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“Overpriced for what you get!”

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Best Western Posada Freeman
Ranked #27 of 78 Hotels in Mazatlan
San Diego, California
Level 3 Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Overpriced for what you get!”
Reviewed 25 July 2012

I was very unsatisfied with this hotel considering the price I paid per night on hotels.com. I paid $106 per night and got a terrible hotel. The room is very poor. The beds are hard, the sheets are worn out and stained, the towels are stained and worn out too. There were small ants in the room and bathroom. This hotel might get hand-me-downs from upscale hotels or something. The elevators are tiny and very rough when in motion. I would not stay here again at this price range.

Room Tip: This hotel is should not charge more than 700 pesos ($50 US) per room. It should be rated as a 2-sta...
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  • Stayed July 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank JoseCaSanDiego
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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144 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Kent, WA
Level 5 Contributor
71 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 6 April 2012

The service was great - reception, luggage & breakfast service. Excellent location close to Old Mazatlan. Directly across the street from the beach. Easy walk to downtown and Plaza Machado with many excellent restaurants. The breakfast buffet was included in our room price and was very good; many options that changed each day. Fresh made tortillas and good strong coffee! Our balcony view was beautiful, wonderful and worth the stay. Our first trip to Mazatlan - we spent 7 days near the Marina and 2 at Posada Freeman. The mattress was a bit hard but that's Mexico. The room furnishings are a little dated and the elevator pretty freaking scary but entertaining too! I loved sitting on the lounge chair up on the roof with a cerveza and cooling off in the refreshing pool. The 360 view from the roof is so pretty. Even if I didn't stay here, I would absolutely visit the rooftop and order a beverage. Not the cheapest beer on the street but totally worth the view! We ate at the restaurants on Olas Atlas neighboring the hotel. Good food, very reasonable and evenings are fun with live music & karaoke. You can hear it from the room but we slept through the noise. I would stay at Posada Freeman again for the balcony, breakfast, location near downtown Mazatlan & the ocean - and for the view & pool on the roof. Very enjoyable!

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank lynnkid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
montana
Level 4 Contributor
37 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 27 March 2012

This hotel was recommened by an acqaintence; we would not have chosen it from the reviews, etc. The rooms are a little dated and the king bed fills most of it. Shower was fine. On a Saturday night, the center is a noisy place, and you cannot escape it, even on the eighth floor, which affected out sleep quality score.. And yes, the eleveator may be 50 years old. That said, breakfast was absolutely wonderful (included in price, for 2 people) with fresh squeezed OJ, coffee, and five or six entrees to choose from, buffet style. The staff was very, very friendly and helpful. And the location is perfect if you want to explore the old part of town.

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank bstan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dallas, TX
Level 3 Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 10 February 2012

A great stay!!! Got the hotel based on a "steal" of a rate through my employer's website. The rate was so low, I can't even disclose it. Put it this way, my transportation round trip to and from the airport was more than the cost of my stay for 5 days. Breakfast every morning for free!!! And the breakfast was soooooo good, every single day!!!!
I can't complain about my stay or the accommodations, especially considering what my daily rate was, so I won't. However, the mattress was hard as a brick, which is not unusual for hotels in Mexico and the elevator is loud and kind of scary to ride in at times. As you will see, my comments regarding the mattress and elevator is not much different than previous posts.
The service was great! 1. On arrival from the airport, we were greeted and assisted with our luggage. 2. I booked my travel online through an Agent and when I arrived, we were not bothered with having to supply a credit card deposit. 3. Our luggage was brought to the room. 4. If interested in a balcony, you need to bug them big time before your arrival. Once I arrived I still didn't have a balcony room, so I asked again and was given one. The view was of the city and the balcony was off to the side, so my view wasn't that great, but the balcony served its purpose (wink, wink). 5. Location, location, location....awesome! This hotel is located in Old Mazatlan. So if you want to get away from the tourist and hang with the locals, this is the place to be, no doubt. Situated right on the beach!!!! However this hotel has a excellent pool on the top of the roof, so that is where we hung out the most. The pool is kind of small, but no big deal. The view from the roof is awesome too. Drinks at the bar, a little high priced and didn't taste that great. Buy and drink Pacifico, it is bottled there and therefore really inexpensive and costs the same as a soda.
The restaurants located on the same street as the hotel are awesome. Food is great and really inexpensive. Drinks and dinner for two, averages about $10.00 per person. Seafood is direct from the ocean across the street to the table. Doesn't get any better than that!!! A bottle of Pacifico ranges from $1.00 to $1.50. Check out La Copa de Leche, La Fonda and the Shrimp Bucket, these restaurants are all on the same street within walking distance of the Freeman. Also check out the square/plaza located behind the property about 4 blocks up. Lots of restaurants and coffee shops to chill at. Best coffee can be found at Allegro (I think that is the name of it) and there is a bakery right across the street, which has really beautiful items.

Now, lets get down to the question that every one wants to ask. IS IT SAFE IN MEXICO??? I will put it to you as simple as I can....you want to see trouble, you want to be a part of trouble, then you will find it, but that is no different than any place, right?????? In Mazatlan, they do every thing under the sun to protect their $$$$ oops, did I say that???? They stride to protect the tourists. If you are concerned about your safety, use the buddy system and most importantly, mind your business, but at the same time be aware of your surroundings. Don't start nothing, won't be nothing.

The weather in February, is good. Average high 80 degrees and cools down in the evening, where you would probably want to wear a lite jacket or sweater.

I have been to several places in Mexico and Mazatlan rates as one of the best.

  • Stayed February 2012, travelled with friends
    • Value
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    • Cleanliness
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Helpful?
1 Thank sd_callis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Slave Lake, Canada
Level 4 Contributor
45 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 31 January 2012

After visiting Mazatlan for 13 years we decided to take a few nights and spend them at the Posada Freeman and we thoroughly enjoyed our experience in downtown Mazatlan. The roof top pool and deck offered an amazing view. Even though the pool is not heated we did go for a dip one morning after hiking up to the lighthouse (this is a must if you have not done before). We requested a oceanview room and got a room on the front of the building on the 4th floor, I enjoyed sitting out on the balcony drinking a Pacifico and eating a delicious treat from one of the downtown bakeries.

The breakfast was a great bonus and the resturants around the hotel are amazing and a great value.

The downtown area of Mazatlan is an amazing experience that can't be missed. We are looking forward to returning to the Posada Freeman again.

  • Stayed January 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jill S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seattle, Washington
Level 4 Contributor
32 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 1 June 2011

The rooms are rather ordinary. They are clean and have everything you need. The elevator is scary with bumps and misaligned stop. The view and rooftop pool are worth the price alone, so it's a pretty good deal overall. Although my room did flood from a non-draining shower.

Stayed May 2011, travelled solo
Helpful?
2 Thank CliveDexx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 6 Contributor
101 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
Reviewed 22 March 2011

The Freeman has four things going for it: location on the ocean (as far from the awful Zona Dorada as possible - if you want Miami Beach, go there), cleanliness, price (you can usually get a deal on-line at Best Western - but don't expect any free up-grades to full-frontal ocean view even if requested and the place is virtually empty), and great wi-fi.

And that may be enough. But be warned: the beds are rock hard, Scotch tape holds together lampshades. Diminishing towels: started with two of each, by the end only one (and no bathmat). The bathroom porthole will open, but only one window in the room could be tugged 6 inches open. The view from my second-class room was actually quite nice, down the beach toward the porcupine hill (Mazatlan's one great eyesore: the spines being communication towers galore). The coffee-maker is located no where near where it can be plugged in (on the floor) and styrofoam cups the only "glasses" provided.

You have to sign for everything: the remote control for the TV (with a 200 peso deposit: 87 channels and not a single English news channel). Breakfast (included) is adequate: but you have to sign daily for the chit and then again when you order.

As everyone notes, the elevator does not go all the way to the top (bar) - and the stone stairs that do are treacherous (without even a handrail) especially so coming down (after a few). And if your room is anywhere near the antique elevators (as most are) you will hear them groaning day and night - sounds like a bass guitar warming up.

In short , the place is long-since due for a major makeover. Until then, take your ordinary straight at La Siesta.

  • Stayed March 2011, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank rickywheels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Posada Freeman

Property: Best Western Posada Freeman
Address: Olas Altas #79 Sur, Mazatlan 82000, Mexico
Region: Mexico > Pacific Coast > Sinaloa > Mazatlan
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#6 Best Value Hotel in Mazatlan
#13 Family Hotel in Mazatlan
#20 On the Beach Hotel in Mazatlan
Price Range (Based on Average Rates): £
Hotel Class:3 star — Best Western Posada Freeman 3*
Number of rooms: 72
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Also Known As:
Best Western Posada Freeman Express Hotel Mazatlan
Best Western Mazatlan
Best Western Hotel Mazatlan
Mazatlan Best Western

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