We stayed at barcelo in may 2013, staff were extremely friendly and accomodations were great. The beach is private and allows for the best snorkeling in the area. Food was great gained like 8 pounds in 7 days. First time in Manzanillo, if it were not for the great service and Hotel accomodations i am not sure i would have enjoyed our stay, being that Manzanillo is more of an industrial port vs tourist.
Definitely recommend this hotel.

  • Stayed: May 2013, travelled as a couple
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4  Thank POLOC72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Silvia G, Guest Experience Manager at Barcelo Karmina, responded to this reviewResponded 19 April 2017

Dear POLOC72;

Thank you very much for sharing this great review of your stay at Barceló Karmina. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. 

Kind Regards,

Guest Experience Manager,

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Reviewed 27 October 2013

Despite some very nice people who worked at the resort our trip was very bad :(. We stayed at Barcelo in Dominican and it was great but Manzanillo not so much! First thing there was an obvious problem with the AC as the ceiling was open and even though we asked to have them fix or move up they did not. Hotter in the room than outside? Some sort of convention suddenly packed the place. Not what kind of vacation I waited a year for....

  • Stayed: October 2013, travelled as a couple
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2  Thank Kimba43
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Silvia G, Guest Experience Manager at Barcelo Karmina, responded to this reviewResponded 20 April 2017

Dear Kimba43;

Please be assured that your comments will be taken into serious consideration and that they will help us to improve our services. Once again, thank you for your time and despite the issues you have raised following your stay, we hope that Barceló will remain an option for your next holiday and that we will have the opportunity to restore your faith in our company in the near future.

Kind Regards,

Guest Experience Manager

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Reviewed 23 October 2013

We stayed at the Karmina Palace in 2011, 2 weeks in March. The resort is spotless with the gardens around the pools absolutely spectacular. Food both at the alacarte's as well at the buffet was fantastic, and the service throughout the resort was wonderful. The only negative is the size of the private beach, but the amazing pools more than made up for this. All in all....the best vacation site we've been to aside from the La Blanc in Cancun.

  • Stayed: March 2013, travelled with friends
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3  Thank Dan K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Silvia G, Guest Experience Manager at Barcelo Karmina, responded to this reviewResponded 20 April 2017

Dear Dan K;

Thank you very much for sharing this great review of your stay at Barceló Karmina. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. 

Kind Regards,

Guest Experience Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 October 2013

Stayed at the Barcello Feb/2013 just the girls "leave husband at home" vacation. The entire atmosphere, as you step off the airport shuttle bus, is that of awed, elegant relaxation. Everything was perfect, there is a lineup at check in, check out, but not like the one at OUR local Walmart. We did miss having the ocean surf on the private bay, but step out through the south guarded gate, and there it is, on the way to their beachfront Walmart, 10 min beach walk. Never did go to any a la cartes, the buffet was fast and delicious. Bars, entertainment, pools, room, tequila, "no beach vendors", friendly fellow tourists, perfect! Took the turtle tour with the lagoon boat ride and the city, flee market tour, very good, can see what life there, is all about. Not only is the hotel nice, it is the whole experience, the small town feel, including the airport, there, tourists were still taking in their last moment of warmth on the airport lawn before boarding the snowbound plane home, not at all like our previous Mexico trips. Already booked again, Barcello, 2014, with even MORE lonely husbands left behind, to keep the walk shoveled, for their grateful wives.

  • Stayed: February 2013, travelled with friends
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4  Thank happy155044
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Silvia G, Guest Experience Manager at Barcelo Karmina, responded to this reviewResponded 20 April 2017

Dear happy155044;

We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Barceló Karmina hotel with us and Tripadvisor readers.

Kind Regards,

Guest Experience Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Barcelo Karmina

Address: Ave Vista Hermosa 13, Manzanillo 28867, Mexico (Formerly Barcelo Karmina Palace Deluxe)
Phone Number:
Region: Mexico > Pacific Coast > Colima > Manzanillo
Amenities:
Bar / Lounge Beach Beverage Selection Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Top resorts Hotel in Manzanillo
#1 Spa Hotel in Manzanillo
#1 On the Beach Hotel in Manzanillo
#1 Luxury Hotel in Manzanillo
#2 Romantic Hotel in Manzanillo
Price Range: £131 - £282 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Barcelo Karmina 4*
Number of rooms: 324
Official Description (provided by the hotel):
The Barcelo Karmina***** hotel has been recognised with the prestigious AAA 4-Diamonds award. It is a spectacular feat of architecture inspired by the Mayan temples. Its tropical gardens with palm trees, along with 6 interconnecting swimming pools with waterfalls, create a romantic and relaxing paradise in a place brimming with fun for all the family. This 5-star hotel offers 324 luxury suites fully fitted with everything you need for a comfortable stay. In addition, all suites have balconies and excellent views of either the tropical gardens or the sea. The Barcelo All Inclusive programme at Barcelo Karmina hotel has been designed to ensure your complete satisfaction, enabling you to enjoy our 4 restaurants and their varied cuisine from different countries: Japanese, Mexican, Italian and international. And to complete your holiday in this spectacular luxurious resort, relax in the U-Spa, enjoy the gym, the beauty centre and attend the nightly shows and lively nightclub. ... more   less 
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Also Known As:
Barcelo Karmina Palace Deluxe Hotel Manzanillo
Karmina Palace Manzanillo
Barcelo Hotel Karmina Palace
Barcelo Hotel Manzanillo

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