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“A Jewel”
Review of Punta Pacifico

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Punta Pacifico
Reviewed 27 March 2013

We have recently returned from 2 weeks at La Jolla and couldn't be more pleased.The staff, from the bell man, Alex, to the front desk staff, the reservation staff and the restaurant staff are, in our opinion, outstanding!
The developer .is to be congratulated on his careful, meticulous finishing of the units. Obviously, probably due to the economy,a number of the units in the main building are not yet finished but the work is progressing slowly without compromising quality.
The interior finish of the completed units is very classy and attractive. Top of the line appliances and fleece blankets for those occasional cool nights.
The atmosphere at La Jolla is peaceful with none of the beach vendors and the hurly burly of the closer in resorts. All in all a wonderful place to stay.

Room Tip: All of the units are great and have an ocean view.
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  • Stayed: March 2013, travelled as a couple
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2  Thank Alan P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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40 - 46 of 78 reviews

Reviewed 20 March 2013

last week we went for a timeshare presentation to la jolla & the place is amazing, the people very nice to us, the food & the service very good, unfortunately we couldn't buy, but if you go to mazatlan go & check it out by your self.

  • Stayed: March 2013, travelled with family
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4  Thank George M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RCLAJOLLAMANAGEMENT, Guest Relations Manager at Punta Pacifico, responded to this reviewResponded 21 March 2013

Dear George,

Thank you for taking the time to review La Jolla Resort, you are more than welcome to come back and enjoy our place.

Best Regards
Guest Relations Manager

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Reviewed 9 March 2013

We stayed a month on this property in one of their villas. Very nice and cosy. Everything was great, good little restaraunt for breakfast and lunch. But, the pool was freezing!! The description when booking said it was heated and definitely it was not. Also, there were a couple of trains that passed by at night and tooted their horn that made you want to jump out of bed. We heard a lot of people complaining about their membership that they were told things that didn´thappen. We went on a presentation and chose not to buy and they were pretty easy going, more so than others. All in all, if you want a small quiet hotel without many children this is a good place as long as they fix the pool heater or you go in the summer.

Room Tip: choose a villa or on the 3rd floor of the tower.
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  • Stayed: February 2013, travelled as a couple
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2  Thank sparkyasu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RCLAJOLLAMANAGEMENT, Guest Relations Manager at Punta Pacifico, responded to this reviewResponded 19 March 2013

Dear Sparkyasu,

Thank you for choosing La Jolla Resort as your vacation destination, we are pleased to hear that you enjoyed your stay. We try to keep the Resort in perfect conditions and give our guests the privacy and confort they look for during their relaxing time. As you could see, we are still working in the final details of the Resort. One of our main priorities is heating our pool.
We are looking foward to your next visit.

Best Regards
Guest Relations Manager

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Reviewed 7 March 2013

OK...so I am reading these reviews and laughing - either I had the luckiest trip in history or all these people are crazy.

The beach here is great. Beautiful sand and very little peddling locals compared to many other places we have stayed.

Well maintained place, some timeshare sales people around - but aren't they everywhere?
I just tell them I got the trip as a present and am unemployed...they always leave me alone haha.

Great value for your money. My wife loves complaining and she even liked. 4/5 for sure.

  • Stayed: February 2013, travelled as a couple
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4  Thank Joshonvacation
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RCLAJOLLAMANAGEMENT, Guest Relations Manager at Punta Pacifico, responded to this reviewResponded 19 March 2013

Dear Josh,

We are happy to hear you loved the Resort and beach.
We are excited to know that you will most likely come back soon. Thank you for choosing La Jolla.

Best Regards
Guest Relations Manager

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Reviewed 15 February 2013

I had fun here at la Jolla the staff was friendly and the service was great. The resort is located on a really nice stretch of beach that was pristine and did not have the vendors that some other locations have. Rooms were very well designed and the beds were super comfortable. I read some other reviews that speak bad about this place but I think they are mad at timeshare people and are taking it out on the resort, not fair we came and I can say this is a nice place and are stay for 4 days was great and relaxing. Will give this place 2 thumbs up.

  • Stayed: January 2013, travelled as a couple
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6  Thank John M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RCLAJOLLAMANAGEMENT, Guest Relations Manager at Punta Pacifico, responded to this reviewResponded 19 March 2013

Dear John,

Thank you for your excellent review. Your kind words are most appreciated.
We are glad to hear you spent a great time during your stay. You are more than welcome to come back and enjoy the sunny beach with us.

Yours truly
Guest Relations Manager

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Reviewed 6 January 2013

The La Jolla resort is run by dishonest individuals. We bought in and returned the next day for a refund because we realized we were scammed. We had to fight to get in. We were lied to again when we were assured that we should check out VIP vacations. Give it a chance and then they would promise to refund all our money. No questions asked. The manager shook our hands. Gave us his promise and word. He said we could trust in the situation. We believed again. So stupid. I guess we really wanted to see the best in the situation. We checked out VIP. It was all fake. So we asked for our money back. We were told yes and then we waited and waited. After a dozen calls....still no money. And nothing to show for what we invested. A total scam. They got us once, but never again.

Stayed: April 2012, travelled as a couple
26  Thank Returntoosoon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RCLAJOLLAMANAGEMENT, Customer Service at Punta Pacifico, responded to this reviewResponded 19 March 2013

Dear Returntoosoon,

We kindly as you to contact us at customerservice@rclajolla.com, one of our customers service representatives will be more than glad to assist you.

Respectfully
Customer Service

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Reviewed 30 December 2012

Do not buy a time share thse people are masters at promises and short on delivery. They will do anything to empty your pockets of hard earned money. Yes the voice of experience. Bought a time share for a price some how they added another $1000.00 to my credit card now I am having fun trying to get my money back Crooks stay far away.

  • Stayed: December 2012, travelled with family
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20  Thank mdstanko
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RCLAJOLLAMANAGEMENT, Customer Service at Punta Pacifico, responded to this reviewResponded 21 March 2013

Dear Mr. & Mrs. Stanko,

Your comment is very important for our Resort, Fortunately we have made an arragement together, so both parties can be satisfied.

Respectfully
Customer Service
La Jolla Resort

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Additional Information about Punta Pacifico

Address: Avenida Del Delfin Cerritos 110, Mazatlan 82128, Mexico (Formerly Residence Club La Jolla)
Region: Mexico > Pacific Coast > Sinaloa > Mazatlan
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #28 of 54 Speciality Lodging in Mazatlan
Price Range: £44 - £168 (Based on Average Rates for a Standard Room)
Number of rooms: 31
Official Description (provided by the hotel):
Exclusivity and privacy define the atmosphere that Residence Club La Jolla offers its guests in all of its luxury suites and villas. All the rooms are elegantly decorated and have all the amenities, including marble and granite finishing, kitchenette, balcony with ocean views and LCD TV. Located in Nuevo Mazatlan, the Emerald Bay provides the majestic scenery that inspires the most beautiful sunset views from any of our 16 spacious villas and 47 luxury suites in our resort tower. The infinity pool, beautiful grounds, the exquisite international cuisine, and the warm and personal service of our staff, will make you wish that you could extend your vacation. ... more   less 

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