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“Wonderful resort”

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Torres Mazatlan Resort
Certificate of Excellence
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Wonderful resort”
5 of 5 bubbles Reviewed 27 April 2014 via mobile

Great staff, beautiful grounds, convenient location. On bus route. Great pool. Wow beach. Great restaurant. The ceviche is marvelous at resort. Good restaurants nearby. Go north to end of beach for best place to eat. We will go again. Take city tour. Buy shrimp and take back to room to cook.

Stayed April 2014, travelled as a couple
Helpful?
2 Thank Mike W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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308 reviews from our community

Traveller rating
    172
    99
    27
    8
    2
See reviews for
94
97
2
Business
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (74)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Chatham, Ontario, Canada
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed 21 April 2014

This resort is located a little far from the Golden Zone (shopping) and the Historical zone (site seeing). That being said. A 10 peso bus ride will take you there very easily. Taxis will set you back about 100 pesos each way.
Mazatlan is a large city. This hotel is north of all the action but has a lovely beach. All rooms have a view of the ocean. Tower A is the only one with a direct view. All others look over the pool area which is beautiful and from higher floors still give a great view of the water. The staff are very friendly and more mature than has been my experience at other resorts. This also leads to a very relaxing stay.
The resort is completely non-smoking. Rooms, Restaurant and pool area are strictly no smoking areas. I saw some teens light up and were, within seconds, told to move to the one and only smoking patio.
The two bed, two bath condo we had was immaculately clean. We were provided with more towels than we could ever use! A much appreciated bonus. A mid-week linen change is part of the service but there was still no lack of towels. The kitchens are completely equipped including, coffee maker, juicer, blender, toaster, microwave, pots, pans, dishes, and food storage containers. Nothing was missing.
There is no meal program at this resort but the on site restaurant is very good and priced reasonably. No need to go off resort. We shopped at the Sariana grocery for breakfast and lunch and ate all dinners on site. Including alcoholic drinks, I spent about 50 dollars a day.
There are two limitless happy hours per day. All drinks are 2 for 1. No need to pay full price.
Pool area has lots of lounges and umbrellas. Rules state that personal items left unattended for more than an hour will be removed by security staff. I did not see this enforced but they do record your room number when you arrive. I am a shade lover and had no trouble finding some.
There is NO evening entertainment. NO pool games or young entertainment staffers to amuse. A cash prize, twice daily Bingo is all you get for amusement. The pool staff will, however inflate any pool toys etc. on demand.
Half the grounds are lush and green. Half are a desert. Apparently after a land title dispute that lasted several years, the resort is working to change this.
Want to read and relax, visit this resort. Bring the kids and spend quality time as a family. You won't be disappointed.

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Michelle M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Puyallup, Washington
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 bubbles Reviewed 17 April 2014

We just returned from an 8 night stay in one of the four bedroom penthouses and it was AWESOME! We wouldn't be able to afford the points to do that every year but as a special treat it was well worth it! The sweeping views from both the downstairs and upstairs balconies were amazing, the private hot tub, separate full bathrooms for each bedroom, fridge with water and ice in the door, down to the front doorbell were worth the price alone. The staff was wonderful as usual and it’s exciting to see the work being done on the adjoining property that currently houses two shuffle boards, ping pong, two volleyball courts and two tennis courts and a pottery painting area. Here’s a link to our movie of pictures of the Penthouse and grounds. It starts in town but then the rest are of the resort, the room and the beautiful sunsets:
https://www.youtube.com/watch?v=Kg1zfsKl1gI&feature=share

We've been to this amazing resort many times and we always look forward to coming back. Love the resort and the phenomenal staff and miss the food already!!!

Room Tip: If you can work the points the Penthouse is well worth it!
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  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank CheerMom602
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nevada City, California
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 15 April 2014

Great pool and located right on the ocean. Super food and a wonderful staff!! Close to the Marina for boating and fishing. Not far from a nice golf course and extremely nice rooms. We have been going here since 1999 and have found it to be extremely consistent and inviting.

  • Stayed May 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank PhilRuble
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chubbuck, ID
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 5 April 2014 via mobile

We really enjoyed ourselves. It was a place that all ages could enjoy. This trip it was just my husband and I. The staff was very friendly and accommodating. The little market on site had most anything you needed. The only down fall only one restaurant on site. We would stay there again.

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank lizpiva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 29 March 2014

We have been VI owners since 1998. This was our first time ever in Mazatlan. Our VI experience has taught us to expect good value but nothing out of the ordinary. Our four day stay there was more than the ordinary. Our condo was in Building A on the 3rd floor looking right out on the long strand of beach and ocean. The facility and beach areas were very clean. The pool was great. The restaurant on site had good food. Happy Hour was a bargain. The sleep at night with the cool ocean breeze and sounds of the surf was most relaxing. It seems to us that the staff at this facility take great pride in what they have to offer. The staff was very friendly and helpful.

They are in the process of updating the rooms. Ours had not yet been refurbished; so, a few things were annoying. Overall, however, it was terrific and the best of the VI resorts.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank 72wolfpack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JABoughton, Director Inv.Management at Torres Mazatlan Resort, responded to this review, 8 April 2014
We are so excited you enjoyed your first stay at Torres Mazatlán. Thank you for your kind words. You are correct, not all of the units are refurbished yet. Our next phase of refurbishment will begin this August 2014. We hope you will come back again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lacey, Washington
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 24 March 2014 via mobile

Spent 10 days there. With friends and their family. If you can't relax their you can't relax. The vendors on the wall were great and honest. If they don't have it they will get it for you. Food was great. Happy hour was awesome. Happy hour 12-2 and 4-6 drinks are one for two. Only about 25 ft from pool to ocean. Enjoy!

Stayed March 2014
Helpful?
5 Thank rkaldor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Torres Mazatlan Resort

Property: Torres Mazatlan Resort
Address: Av. Sabalto Cerritos Esq. Lopez Portillo, Mazatlan 82110, Mexico
Region: Mexico > Pacific Coast > Sinaloa > Mazatlan
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Parking Kitchenette Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 44 Speciality Lodging in Mazatlan
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Torres Mazatlan Resort 3*
Number of rooms: 126
Reservation Options:
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Also Known As:
Torres Mazatlan Hotel Mazatlan

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