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“Above average for Mexico”

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Pueblo Bonito Mazatlan
Ranked #7 of 80 Hotels in Mazatlan
Certificate of Excellence
Reviewed 31 August 2014

This hotel is very nice looking in arrangements, but needs up dating now. Some place need to be cleaned more times and better. The food is above average and the employees try to help and service. I recommend this hotel as above average for this area. The views are excellent if you have the ocean view.

  • Stayed: September 2013, travelled as a couple
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5  Thank Stephen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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498 - 504 of 1,601 reviews

Reviewed 30 August 2014

Pueblo Bonito is an amazing place to stay! The staff is amazing and friendly, everyone from the housekeeping to the activities staff. Our family stays here every time we travel to Mazatlan and every time it's just like coming home. You feel well taken care of and can just relax. The location is amazing with a beautiful view from every single room and a fantastic white sand beach write off the pool area. There is always something fun to do thanks to the amazing activities staff who often join in on the fun to keep things exciting (and plenty of chances to win free drinks during the activities). Couldn't really ask for more from this hotel. Love it, and we will continue to stay here every time we visit Mazatlan!!!

  • Stayed: February 2014
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2  Thank amanda s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 August 2014

In Mexico this is my favorite place to go ! Been there three times three years in a row , although the place does need a few upgrades it has the best family friendly activities and is best located place to stay ! What it does have that separates it from the rest of the hotels is it's amazing staff ! They are some of the most friendly and helpful people I've met ! Every year we go back they remember us by name and now have become good friends , we look so forward to going back every year to see the And hang out with the entire staff .

  • Stayed: February 2014
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1  Thank Natestory
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 August 2014

My daughters and I planned a trip to Mazatlan this spring. We stayed at Pueblo Bonito Emerald Bay but took the first bus to Pueblo Bonito Mazatlan when we could. The staff there are so friendly and helpful. Samuel Reyes was our activity specialist. He certainly went above and beyond to help us do all we wanted to do and to make this a very memorable trip. It was beautiful both resorts but Mazatlan was our favorite, the food was great both places and the views were spectacular. I would highly recommend these resorts to anyone, whether seasoned traveler or first timer.

  • Stayed: May 2014, travelled with family
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1  Thank Anna K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 August 2014

Great resort location in Mazatlan. The resort staff are the best that you can find, facility is getting older and is in need of modernization. The current timeshare are expiring in 2017 and it is not yet know what the resort plans are after that year.

Stayed: March 2014, travelled as a couple
4  Thank vertical700
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 August 2014

This hotel is older and dated but the service is still Pueblo Bonito level. Beds are comfortable and on the firm side. So I take it you are reading these because you can't decide where to stay? Do you want to go to Mazatlan to relax, enjoy some peace & quiet, hang by the pool all day and not really leave the resort? If so - book Pueblo Bonito Emerald Bay. If you want to come to Mazatlan to be able to play & swim on the beach, be close to downtown, seawall, marina, dancing, activities & shopping by foot and short taxi rides then stay here at Pueblo Bonito Mazatlan. The service and food quality is the same at both locations. They take great pride in taking care of their guests. Also, one more tip - if you are in need of Wi-Fi, it's not very good here unless you are at the pool and willing to pay $14 per day. You can pay $14 a day to have it in your room but it's not really "in your room". You have to be on your balcony outside, sitting at the right angle, standing on one leg and keep logging in every time it loses signal. Just an FYI for those that are Wi-Fi dependent. This hotel has a lot of concrete (concrete couches, concrete bed frames, etc.) so I assume that is why you can hardly get a signal. This was important to us so we ended up moving to Emerald Bay. You can take the time share tour and they will give you your Wi-Fi free. Also throw in a good deal for all-inclusive if you didn't already purchase before arriving. For those that hate time share tours - this one isn't too bad. They really do keep it at 90 minutes. If you are a non-drinker like me, these drinks are good by the pool: virgin Miami Vice, Conga, & Chocolate Smoothies.

Room Tip: They all have an ocean view and a balcony. Ask for one on the east side if you like the sunset view...
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  • Stayed: August 2014, travelled as a couple
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4  Thank terrieh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 August 2014

We celebrated our anniversary in February and wanted to visit the Pueblo Bonito Rose in Cabo but they were filled. We didn't want to come to Mazatlan, but wanted to go on a certain date, so we decided to go. What a surprise. It was a quick flight from Mexico City. The resort was on a peaceful cove in the Sea of Cortez. We didn't want all inclusive because we like to sample local restaurants. We took a local bus down to the historic center every day, visited the food market and ate at a variety of restaurants. Shrimp was the specialty and was so fresh and delicious

Room Tip: The free wi fi was located in both of the deli/markets.
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  • Stayed: February 2014, travelled as a couple
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3  Thank MaryAnn E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Pueblo Bonito Mazatlan

Address: Avenida Camaron Sabalo 2121 | Sinola, Mazatlan 82110, Mexico
Region: Mexico > Pacific Coast > Sinaloa > Mazatlan
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Mazatlan
#4 Business Hotel in Mazatlan
#4 Romantic Hotel in Mazatlan
#5 On the Beach Hotel in Mazatlan
Price Range: £127 - £383 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Pueblo Bonito Mazatlan 3.5*
Number of rooms: 247
Official Description (provided by the hotel):
Escape for an unforgettable getaway to Mazatlán's exciting Golden Zone, where new discoveries abound in this idyllic 400-year-old city. Authentic Mexican style unites with modern amenities at this Mazatlan resort. Each suite at the Pueblo Bonito Mazatlán comes with an ocean view and amenities to meet your every expectation. Availably activities include sport fishing, golf, tennis, or any number of nearby beach and water activities. ... more   less 
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Also Known As:
Pueblo Bonito Mazatlan Hotel Mazatlan

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