Pros: Everything in this new hotel is upgraded and beautiful. The lighted rocks around 3 sides of the bed and the back lighting behind the bed were a special bonus. The beds and linens, curtains, heating and A/C, flooring, bath fixtures, other decor, etc., all high quality. The unique frameless glass enclosed shower is hard to describe and very modern, with the shower emanating from the top instead of from the wall and raised ceramic floor that drains to a trough around the sides, and plenty of hot water. The sink is a glass bowl with a waterfall faucet, and the toilet is upgraded, with 2 flush modes. We had a spacious room with a very large closet, soft robes provided for our use, and a free room safe. There was a small refrigerator with bottled water provided. A nice array of extra toiletries was provided. The rooftop pool and bar provides a nice view. Everything we needed was within easy walking distance, including the malecon 4 short blocks away.
Cons: Traffic in the area is confusing, most streets are one-way, and there is no direct vehicle access to the front of the hotel because a section of the road has been closed off permanently. There was no light in the room near the door, so it was hard to see things on that side of the room and in the closet. There was no countertop in the bathroom to spread out toiletries, so I had to use the floor for this purpose. No tissues were provided. The shower has to be turned on while standing under it, so we got blasted with cold water when starting the shower. There was one chair in the room, but no desk or table that could be used for computer work. We had to use our computers while sitting up on the bed. No coffee was provided in the room and no breakfast is provided. There is a restaurant on the main level, but coffee in the room would have been greatly appreciated.
We understand that the rooms may each have been different, so this review is based on our experience with just one room.
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