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Reviewed 29 December 2015

We had a suite comprising 3 bedrooms, kitchen /living room and 4 bathrooms.
It was wonderful to be so close to the ocean. The staff were most attentive. In fact when my wife was washed over by a wave the Life Guard was helping her within seconds.
The Christmas dinner on the 24th Dec was exceptional. The roast chicken with lobster most imaginative. It is competitively priced, Internet is free!

Room tip: I believe all rooms have the ocean view
Date of stay: December 2015
  • Trip type: Travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank stephandthierry
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dir_gral_mzlo, Director General at Portozul Hotel Suites & Spa, responded to this reviewResponded 31 December 2015
Google Translation

Estimado Huésped.

Celebro que haya tenido una muy buena estancia en esta su casa Camino Real Manzanillo.

le agradezco el tiempo invertido en dejarnos sus amables comentarios.

esperamos tenerlo pronto nuevamente en esta su casa.

muchas gracias y me reitero a sus apreciables ordenes.

Atentamente.

José Angel Morán García.
Director General.

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Reviewed 23 December 2015

Situated on a relatively ' better' part of the ocean front and make sure to ask for a bay view otherwise you will have no view or a view of tons of building work in progress.

The beaches are great and the view of Manzanillo Bay is awesome. Not quite 4 stars as advertised but service is good, food is very nice but prices are pretty much the same or more for meals etc if you are from USA or Canada.

Rooms are large and functional with great big showers. Make the effort to learn some Spanish, it will be appreciated.

Three outdoor pools and they are really great !

Room tip: Bay view !!!
Date of stay: December 2015
  • Trip type: Travelled as a couple
    • Value
    • Cleanliness
    • Service
2  Thank Michael S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dir_gral_mzlo, Director General at Portozul Hotel Suites & Spa, responded to this reviewResponded 26 December 2015
Google Translation

Estimado Huésped.

muchas gracias por el tiempo invertido en dejarnos sus amables comentarios.

agradecemos profundamente sus opiniones y los buenos comentarios sobre nuestros servicios.

quedamos a sus apreciables ordenes.

Atentamente.

José Angel Morán García.
Director General.

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Reviewed 14 December 2015

This hotel s right above the waves washing on the shore and the beach or your balcony is a perfect spot to watch the sun set in the evening or the fishermen catch their bounty as you sip a perfect cappuccino on the patio of the cafe.

The staff is kind and eager to please. We spent 5 blissful days enjoying our stay.

Room tip: View of ocean
Date of stay: November 2015
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
4  Thank Galeparadox
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dir_gral_mzlo, Director General at Portozul Hotel Suites & Spa, responded to this reviewResponded 18 December 2015
Google Translation

Muchas gracias por sus amables comentarios los cuales nos comprometen a seguir mejorando.

estamos a sus apreciables ordenes en esta su casa Camino Real Manzanillo.

atte.

José Angel Morán García.
Director General.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 August 2014

The room we stayed in was spacious. It has a kitchen, which you cannot use. All the cabinets are locked in with screws. The bathrooms were dilapidated and low shower pressure. They charge you for everything, the room coffee $4 a pack, soda $4 a can, the only complimentary items were the soap in the bathroom. Do not let the ad pictures fool you like it did us.
On a positive note, they do allow you to store your catch in their restaurant freezer.

Room tip: Look at the room before you move your bags in
Date of stay: July 2014
  • Trip type: Travelled with friends
    • Location
    • Sleep Quality
    • Service
4  Thank traveljameson1998
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 20 December 2013 via mobile

First impression was good, nice hotel good accommodation and friendly hotel staff.

Would come again and would advice people to go to this hotel.

Only small details are that the hotel needs a little bit of maintenance like a/c not working good in the rooms and internet speed speed dropping now and then, for the rest all fine.

Date of stay: December 2013
Trip type: Travelled on business
3  Thank gumerg
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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