The wonderful staff made us feel really welcome and at home. Our Expedia reservation had not come in when we checked in, but Isaac at the front desk didn't bat an eyelash and put us in one of the best rooms in the house, on the 8th floor. We had an ocean view room and enjoyed sunsets and the sound of the waves crashing on the beach, but since we were so high up, we could hear very little street noise. There is a nice balcony with chairs to enjoy the sun or you can go to the rooftop pool.
As others have said, the buffet breakfasts are very good and Roberto and crew will order you an omelet or French toast if you like. The beds are firm but better than in other Mexican hotels. The rooms are clean, bright, and spacious, and the maid service is thorough and efficient. Note that there is no toaster or microwave in the room as on one of the websites. But there is a coffeemaker, hair dryer, safe, TV with a dozen or so English channels, and free wifi. The elevator is interesting but you get used to it, and as far as I am concerned, it is quite safe.
This hotel is not a five-star all inclusive, and that's not what we wanted. It is a budget hotel that offers a Mexican feel with English-speaking North American service. It's in the heart of the Old Town, and literally dozens of restaurants are nearby, offering Mexican, American, Sushi, pizza, coffee, the works. There's a bike rental nearby so you can ride up the Malecon to Valentino's, about an hour ride each way. It's a 10 minute walk to the ferry to Stone Island, or to the Plazuela Machado. Frequent bus service can get you to Mega or El Cid if you so desire. I'm definitely going back.
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- Also Known As:
- Best Western Posada Freeman Express Hotel Mazatlan
- Best Western Mazatlan
- Best Western Hotel Mazatlan
- Mazatlan Best Western