I'll start by saying that we have stayed at the Riu Emerald Bay in Mazatlan previously, and while it was a finer hotel from the point of view of the rooms and foyer, I can't honestly say I had a better time there than I did at the Castilla. On to the review... It was quite crowded on the weekend with a lot of locals there on weekend packages, but on Sunday it cleared out and it was quite reasonable. Lots of room at the pools, bars and ala carte restaurants. The buffet food was all good quality, but like most resorts there was a certain sameness to it after 3 or 4 days. The ala cartes were all different however.. with the sushi place being a "meh" at best.. Italian was just ok, Argentinian was quite good, and naturally the Mexican place was dynamite! Only gripe about the drinking part was no bottled beer, and only occasionally some cans if you twisted someone's arm. Just draft, draft, and more draft. But that's pretty small potatoes when you have an unending supply of anything you want. Otherwise great waiter service even out on the beach. Even better if you through 50 pesos around once in a while. Staff were all nice with the exception of one cranky little broad in the buffet omelette table one day.. can't remember her name but she was young so maybe had a chip on her shoulder. Service in the buffet restaraunt was terrific every time. Our housekeeper Ramona was just awesome and had a great smile and pleasant words every time we ran into each other. She was definitely a highlight! My one serious complaint about the whole time was that even though they have a rope barrier down at the beach, which I assumed was the "no-go" zone for the crap-merchants, it seemed to be ignored and the hotel security did nothing to enforce it. I was tired out by the ceaseless offers of shoddy crafts and fake tattoos. I understand that people need to make a living, but I came there to rest and that was too much. I got over it though and still had a great time. I would return here if I was after another all inclusive.
- Official Description (provided by the hotel):
- Nestled in the heart of Mazatlan's Golden Zone with splendid views of the ocean, refined comforts, and warm, friendly service, El Cid Castilla Beach offers a delightful combination of sun and fun for all ages. Relax on our beautiful sandy beach as the Pacific laps at your toes, sip a refreshing beverage at one of our two connecting pools or enjoy a gorgeous sunset from your balcony as it melts on the horizon. Serving as a tropical oasis for unforgettable getaways, Castilla's vibrant location makes it the perfect retreat for entertainment seekers as it is just a few sandy steps away from the energetic nightlife, enjoyable shopping, and restaurants including Senor Frogs restaurant and disco on site. • Ideal for Friends and Families • European, All Inclusive and Elite All Inclusive Plans • Three restaurants with international cuisine • Kids Club (From 10am -10pm) • Teens Club (From 11am-7pm) • Theme night dinner buffets with live entertainment • Two expansive, connecting free form pool with swim up bar • Beach front property with aquatic center • Pronatours Tours Desk • WIFI Internet Access • El Cid Golf & Country Club, offering golf, tennis, spa, and fitness center • Only 18 miles from Mazatlan Airport ... more less
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- Also Known As:
- Hotel El Cid Castilla Beach
- El Cid Mazatlan
- El Cid Castilla Mazatlan