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“Avoid at all costs”
Review of Punta Pacifico

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Punta Pacifico
Reviewed 3 December 2012

We took a tour last year. After declining the offer we stopped at a kiosk on the property run by Gold Crown, and based on their presentation bought a small package. We then left with only half our promised money. So much for honesty!

When we got home we found out that Gold Crown misrepresented their sale to us so we cancelled the deal with our credit card provider.

Today we went back to La Jolla as a tour and when we got there we were denied our incentive money because we cancelled from another company. What a waste of time. Unless you want to be insulted and lied to, do NOT go to La Jolla. They are not an honest timeshare to do business with.

  • Stayed: December 2012, travelled as a couple
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12  Thank Mark T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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47 - 53 of 78 reviews

Reviewed 14 November 2012

We went to the timeshare presentation and were promised the Huana Coa zip line tour. We called the tour company and they said they do not honor tour vouchers from La Jolla. They said those people are dishonest and have no association with them to give out their tours.
Also they tried to charge us $100 pesos for the free breakfast. At the check out counter, she said that was the normal tip they give to the waiter, because they don't pay them. (NOT MY PROBLEM) We went thru 3 different salesman even though they say 90 min. presentation. Try 2 1/2 - 3 hours. Initial price quoted for the 1 BR was $49,000 USD. The 3rd guy offered us 200 weeks for $2,900 USD. Plus no maintenance fees after age 60.
WATCH OUT! BUYER BEWARE!

Stayed: November 2012, travelled as a couple
15  Thank OCVinny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 October 2012

We bought our time share here about 4 years ago. The sales pitch was rife with misconceptions (lies). They are no longer associated with RCI stating that they left RCI, but RCI says the they dropped LaJolla. That said. I am staying at LaJolla now for the first time. Figured I might as well use it rather than lose the points.
I'm in the "Main Building". The room is extremely nice. It's a 1 BR and is nicer than the 1 BR at Pueblo Bonito Emerald Bay (I'm an owner there also).
The people (excluding sales) are great. But, the best kept secret is the restaurant. It's open 8-8, other than the presentations, it's seldom used. The food is outstanding and the prices are more than reasonable. People from surrounding resorts should come here to eat. They also have a happy hour 4-6 where you get drinks at 2 for 1.
The main building is completed on the 1st and 2nd floors. They are still working on the 3rd and 4th. For a small resort, it's very nice. I would say that if you buy with the intention of staying here and not using all the other things that the sales person tells you about, you would probably get a good deal.

Room Tip: Request a room in the main building. I asked them to change my room after putting me in one of the...
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  • Stayed: October 2012, travelled solo
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10  Thank The_Coach2_2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 October 2012

Please be very carefull about buying time share at this location.We did not read the small print and wish we had not wasted our money.We thought we bought 200 weeks of vacation and that was not the true.I suggest you are very carefull when dealing with this company not sure if this A SCAM to rob us

  • Stayed: December 2011, travelled with family
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14  Thank barb155019
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 August 2012

Hi everyone, has any one stayed or dealt with La Jolla regarding their Time share deals, over the past 6 months. The last few reviews about La Jolla was over where the water comes from for the resort and if they had a purification system in place so you could at least brush your teeth. Some photo's showed the top three floors incomplete, did they ever finish? Did they get the shuttle service working on a regular system, is the pool bar was working, is the resturant working all day, how was the service when you checked in? Has anyone ever had any trouble dealing with the timeshare salesman? Here are a few photos from when I was there last, has anything changed to this date? Who is in charge of the resort? Who is the main guy for the Timeshares?

  • Stayed: December 2011, travelled with family
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5  Thank mgbb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 August 2012

I too spent some time at la jolla. My experience was that the staff was far more concerned with making sales of their fractional ownerships than they were in customer service for their guests. I can also vouch for the fact that their sales pitch is replete with false representations, the most prevalent of which is that they will purchase your existing timeshare ownership so that you can purchase one of theirs, and even walk away with extra money in your pocket! The fact that this is utterly false is of no concern to them. The property is a small boutique type setting--unexceptional, particularly in comparison to the stunning property immediately adjacent, the Pueblo Bonito Emerald Bay.

Room Tip: choose a room as far as you can from the service personnel.
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  • Stayed: September 2011, travelled with family
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9  Thank frank o
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 July 2012

We were at La Jolla in October 2011. The model units we had seen were nicely appointed but very tiny and the room you end up with may not be as nice. Their units did not work well for us at all due to my husband's disability and our friend's disability who stays with us. The beds are as HARD as ROCKS. The pool is very small. The restaurant is very limited and seemed to only be used for timeshare presentations. Their presentations are extremely high pressure and they will tell you whatever you need to hear to make a sale. They are known for taking your hard earned dollars and promising things they do not intend to deliver. This happened to us so I speak from experience.

There is construction going on with intermittent power outages and no hot water for days at a time. Their website is somewhat deceptive as to what you're getting [they have disclaimers for everything. Pictures are only representative, not what you may actually experience]. They say every unit has an ocean view but that's simply not the case. Their so-called shuttle is unreliable and not always available which just doesn't work when you're disabled. We need to be able to depend on them. They don't seem to be concerned about it which is baffling. Everywhere else we've stayed, they have bent over backwards to offer outstanding customer service.

It may appear to be a beautiful resort on their website and it looks lovely in person at first sight, but it is anything but relaxing. Spend your hard earned dollars elsewhere!

  • Stayed: October 2011, travelled with friends
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10  Thank lanningslee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Punta Pacifico

Address: Avenida Del Delfin Cerritos 110, Mazatlan 82128, Mexico (Formerly Residence Club La Jolla)
Region: Mexico > Pacific Coast > Sinaloa > Mazatlan
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #28 of 55 Speciality Lodging in Mazatlan
Price Range: £33 - £186 (Based on Average Rates for a Standard Room)
Number of rooms: 31
Official Description (provided by the hotel):
Exclusivity and privacy define the atmosphere that Residence Club La Jolla offers its guests in all of its luxury suites and villas. All the rooms are elegantly decorated and have all the amenities, including marble and granite finishing, kitchenette, balcony with ocean views and LCD TV. Located in Nuevo Mazatlan, the Emerald Bay provides the majestic scenery that inspires the most beautiful sunset views from any of our 16 spacious villas and 47 luxury suites in our resort tower. The infinity pool, beautiful grounds, the exquisite international cuisine, and the warm and personal service of our staff, will make you wish that you could extend your vacation. ... more   less 

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