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“Not bad... not good; I will said only if no other options available.”

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Best Western Plus Luna Del Mar
Ranked #9 of 53 Hotels in Manzanillo
Zac
Level 3 Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Not bad... not good; I will said only if no other options available.”
Reviewed 5 July 2013

Positive things: Staff in general is very friendly and polite, nice pools, Good A/C; beach view right in front of hotel (although seems a little risky for untrained swimmers)

Negative things: 2 first days there was no hot water, internet never worked inside the room I asked to please change room which was not possible as I need to notify until next day and before noon; full breakfast... well is not really true as is actually by coupon and quite limited you need to pay additional for buffete option, also on hotel page statement they have exercise room or gym access which is not true. I could stay 3 additional nights but decided to move into other option we found.

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Best Western

Helpful?
2 Thank juan n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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105 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Bangor, Maine
Level 5 Contributor
61 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 17 March 2013

We arrived by motorcycle, the manager permitted us to park it in a secure place. The room was clean and comfortable with two walls of windows looking out on the bay. A breakfast was included, all staff were always friendly and hard at work. The air conditioner worked well, great water pressure in the shower with plenty of hot water.

  • Stayed March 2013, travelled as a couple
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Helpful?
1 Thank Bill E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kelowna
Level 6 Contributor
391 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 172 helpful votes
Reviewed 22 January 2013 via mobile

We always enjoy staying at the Luna Del Mar when coming and going to Manzanillo. Our family of four (kids 8&10)They always are keeping the property well maintained. Very nice oceanfront rooms. Towel service for beach. Wifi free. Print boarding passes for 2 pesos each. Love the pools and oceanfront restaurant. Excellent buffet breakfast included in our stay for under $105 incl tax. Modern, clean and great value. We will be back for sure.

  • Stayed January 2013
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank webb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ciudad Juarez, Mexico
Level 6 Contributor
81 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 16 August 2012

The hotel is a good value for the cost. Some rooms are very small, while others are much bigger. There is hot water although it is from a sun heater. So if there is no sun, no hot water.
Pools are nice and so is the beach. The restaurant has ok food but the service is very slow, Be ready to wait for an hour or more for your dish. In the meantime you can drink some cerveza!

Room Tip: Ask abot the meal plan. For some reason the Hotel advertises a meal plan on the property but not on...
See more room tips
  • Stayed August 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Carlos H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guadalajara
Level 3 Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 17 July 2012

If you are looking for a nice and quiet place to stay for a great value, Hotel Luna del Mar is a great hidden surprise!

We've been several times in Manzanillo, since we live a few hours away driving. We've stayed at Barcelo (too expensive) and Maeva (good infrastructure, but rooms are too outdated and usually very far from the pools). Now we decided to give it a try to a Best Western since our previous experiences in Colima, Zacatecas and even, Rome were very good.

First good feeling: I made a reservation online with a great price, but the day we were supposed to arrive there was a hurricane approaching to the Pacific and might hit Manzanillo. I called the Best Western reservation center and being very proactive and helpful, they called the hotel and moved my reservation 2 weeks later without modifying the price, even though the policy said that date changes or cancellations were not allowed. Extra points!

The Hotel room was nice and clean with 2 full size beds (we are a family with 2 kids, 9 and 14). Nice little flat TV hanging from the ceiling and decent air conditioning (not noisy at all). The restroom was a little bit small (thin and long), but it was OK.

The room price included breakfast buffet for 2 (we were changed for the kids even though the reservation did not clarified it was only for 2). The food was average.

The location of the rooms was great... just a few meters away from the pool. The hotel is not bit at all, so it is difficult to find a room far from the pool. The pool is large and nice, although deep for little kids (we don't worry about it any more). However there is little pool for kids on the other side of the hotel and a fountain pool, the some people used to play with their kids.

The beach is literally at your hand with beautiful nightfall. You can just sit and enjoy the dusk and the sound of the waves. Simply beautiful and peaceful. The getting into the sea was ok, but it was to steep, within a few meter it was easily 2 meter deep and more. The only down side of the hotel could be that the access to the beach was at the other extreme of hotel from the main pool (which is really just a few meter away, 50m maybe).

For lunch and dinner we decided to go out. We found a gem just a couple of blocks away from the hotel on the same avenue. It is a Pizza place called Trentino Casa della Pizza. What a great pizza they have! I'll go back to Manzanillo just to eat there again.

If you want to party... you are a little bit far away from the fun. But If you want to enjoy the hotel and the pool in a peaceful place. This Best Western is right for you!!!

  • Stayed June 2012, travelled with family
    • Value
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Helpful?
4 Thank Javier G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amsterdam, The Netherlands
Level 4 Contributor
36 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 28 June 2012

The hotel was very nice, good pools, and a excellent buffet, the only problem was that the room was very small, the bathroom was also very small, but it was clean and nice, we are definitely coming back at a later date.

Room Tip: Try to choose a room with double beds, they tend to be larger
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  • Stayed June 2012, travelled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank ChrisVL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Austin, Texas
Level 5 Contributor
77 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 17 December 2008

No hot water, but plenty of roaches! I've traveled around Mexico during the past few years, and this is the first place I've stayed where I've seen roaches. The beds. Oh, the beds. My bed consisted of a rock hard mattress placed on top of a concrete slab. Thankfully I only had to spend two nights. The restaurant on site wasn't much better. I would never, ever recommend this place to anyone.

  • Stayed December 2008, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
Helpful?
2 Thank Victoria F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Best Western Plus Luna Del Mar

Property: Best Western Plus Luna Del Mar
Address: Av Lazaro Cardenas No. 1301-A, Manzanillo 28219, Mexico (Formerly Best Western Luna Del Mar)
Region: Mexico > Pacific Coast > Colima > Manzanillo
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Spa Hotel in Manzanillo
#7 On the Beach Hotel in Manzanillo
Price Range (Based on Average Rates): £
Hotel Class:3 star — Best Western Plus Luna Del Mar 3*
Number of rooms: 68
Official Description (provided by the hotel):
This hotel is the ideal place to make your vacations a magical experience. Come enjoy the warm water of the beautiful pacific ocean and be amazed by the conforting sunsets. Fully equipped with the best instalations and family friendly atmosphere. Our unique architecture sets us aside from the rest and makes it a perfect place for couples to enjoy time together. ... more   less 
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Also Known As:
Brisas Del Mar Manzanillo

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