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“Relaxing Vacation!”
Review of Barcelo Karmina

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Barcelo Karmina
Ranked #1 of 53 Hotels in Manzanillo
Humboldt, Canada
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Relaxing Vacation!”
Reviewed 23 January 2014

Stunning hotel. Lobby and grounds are exceptional. The beach leaves a bit to be desired if you enjoy long walks. There is a public beach next door, very nice, safe, could be cleaned up. The pool area makes up for it though (and we are always beach people). Water was warm, lot's of activities or quite areas in the adults only section. Never had to get up early to reserve a chair.

Felt very safe at all times, we walked to Starbucks, the flea market, in and out of shops. Took taxis as well, they all had fair prices. The big flea market on Saturday's is wonderful, lot's of selection, great prices. We also went on a sunset cruise, beautiful! Saw dolphins, a whale, gorgeous mansions.. stunning sunset.

The buffet has a theme every night which is nice to change things up. The shows at night were very entertaining, especially Mexican Night!

The service was great. Even better when you tip- which we tipped at every meal and got that little extra bit of attention.

Missed the white sandy beach that goes on forever in the Caribbean, but overall a wonderful vacation.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kaitlyn S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barcelo Karmina P, Director de Relaciones con Clientes at Barcelo Karmina, responded to this review, 24 January 2014
Dear Kaitlyn S,
We would like to thank you for having chosen Barcelo Karmina Palace for your vacations also for taking the time to post a review about your experience among us.
It is rewarding to read that you enjoyed our grounds and services, the food & entertainment having an overall great experience. It is great to read that you also enjoyed the tours and sightings that are offered locally in Manzanillo. Like you mention Manzanillo is a great and safe destination, characterized by the friendly local people.
Once again, thank you for your comments, we hope that you had a pleasant journey back home and to have the pleasure of welcoming you again.

Sunny regards,
Barcelo Karmina Palace Deluxe
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Traveller tips help you choose the right room.   Room tips (409)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
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English first
Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 January 2014

Just came back from Karmina Palace Deluxe Manzanillo 20 Jan 14.
It was wonderfull!! Weather was great! Food was good. Especially "Mexican" & "Japaneese" restaurants!!!!
Eco-system in the ocean is amaizing. My kids saw everything under the sun. All the crab, turtles, fish, birds etc!! Beautifull grounds. Imaculaely kept. Very friendly people everywhere in Manzanillo. We went out to the streets and enjoyed our bus trips.
The only thing I would improove in the hotel is the actual rooms. Very old furniture, walls are bare. Some electrical plugs were not working, Air conditiong made noises everytime it went on and off. Very clean though! House-keeping really tries to make things comfortable.
We have been to many different resorts in Mexico and have a lot to compare to. Enjoyed it and would consider going back!
Nancy/Toronto 2014

Room Tip: Rooms facing the front of the hotel are definately quieter.
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  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank Nancy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barcelo Karmina P, Director de Relaciones con Clientes at Barcelo Karmina, responded to this review, 24 January 2014
Dear Nancy,
We are very pleased to acknowledge that our beautiful premises, varied gastronomy and the excellent service of our friendly staff met your expectations based on your first experience among us and ensured you another unforgettable experience as we aim in Barcelo Karmina Palace.

Regarding your suggestions, we inform you that your comments have been reviewed by the manager of the department to and will do the best.

Thank you again for your good comments about your stay among us and is always nice to know you enjoyed your Vacation. We hope to be able to welcome you and your family soon!

Best regards,
Barcelo Karmina Palace Deluxe
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Calgary, Canada
Level Contributor
53 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 22 January 2014

Exceptionally friendly staff, beautifully groomed and maintained grounds, and the choice of multiple food venues make the Barcelo Karmina a great resort to visit. The guests seemed more friendly here than I've experienced at other resorts too - people were really open to getting to know each other and we made a bunch of new friends.
SMALL EXTRAS THAT ADDED A NICE TOUCH: Along with standard bar fridge fare, the in-room fridges contained a little bag of peanuts and one of potato chips that were replenished daily. At the lobby bar, they provided dishes of mixed nuts (including pistachios and pumpkin seeds) and had a player-piano filling the air with relaxing music.
FOOD: My husband went kookoo for the Clam Chowder at the Mexican a la carte restaurant, "Agave", and the Spinach Cream soup at "Capri" (Italian a la carte) was off the charts! The Capri was open sometimes for breakfast or you could have breakfast at the buffet. Lunch at the Capri was a la carte and they had a good variety of tasty dishes. Lunch and dinner at the buffet was always good. There is a place on the beach to grab snacks like burgers, beef soft tacos, fries, etc. We did not have a chance to eat at the Japanese restaurant. To sign up for the evening a la carte restaurants, you have to go to the concierge desk that opens at 10:00am and you can only book for same day or next day. It is first come/first served so you take your chances.
NIGHTLY SHOWS: Pretty dull - lots of dancing and singing and not much else. The costumes were beautiful though and the entertainers worked very hard. The Disney show was cute but a 9:30pm start time seemed too late for kids to really enjoy it and I felt that a show for kids isn't good nightly entertainment at a resort mainly filled with adults.
POOL AREAS: Lots of pools, lots of places to find sun or shade, lots of bathrooms throughout. Weekends are definitely busier but we still managed to find loungers and shade.
BEACH AREA/SWIMMING/SNORKELING: The beach area is in a private bay and the water there is perfect for snorkeling. I was in the middle of a sardine bait-ball for a while and it was amazing!
BARS and DRINK SERVICE: There are several bars around the property as well as wait staff that serve the pool and beach areas so there are many options to stay...hydrated...
CREATURES: The Barcelo Karmina is home to many types of iguanas and we loved seeing them sunning themselves on the rocks and in the trees. We saw very few bugs, flying or crawling.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Emjai2003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barcelo Karmina P, Director de Relaciones con Clientes at Barcelo Karmina, responded to this review, 24 January 2014
Dear Emjai,
Thank you for reviewing your recent stay at hotel Barceló Karmina Palace Deluxe, it is always rewarding to read that our guests have enjoyed their holidays among us.

We are very pleased to acknowledge that our beautiful premises, service, friendly staff and specially the quality of our cuisine met your expectations based on your first experience among us and ensured you an unforgettable experience.

We have also taken note of the cons you mention and will work over the ones that are in our hand to improve the services we offer.

Once more, thank you for your time; we hope that you had a pleasant journey back home and to have the pleasure of welcoming you again.

Barcelo Karmina Palace Deluxe
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Acton, Canada
1 review
Reviewed 22 January 2014

Had a wonderful week. Weather was amazing sunny every day and not humid. Check in was fast and efficient. The rooms are huge and very clean. Grounds are very well kept and the hotel never feels too crowded as there are many different areas to sit. A la carte restaurants were very good. We liked the Japanese and Italian the best but the ambience at the Mexican was wonderful. Buffet was average but lots of choice. Staff are so friendly and helpful. It would have been nice to have a BBQ grill at the beach snack bar but they don't have this. Beach is small but there are other beaches nearby for walking. I would definitely recommend this hotel is is great value.

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Clare M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barcelo Karmina P, Director de Relaciones con Clientes at Barcelo Karmina, responded to this review, 24 January 2014
Dear Clare,
We thank you for your publication on Tripadvisor and for choosing our hotel for your holidays. Our main goal is being to make our guests feel home away from home, we are glad to hear that we were successful on this occasion and that you had an enjoyable holiday among us. The BBQ grill is a great suggestion; we will be sharing this with our Management team.

It will be an honor to welcome you once again to Barcelo Karmina Palace

Best regards from Sunny Manzanillo
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vancouver
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 22 January 2014

We had a pleasant trip to Barcelo between Jan 5 and 12. The hotel is nice and rooms are beautiful. The staff was very welcoming and helpful.
The property has it's own artificially built bay, which is rather confining. There is no place to walk without breaking through the padlocked steel gates (they push open) and crossing a small creek to a public beach which goes on for several km.
However the public beach is not maintained and used by locals for fishing with garbage everywhere.
The food at the buffet was very good and the a la carte restaurants were nice. The "Agave" is set on a point with a magnificent view of the sunset.
The tennis courts are just a few steps from the front door and barely used. Unfortunately they are not in great shape.
The golf course is reasonably priced, Monday, Wednesday and Friday two play for the price of one, $90 US,
The only issue to complain about was the drip from the light fixture above our toilet, with drops of water of questionable source falling periodically on our heads. We asked 4 times to have it fixed, but it's likely still dripping.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank chearfullcamper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barcelo Karmina P, Director de Relaciones con Clientes at Barcelo Karmina, responded to this review, 24 January 2014
Dear Chearfullcamper,
We greatly appreciate your feedback as it enables us to continue improving and providing our service for our guests. We are glad to read you had an overall great experience. We thank you for taking the time of sharing your opinion with us which we will take in the highest consideration.
Please be assured that it will be a pleasure to welcome you once again.

Looking forward to seeing you soon!
Barcelo Karmina Palace Deluxe
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Edmonton, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 January 2014

We have stayed at other resorts in Mexico and the room at Barceló Kamina Palace by far was the nicest room we have ever been in! The room was extremely clean and maid service was great. We requested extra bottled water and coffee and received every day of our stay. We were in a junior suite with double sinks, double closets, sitting area, 2 tv`s (not that we used them!), very spacious balcony, great linens,...; The bed was more comfortable than at any other resort that I`ve stayed. Firm but not like a brick.

Beach was small and a bit rough but was private so guests were not harassed by peddlers. Food selection at the buffet was varied. Something for all tastes. Many choices for meat, cooked vegetables, raw vegetables and salads, fruits, desserts, breads, etc. etc. etc. Difficult not to eat too much!

We enjoyed the meals and the atmosphere at all the a la carte restaurants.

The weather was rainy for New Years Eve but resort staff worked all day to set up for a beautiful dinner and treated us like royalty. Each room received a bottle of tequila and a beautiful figurine to help us remember the stay bringing in the new year!

Absolutely no complaints about anything for our week stay. Even though the group I was with were adults, there were many families with their children of varying ages at the resort.

The pools were a bit cool for my preference but were well maintained and beautifully designed flowing from one to another.

The staff kept our glasses full and worked many hours non-stop with a smile on their face. GREAT staff! Thank you to all!!!

I strongly recommend and would absolutely return.

Room Tip: We were in 4006. Very quiet. Our room had a balcony that overlooked the courtyard and we had a vie...
See more room tips
  • Stayed January 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank Carol3427
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barcelo Karmina P, Director de Relaciones con Clientes at Barcelo Karmina, responded to this review, 24 January 2014
Dear Carol:
We want to take the opportunity to thank you for your wonderful comments and for praising our clean rooms, friendly staff and all the things you mentioned. It is wonderful to know that you had an excellent experience.

It is very rewarding to acknowledge that despite the rain in our New Year’s we were able to offer you a memorable celebration.

It will be delightful to welcome you once again and provide you the most absolutely fantastic holidays.

Kindest Regards,
Barcelo Karmina Palace Deluxe
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1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 21 January 2014

It was awesome! The people are very friendly , awesome service at all time! Very good food too! I would go again in any time!! Its a very small beach on front but ideal for family !!!! Feel very safe in the hotel and there is some very good excursion !!

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Kenny1189
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barcelo Karmina P, Director de Relaciones con Clientes at Barcelo Karmina, responded to this review, 24 January 2014
Dear Kenny,

It is wonderful to know that you enjoyed a great getaway and it is a pleasure read you enjoyed our services, the friendliness of our staff and the quality of our cuisine.

Thank you for your comments and looking forward to welcoming you once again in Barcelo Karmina Palace Deluxe.

Best Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Barcelo Karmina

Property: Barcelo Karmina
Address: Ave Vista Hermosa 13, Manzanillo 28867, Mexico (Formerly Barcelo Karmina Palace Deluxe)
Phone Number:
Region: Mexico > Pacific Coast > Colima > Manzanillo
Amenities:
Bar / Lounge Beach Beverage Selection Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 On the Beach Hotel in Manzanillo
#1 Top resorts Hotel in Manzanillo
#1 Spa Hotel in Manzanillo
#1 Luxury Hotel in Manzanillo
#2 Romantic Hotel in Manzanillo
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Barcelo Karmina 4*
Number of rooms: 324
Official Description (provided by the hotel):
The Barcelo Karmina***** hotel has been recognised with the prestigious AAA 4-Diamonds award. It is a spectacular feat of architecture inspired by the Mayan temples. Its tropical gardens with palm trees, along with 6 interconnecting swimming pools with waterfalls, create a romantic and relaxing paradise in a place brimming with fun for all the family. This 5-star hotel offers 324 luxury suites fully fitted with everything you need for a comfortable stay. In addition, all suites have balconies and excellent views of either the tropical gardens or the sea. The Barcelo All Inclusive programme at Barcelo Karmina hotel has been designed to ensure your complete satisfaction, enabling you to enjoy our 4 restaurants and their varied cuisine from different countries: Japanese, Mexican, Italian and international. And to complete your holiday in this spectacular luxurious resort, relax in the U-Spa, enjoy the gym, the beauty centre and attend the nightly shows and lively nightclub. ... more   less 
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Also Known As:
Barcelo Karmina Palace Deluxe Hotel Manzanillo
Karmina Palace Manzanillo
Barcelo Hotel Karmina Palace
Barcelo Hotel Manzanillo

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