If there was a option below terrible I would choose it. In 2010 we stayed at the cancun El Cid and loved it. So much we bought a trial membership to come back. We wanted to try another location because we wrongly assumed it would be the same. This is the worst vacation I have ever been on in my life. Almost everyone of the guests don't speak English. Some barely understand what you are saying and say rude things about you in Spanish when you try to be nice to them. The only employees that are nice are the waiters and bartenders. The food is horrid the only edible restaurant is the Italian themed one. We literally have ants in our hotel room and stains all over the furniture and bedspreads. Pretty sure there was a feces stain on one of the beds. Everything is overpriced and the so called "all inclusive" service excludes multiple restaurants. The member quiet zone pool is the only semi-worthy place to be. It's supposed to be for only members but they don't enforce the rules. You can't step on the beach without being harassed by peddlers and they are completely un-swimable, infested with jelly fish and sand crabs. The pool closes at 9 pm even for adults and so does the majority of the hotel. There is so many things wrong I cant even list them all. I will never come back to Mazatlan and sadly probably the same for all El CID resorts. Don't waste your precious vacation days here.
- Official Description (provided by the hotel):
- Discover paradise by the sea at our breezy oceanfront El Cid El Moro Beach hotel with exquisite palm-lined beaches, endless diversions andfriendly staff ready to facilitate your dream vacation. Treat yourself to snorkeling, sailing, and deep-sea fishing; savor international cuisine and warm tropical breezes at oceanfront La Concha;swim in two large connecting pools featuring cascades and rock formations, swim-up bars and snack areas. Enjoy indulgent spa treatments, golf, and tennis just a stroll away at nearby El Cid Golf Country Club. El Moro is also conveniently connected to the pools, beach, and restaurants of sister hotel El Cid Castilla Beach,and it is ideally situated near the eclectic restaurants, bustling nightlife, and diverse shopping in the Golden Zone. • Ideal for Couples and Families • Upscale Resort right on the Beach • Gourmet Beachfront restaurant La Concha and Mexican-style La Cascada • All Suites withPrivateBalcony • European, All-Inclusive & Elite All-inclusive Plans • Large connecting pools with water cascades, rock formations waterfalls and swim-up bar and snack area • Easy access to facilities at neighboring El Cid Castilla Beach and El Cid Granada hotels • WIFI Internet Access • Short walking distance from El Cid Country Club, offering golf, tennis, spa, and a fitness center • Pronatours Tour Desk • Only 18 miles from Mazatlan Airport ... more less
- Reservation Options:
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- Also Known As:
- El Cid Moro Beach Hotel
- El Moro Tower El Cid Mazatlan