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“3rd year - Great again !”
Review of Oceano Palace

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Oceano Palace
Ranked #46 of 80 Hotels in Mazatlan
Reviewed 21 March 2013

Another wonderful stay, 10 of us this time ! Great staff, always friendly and so helpful. Hats off to Señor Tony - booked 2 fishing trips and a Zip line tour that was Great ! He goes out of his way to get you good deals, and you get the trip he sets up ! The gym was a hit for my Dad, Granddaughters had a blast, we all had a great time, Thanks to all the staff at the Oceano !

Room Tip: Love the suites, we love to be laid back, kitchenette is a great way to go !
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  • Stayed: March 2013, travelled with family
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1  Thank ObbieG-mom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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123 - 129 of 928 reviews

Reviewed 9 March 2013

So after reading so many reviews that had so many trivial complaints, we went there!

Greeted by Alberto the bellman at the front door and checked in by Yehlina. Room was above expectations. Left 25 pesos for the maid ( sorry but cant remember her name but on 5 th floor. She left three towels , face cloths, and bath mat ). It seems that all of the poor reviews are left by cheapies who pay for 3 star and expect 5 star!
Martin at the bar was great, and the entire staff is great. The hotel seems to cater to Mexican groups for breakfast and lunch meeting with loud music but when in Rome!!!!

My only complaint is that Sunwing should have advised that the hotel was being renovated, and loud construction noise lasted until 9pm each night. On the last night we were offered to move to Luna Palace, which is very nice but we stayed place.
Oceano Palace is great value with a terrific staff....Viva Mazatlan

oh yeah, Fat Fish restaurant is 150 yards away for the best ribs!!!!!!!

  • Stayed: March 2013, travelled as a couple
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2  Thank Owscar101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 March 2013

Our family of 6 (kids ages 16, 14, 12, and 10) stayed here for a family wedding from March 1-3, 2013. We had a nice-sized junior suite on the 3rd floor for a fantastic price! This was a very clean hotel on the beach.
The lobby check in staff was just OK. All other staff at the hotel from restaurant to maid service was great! The buffet in was reasonably priced and delicious. The hotel was going through a remodel, but regardless, it remained clean and didn't experience any noise. Contractors were also very courteous.
The rooms were very clean, however, some balcony locks required effort to lock, but they did lock. Some windows needed repair and entrance doors did not have the traditional door swing guard which offers extra security. But regardless of these few anomalies, our family did have a fun and relaxing stay. The pool and entire are was clean and the hotel offered enough security to make us feel safe.
I certainly would recommend this family friendly hotel.

Room Tip: Some corner balconies are shared, so please let the staff know if you want privacy with your own bal...
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  • Stayed: March 2013, travelled with family
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Thank Michael G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 March 2013

Hotel staff were so nice to us, always giving us honest information about tours and main attractions in Mazatlán. So far it's has been our favorite trip. We are for sure going back to Oceano Palace.
Good points:Nice hotel. Good sized rooms and good beach and calm ocean.
Bad:The rooms were very simple, there was an old TV, however a perfect way to get away.

  • Stayed: January 2013, travelled with friends
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Thank Sarah S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 February 2013

This was my second time here and i'm just reinstating what i posted last year. This is not a five star resort and it is reflected in the price. The place slowly being renovated, restaurant was ok, but the service makes up for it. The staff is nice and helpful. We had a great time last year ,this year,and i'm sure we will have a great time next year. I feel it could not do better for the price we paid. If you're looking for a nice vacation at a resonable price this is the place. They have a very nice pool and bar thats beach front. A great wait staff that makes you feel comfortable. Thank You Ocean Palace See you next year.

  • Stayed: February 2013, travelled with friends
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1  Thank Elena F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 February 2013

Hotel was laid back and perfect. Not a lot of activities for the kids but they enjoyed the pool and ocean. Inexpensive and clean. Staff was courteous and accomodating. We met Tonny was very helpful for planning our day trips. We rented a 2 room suite with small kitchen. We also tasted the breakfast buffet and it was great! Room smelled a little musty, but that is expected when right on the beach I guess. We would stay at this hotel again.

  • Stayed: January 2013, travelled with family
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1  Thank Katrina B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 February 2013

Upon arrival I immediately planned to change hotels as this is an older somewhat dumpy looking 2nd or3rd class place. Cheaply furnished with pink dressers,etc. Our suite had twin beds in living room and no couch. My family was ok with it and agreed to stay a couple days and try it and we came to like it for what it is. After all our room had a nice balcony overlooking the ocean.

Great location on the beach with many highly rated restaurants a very short walk away. Plenty of palapas on the beach and no shortage of chaise lounges. Drinks very inexpensive and good menu of poolside fare. The staff is great and it is clean.

So if you want a gold star resort keep looking but if you're comfortable with Mexican funky it has many good points.

Stayed: February 2013, travelled with family
5  Thank Dave M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Oceano Palace

Address: Av. Camaron Sabalo No. 2601 | Sabalo Country Club, Mazatlan 82103, Mexico
Region: Mexico > Pacific Coast > Sinaloa > Mazatlan
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#25 On the Beach Hotel in Mazatlan
Price Range: £42 - £141 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Oceano Palace 3.5*
Number of rooms: 255
Official Description (provided by the hotel):
Oceano Palace is our signature property with 255 rooms, some of them with an equipped kitchenette, that were renovated in 2014. It is available in European Plan and All-Inclusive. It features daily shows, a fully equipped gym, heated pool, daily pool activities and music. Our amenities include a fully equipped gym with the free services of a personal trainer and babysitting services at an additional charge. Our property is located right on the Golden Zone of Mazatlan, overlooking Birds Island. Our location features spectacular views of the Pacific Ocean and wildlife on the island. Our food service includes: La Terraza: Mexican Food Roxy Bistro: Pizzas and Steaks Grand Central Bar: Sushi Bar Our All-Inclusive Plan of their meals at their local restaurant in addition to a set number of dinners at our other restaurants and properties. Details: - 7 Night all-inclusive vacation includes 3 dinners at our other properties & restaurants - 5 Night all-inclusive vacation includes 2 dinners at our other properties & restaurants - 3 Night all-inclusive vacation includes 1 dinner at our other properties & restaurants Location 30 minutes away from airport, 15 minutes from downtown, 10 minutes from aquarium, and 10 minutes from golf courses. ... more   less 
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Also Known As:
Oceano Palace Hotel Mazatlan
Oceano Palace Mazatlan

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