I spent 5 nights at Garza Blanca for my 1 year anniversary with my Husband. We had the All Inclusive package for 5 days. If I would have known that we could do 1/2 all inclusive and 1/2 not, I would have chosen that option. Below is my review:
Food & Beverage:
Wine for all inclusive is decent at best. There are 4 options for Red Wine and I believe 4 for White Wine.
I Googled their Pinot Noir and online states it’s the “affordable Pinot Noir”. It’s a $13-14/bottle and they sell it for $14/glass. When on all-inclusive this is obviously free, but none of their other wine is available to you without purchase. The Cabernet was the best that they have, for my taste.
For high end liquor on all inclusive, Ciroc Vodka is not included.
Blanca Blue: We did not like this restaurant. I rate it a 5/10. The service was poor. Very nice young men trying, but they obviously have NO training in how to service a 5-star restaurant/hotel. We waited for water, bread, ordering, etc. The food was “fine”. I ordered seared tuna and my husband ordered pork roast. He said it was average. We ordered for desert the sorbet (for me) and the chocolate cake (for him). The sorbet was terrible - we took one bite. The chocolate cake was hands down the worst dessert we’ve ever tried. It had sweet potato ice cream (weird) and it was a rubbery brown thing. It seemed like they put it in the microwave. We didn’t eat that either… They had a Cuban band playing in the middle of dinner. There were three tables, including ours and we weren’t able to talk. Needless to say, we never went back to that restaurant.
The servers need a ton of training, the managers need to be around to make sure that things are running smoothly.
Boca STK (I think this is what it’s called - the one at the top of the resort):
We enjoyed this restaurant more than Blanca Blue. The Filet Mingon was HUGE. The appetizers were pretty good. The view is amazing. The servers are it or miss. Last night we had the BEST server ever - he treated us like we were at a 5-Star Restaurant. However for breakfast, the servers were bad. They forget a lot of things. (I ordered an egg white omelet no cheese and of course it came with cheese). It takes about 5 minutes to get a cup of coffee for breakfast when you sit down.
I’ve tried a few of their ceviches, and I would give them a 3/10. Not good. I’m from San Diego and I’ve had good ceviche… this stuff isn’t good. Shrimp caesar salad wasn’t great either. My husband did like his pizza…. but who can go wrong with a pizza :) The chicken is very oily.
Decent Coffee. They have Soy Milk, so I was pleased with that. Standard room service food.
We booked the Honeymoon Suite for our 1 Year Anniversary Trip. How could you go wrong with that, right?! It had a jacuzzi and hammock and table outside to relax with an ocean front view. AND…. when we checked in we also had a view of the awesome ROAD!! And Construction!! And wire polls. Wow, needless to say I let them know immediately that I didn’t want to hear traffic and sit in a jacuzzi over looking a road. I was told most people love the corner room because it has a better view. Yeah, I came to get away from traffic not listen to it. They did upgrade us (no fee) to the 1 bedroom suite with no road view. They are at 37% occupancy, so that was easy to do. The 1 bedroom suite is very nice. No jacuzzi, but huge patio with hammock, great accommodations, laundry, full kitchen, huge bathroom, 2 tv’s, etc. We were very satisfied with this room.
As I mentioned the waiters need serious training if they are going to consider this place 5 Star. (There was one waiter that was Outstanding, but everyone else needs training) But besides the waiters/waitresses, I was pleased with the service. Argie (her nick name) was our concierge for the trip, and she was fabulous. The bell guys at the front were cool too. A lot of the employees talk up the Hotel and say how awesome the owner/developer “Mr. Corona” is and how much he cares. Well, if you have to talk everything up, you’re probably not that good. You don’t go to the Four Seasons and here the managers tell you how amazing they are and how celebrities vacation with them. They are amazing without bragging. That’s why I know they are struggling to get this place off the ground.
They also charge for internet. Not expensive, but still. It doesn’t come in with all inclusive (internet).
What I really enjoyed:
I liked the pools. Very relaxing, good temperature. The beach is nice but small. The water temp is great. Breakfast at the top restaurant (up in the tower) was good. They have all different “juicing” drinks. I eat very healthy and there were options for me… very good egg white omelet...not oily like most places.
It’s secluded and you’re in the jungle. Very pretty, hotel is new and clean.
All in all, we paid a lot for this trip and that’s why I’m picky. I enjoyed it, but I’ve enjoyed my stays at other hotels much better. This could be a great resort in the future. The new towers being built are beautiful with breath taking views. The town is not far away, $100 pesos. I also didn’t realize that we came in the slow season. There are very few of us staying here which is nice. It rained daily during our trip, but we actually enjoyed the rain and even sat outside for dinner in the rain a few times.
- Official Description (provided by the hotel):
- Spectacularly flanked by the vibrant blue waters of the Pacific Ocean and the verdanant tropical forests of the Sierra Madre mountains, Garza Blanca Preserve Resort & Spa nestles gracefully just minutes south of historic Puerto Vallarta, one of Mexico's most dynamic and sophisticated vacation destinations.All Suites feature in-style decor that include marble floors, granite countertops, private terraces, whirlpool tubs and artisan in room amenities.Our ultra-chic gourmet restaurant is one of Puerto Vallarta's most sophisticated and premier dining options, catering breathtaking ocean views, a stylish lounge, a 230 label award-winning wine cellar, and a selection of unique contemporary dishes tailored to scintillate your senses. ... more less
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- Also Known As:
- Garza Blanca Preserve, Resort And Spa
- Garza Blanca Preserve Hotel Puerto Vallarta