We returned to Royal Villas Oct 24-31, 2011. I am not going to go into layout of rooms etc. as I have done that on previous reviews. We stayed in a 2 bedroom Tulum unit, which has ocean front view and 3 or 4 balconies LOL. The resort has done some repairs and such so all is in good shape. The beach as usual was walkable and pretty. The ocean great. The weather nice and warm and sunny. The timeshare girls sit at the entrance as they have for many years and yes we did the upgrade talk just to see if anything new. No high pressure. Friendly, listened to our suggestions for improvement. Happy with what we have. They are selling packages that include great golf deals now.
The spa services I utilized more than once and I have to say, had one of my best massages yet, so I did more than one. I also had a pedicure. Reasonable prices.
Everything about the resort was clean, the staff as usual made our stay the best...David the manager always takes such good care of us. Felipe, Raphael, Pablo, Francisco, David all excellent waiters. High honor for waiter goes to Felipe in Hacienda de la Flor as we have to say he totally went out of his way in making sure all our needs were met while dining, before we asked. The food quality ( we are owners so do not have to do AI but we always do and have always been pleased. )and such by the pool, in lobby bar, room service and at Restaurant hacienda de La Flor were very good as usual. My only suggestion would be to have a daily dinner special since there is only the one restaurant and to turn down the A/C in Restaurant, very cold and costly as well.
We had no issues outside the resort, we walked the Diamond Zone many times day and night without issue. There continues to be a high police display and at night lots of police trucks with lights flashing cruising the streets, but no problems , just a feeling of safety. We did not see a high military presence as in previous two years. I do have to comment on the changes I did note in the tourist areas of Mazatlan. They appeared to me to be much cleaner, with many buildings being rehabbed, painted etc., so it is looking much better and more appealing. Way to go Mazatlan. I found no safety issues what so ever during our stay and also in our 8 hour drive to get there.
Once again Mazatlan is a great vacation area. We will be back next fall if not before. My only resort issues would be the less than great maids ( but that has been the same for some years). The ladies are friendly enough, just their maid services are not so great. The internet, they have a new system I believe and I had so many crashes and problems, I thought it was my laptop so did not complain, but alas, my laptop is fine here at home so obviously there was an issue with the internet service. It is provided free to owners anyway so hopefully they will get that resolved.
This resort is great, on the smaller side, great , spacious rooms, great staff, Mexican feel, clean and well a definate return place for us....and yes it is located perfectly...close to shopping, fun etc...
- Official Description (provided by the hotel):
- Royal Villas Resort All inclusive a lacarte Description and adventages:THE UPSCALE PROPERTY ON THE BEST BEACH OF MAZATLAN Located right in the heart of the GOLDEN ZONE of MAZATLAN, The Royal Villas resort features: 125 Suites, Jr. Suites and Pent Houses All of them with: Balconies. Kitchenettes and the best beds in town, Enjoy the only Four Diamond restaurant in Mazatlan rated by the AAA : La Hacienda de la Floor Restaurant with fine Mexican cuisine, try our delicious dishes 2007 prize winners, Have fun! during our happy hours at our Lobby Bar with live piano music and a variety of rhythms: Mexican, romantic and Jazz every day from Tuesday to Sunday, from 7:00 to 11:00 p.m. For Breakfast enjoy one on the best buffet breakfast in town, every day from 7:00 to 11:30 a.m. at our Montealban Restaurant, We also offer: Room Service, Acclimatized Swimming Pool, Jacuzzi, Fitness center with Sauna, Game room, Satellite TV, Internet access, Spa Services, daily pool and beach activities for children and adults:Other services: Game Room, Kids club, Baby Seating, Room Service, Meeting facilities up to 200 people, Safety deposit Boxes, Handicap rooms, Non smoking rooms, Beauty Saloon, Valet Parking, Direct Dial Phone System, Purified Water System, Travel Agency, Laundry Service and Laundromat .Satellite Television / Pay per view movies Smoking and Non-Smoking Rooms, Money Exchange and Safety Deposit Boxes, Business Center, M.D. on call, hours, Private Ocean View Balconies Spectacular Sunsets.1.-Location.- Located right in the heart of the golden zone. At one of the best beaches in Mazatlán.2.- EP Plan and All Inclusive a la carte2.- Family suites with Kitchenettes3.-Free internet services4:-Daily pool and beach activities program: Daily beach and pool activities for children and adults• Karaoke• Aqua aerobics• Water polo• Bingo• English classes• Spanish classes• Deer island tours 5.-Meeting facilities for up to 200 guests6.- Catering service for up to 300 guests.7.-Wedding facilities ( full arrangements)8.-Free parking and Valet parking service9.-Free work out room10.-Free Sauna services10.-Spa service ... more less
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- Also Known As:
- Royal Villas Hotel Mazatlan
- Royal Hotel Mazatlan
- Royal Resort Mazatlan