We stayed at El Cid Castilla from April 12th to 19th. We are regulars on the AI circuit. Though we did bring our 4 ½ year old son for the first time this year.
Flew with Westjet Vacations direct out of Vancouver. Everything went smoothly. Westjet rep was standing just outside of security and directed us to the bus. No timeshare sharks to be seen. Check-in was smooth, and was upgraded to a tower room 8102. The lower floors on the Castilla have a better balcony in my opinion with regards to safety. The wall is solid and comes up about 3 ½ feet. The higher floors have some gaps and may worry some parents. The info desk asked if we wanted to go to the presentation and we said no firmly and they did not ask us again all week. The resort did not seem overly full which was nice.
Loved the a la carte restaurants. Just dial 3332 on your phone and book your dinners ahead of time. We had no problems getting reservations. We thought the Mexican was the best. Went there for almost every breakfast and two dinners. Never seen Lobster on any other AI menu before. Italian and Argentine were both good as well. We stayed away from the Sushi restaurant because of the reviews we read. The buffet did not look that great but with 3 good a la cartes to pick from we never had to eat there. Had lunch overlooking the beach on the Castilla side a lot. We walked down the beach to Panchos one night and had a great meal there. Also went to Te Amo Lucys downtown and had an amazing lunch of Shrimp Chile Releano’s.
We spent most of days at the Moro pool. Our four year old loved the small water slide and the rocks he could climb by himself. He made many friends around the pool and they would entertain themselves while the parents sunbathed and looked on. The resort we found was extremely child friendly. Nobody seemed to be bothered by having children around. Real mix of people staying there. About ½ Canadians and ¼ Mexican and ¼ American. Lots of seniors and singles as well in the mix with everyone getting along.
Mazatlan seemed very safe. My wife took the Centro bus a few times by herself to the shopping district downtown (in daytime) with no issues at all. Everyone was extremely helpful. We both went to Mayan Massage and had a very relaxing 150 peso one hour massage. We took the Centro bus again to the Stone Island ferry dock and the walked down the beach to Lety’s. There we had my favorite meal of the week. Coconut shrimp with a pineapple salsa. It was so delicious. There were two cruise ships in that day, the beach was busy but not overly crowded.
We went to every nightly show. They were a lot of fun and the dancers are excellent. My four year old begged us to go every night. They have a different cocktail every night at the entrance which was nice. Having a Catholic Mass on Sunday right in the resort was very convenient. One improvement I would suggest would be to have small fridges added to all rooms. We did ask for one to be rolled in but Customer Service said it was not possible.
Yes the resort is not perfect, but you are also not paying Sandals prices either. When talking to a time-share owner on the Moro side, he was told they want to change Moro, Castilla and Granada all too Time Share only suites starting in September and have no more Hotel guests. Also he said they are going to be closing sections of the Moro pool starting in May to have it all retiled like the Castilla side pool.
Don’t drink the bottled water left in the room (they will charge you) the pool bars all have cold bottles to give you. Make your reservations. Tip your waiters and maid. Go to a few outside restaurants for a different feel. Lots of great ones to choose from.
Wife and son loved Castilla so much they now want to book for two weeks next year.
- Official Description (provided by the hotel):
- Nestled in the heart of Mazatlan's Golden Zone with splendid views of the ocean, refined comforts, and warm, friendly service, El Cid Castilla Beach offers a delightful combination of sun and fun for all ages. Relax on our beautiful sandy beach as the Pacific laps at your toes, sip a refreshing beverage at one of our two connecting pools or enjoy a gorgeous sunset from your balcony as it melts on the horizon. Serving as a tropical oasis for unforgettable getaways, Castilla's vibrant location makes it the perfect retreat for entertainment seekers as it is just a few sandy steps away from the energetic nightlife, enjoyable shopping, and restaurants including Senor Frogs restaurant and disco on site. • Ideal for Friends and Families • European, All Inclusive and Elite All Inclusive Plans • Three restaurants with international cuisine • Kids Club (From 10am -10pm) • Teens Club (From 11am-7pm) • Theme night dinner buffets with live entertainment • Two expansive, connecting free form pool with swim up bar • Beach front property with aquatic center • Pronatours Tours Desk • WIFI Internet Access • El Cid Golf & Country Club, offering golf, tennis, spa, and fitness center • Only 18 miles from Mazatlan Airport ... more less
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- Also Known As:
- Hotel El Cid Castilla Beach
- El Cid Mazatlan
- El Cid Castilla Mazatlan