Upon arriving at this resort from a much larger and more luxurious resort in Nuevo Vallarata,
my family and I were a bit disappointed. The resort, itself, is on the small side, and seemed rather cramped after our previous sprawling resort. Although the resort is beachfront, and the small grounds are pleasant, the designated swimming area is very small and the water is yellowish and rough, as contrasted with the ocean waters in Nuevo Vallarta. The resort has two pools, one of which is for families and very young children. The larger pool is adequate, and boasts a fun slide down the "cliffs" for children. There were occasional waterfalls at the pool, but they were usually turned off when we swam, as though the resort did not want to spend the money to run them. Likewise, the hot tub was not well maintained, and the water was lukewarm when we tried it. My sandals were taken by staff or another guest on the first day of our arrival, which did not exactly warm me up to the resort.
On a more positive note, the front desk staff and concierge were extremely warm, helpful, and polite. We encountered some disheartening difficulties with a timeshare presentation at another resort, Vallarta Gardens, and the front desk at Villa del Marwas concerned and helpful in that regard. (Beware the street and airport timeshare and fractional ownership salesmen. They are everywhere! Many are not trustworthy and do not deliver on their promises!)
The best part about our stay, perhaps, was our room which faced the ocean and the lovely grounds. The rooms are very spacious, well furnished, clean, and comfortable. The services we received were exceptional. We dined several times at the pool-side restaurants, and were never disappointed in the singing waiters nor with the delicious and authentic Mexican food. Be sure to use your VIP discount card, it possible, and partake of Margueritas and/or any other drinks during 2-for-1 Happy Hours!
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- Also Known As:
- Villa Del Mar Hotel Puerto Vallarta