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“Garza should mean GREAT”

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Garza Blanca Preserve, Resort & Spa
Ranked #14 of 123 Hotels in Puerto Vallarta
Certificate of Excellence
Cle Elum, Washington
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Garza should mean GREAT”
Reviewed 23 May 2014

My family and I stayed at the Garza Blanca Preserve and had a wonderful experience. The beach, pool and rooms were very nice but the staff and their service was superb. Over the top is another of describing these folks. We had been looking forward to a great get-a-way for over a year and this surpassed our dreams.

  • Stayed March 2014, travelled with family
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Helpful?
1 Thank Richardseay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (709)
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English first
Katy, Texas
1 review
Reviewed 23 May 2014

My wife and I and two other couples rented the Penthouse for 10 days and were totally blown away. We travel quite a bit and are not easily impressed. Usually you find one or two employee's that go out of their way to make your stay memorable. Not the case this time, it seemed everyone there went completely out of their way to accommodate your every need. From Mark the General Manager to Javier Manager of the Pool restaurants and bar to the maids and bell hops everyone was fantastic. We did not have anything to complain about. The food at the three restaurants was some of the best food I have every had. Definitely would recommend the Garza Blanca to anyone. We will defiantly be making a return visit ourselves.

David Wadsworth

  • Stayed May 2014, travelled with friends
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Helpful?
Thank David W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Francisco, California
Level Contributor
230 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
Reviewed 22 May 2014

The quality of the pool, the beach, the room, and the food was superb. We did an all inclusive package and I expected poor food because of it but it was above expectations and the package included almost all alcohol and food - even some higher end alcohol.

We stayed in a three room suite and it was fantastic with a great view, huge common area, nice balcony, with the only two downsides being a longer walk from the main hotel to our tower and there was some construction noise (which we expected and didn't bother us too much).

The beach was very nice and had a variety of activities including kayaking, paddle boarding, and snorkeling. There were a lot of jelly fish farther out but in the swim area it was ok. The sand was really nice and the loungers were extremely comfortable.

Service was attentive but was slow at times. Make sure to order food in advance as it did take very long at busy times but the staff was always friendly and tried to help with everything even when it took awhile to get things done.

I would highly recommend the hotel for a stay where you just want to relax and enjoy the beach and pool. It is a decent drive from town which means less riffraff on the beach but also made it more of a pain to head to town.

  • Stayed April 2014, travelled as a couple
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Helpful?
1 Thank CharlesThor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
spicewood tx
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 21 May 2014

Last year we stay on the other side of the city, this year we stayed at Garza Blanca. What a great choice we made. This resort is wonderful in so many ways. We did not encounter any issues with
The time share people. The suite's are top notch and the views are breath taking. The breakfast was very good with a lot to choose. But to be honest, we did not care for the steak house at all, and it's not because we are from Texas. Our meat was not cooked to what we ordered, and the sides were just ok. They could do a little more work on the food if they want to have a good steak house. Our house keeper Imelda was a very big part of making our stay so wonderful. Victoria and Salvdor who greet you when you get there where awesome. Congrats go out to Victoria who is getting married in August. We have already booked our next trip to return in November, bringing more family with us.We also liked being able to catch the bus and ride to the city, great adventure riding the bus..Can not wait to return.

Room Tip: Building two or three are the best for the view, on the beach
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  • Stayed May 2014, travelled with family
    • Value
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Helpful?
2 Thank karebearSpicewoodTx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nancy, France
1 review
Reviewed 20 May 2014

I was looking for some relaxing time and I found it at Garza Blanca. The service was so attentive that it was hard for me to leave the property. I enjoyed very much their yoga classes surrounding of exotic garden. I recommend to every one their steak house.

  • Stayed November 2013, travelled solo
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Helpful?
Thank SXM242NathalieS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Administration, Gerente at Garza Blanca Preserve, Resort & Spa, responded to this review, 21 May 2014
Dear Nancy,
First of all thank you very much to share with us this opinión, you have to be sure that our entire staff will be happy to know from you. We hope you come back very soon to let us create good memories in this wonderful paradise for you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Irving
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 19 May 2014

This is our 2nd time back to Garza Blanca and the staff couldn’t be MORE amazing!!! We were so impressed with our 1st trip, we decided to go back for our "Babymoon" on our 2nd trip!!!

Garza Blanca...we miss you already and ready to go back again tomorrow :-)!!!

Of all the hotels to choose…there simply wasn’t another option as this hotel guarantees peace, rest and relaxation :-)!!! …and the grounds are beautiful! For an all-inclusive…you will never find a more quaint property with beautiful, clean grounds and a staff that takes care of your every need!!! The food is incredible and completely represents a 5-Star resort! You can eat everything here and not worry about anything!!! The staff thinks before you do and helps in every way!!! …once you arrive, you never want to leave…it is PURE paradise!!! Although it is more of an adult resort…there are many kids too….and perfect for them! …so, if you bring kids like we did with our 1 ½ year old…they will be super happy and perfectly okay!!!

If you ever have the opportunity to meet any of these staff, please do:

Bellman: The whole bell staff…they are there to help with anything, any time…always with a helpful heart and giving attitude!!!
1. Victor: OUTSTANDING!!! Anything you need, he is right there and helpful with every need.
2. Kevin: Again, OUTSTANDING!!! He is at your service!!!! Kind, attentive, will help you with anything you need.
3. Margarito: …and another…OUTSTANDING man who wants you to enjoy every second of your stay.

Front Desk:
Jessica, Teresa, Yesenia, Marisol, Roberto – they welcome you at hello!!!! Simply the very best!!! Classy, professional and again…anything you need, they are right there!!!

Pool Bar:
1. Jamie: You just have to meet this guy to know what we mean!!! …he thinks of everything before you do!!! So considerate, so thoughtful and just all around A+!!!! We were walking up one night with our food to go…and he snatches it out of our hand and says…enjoy your walk…I will bring this to your room! Brought up fruits for our 1 ½ year old daughter and so much more! You will love him at hello!
2. Noe: We had Noe when Jamie wasn’t there…and again, all around awesome, attentive and helps with anything you need :-)!!!
3. Javier (Manager): What a manager – so very kind and always checking to see what we needed!!! Wonderful, wonderful wonderful management and his staff!!!

Room Service: We ordered this every day and it was to perfection! Joel and Antonio always came in with a smile and would get anything we needed!!!

Blanca Blue:
Kristen: She is the hostess with the mostess – please say hello to her!!! She is kind, friendly and accommodates your every day!!!

Enjoy the Garza!!! It's a beautiful place to make memories!!!

~Pam

  • Stayed May 2014, travelled with family
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Helpful?
1 Thank CedesBenz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Spring, Texas
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 19 May 2014

First let me start with saying this place is just plain incredible. Here is how we got there. We were staying at another hotel in PV when a group of 300 children and parents checked in, we figured we would tough it out but when we went to the pool that afternoon and saw no physical place to get in the pool we were bummed. We walked to the beach to find every single seat and umbrella taken. On top of all this there was construction going on to part of the pools and the people there did not even bother to help us find somewhere lay out. We went upstairs and googled other resorts and found Garza Blanca. We called and they had multiple rooms for us to pick from and were so kind. We immediately packed up and made our way to this resort. WOW! When you pull up your door is opened by the bell man who instantly greets you with a warm smile, our last hotel the bell man watched us take our bags out of the taxi and lug them to the front desk. We walked inside and were handed moist towels and were greeted by two ladies. We met Marisol our personal concierge who just was so kind and understanding. Check in was quick and the room was amazing. Hammocks on the patio was used everyday we were there. Marisol made dinner reservations for us at their Steak restaurant. Best Filet Mignon I have ever had, emmanuel was such a sweet waiter, he even had the dessert decorated for our honey moon. When we walked back to our room we found candles and rose petals everywhere along with a bath drawn for us. Seriously, if the amazing dinner and hospitality wasn't enough they went above and beyond to truly make us feel welcome.

The next few days were spent lounging by the infinity pool and beautiful beach, Our waiter Juan S. was our new best friend, whenever we looked remotely through with our drink he had a new one coming our way and even helped us pick the most delicious sea food faijitas for lunch! Juan, thank you for being fantastic! If I went on and on about everything including the breakfast and activities this would be a novel.

Please book this place for your next vacation! So friendly, so nice and clean; I can guarantee you wont regret this! Good times to book is during the week, there are less people so you have the pool completely to yourself!

Room Tip: Oceanfront in tower 2 or 3!
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  • Stayed May 2014, travelled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank Heather S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Garza Blanca Preserve, Resort & Spa

Property: Garza Blanca Preserve, Resort & Spa
Address: Km 7.5 a Barra de Navidad, Puerto Vallarta 48390, Mexico
Phone Number:
Region: Mexico > Jalisco > Puerto Vallarta
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Family Hotel in Puerto Vallarta
#9 Business Hotel in Puerto Vallarta
#10 Spa Hotel in Puerto Vallarta
#10 On the Beach Hotel in Puerto Vallarta
#11 Romantic Hotel in Puerto Vallarta
#12 Luxury Hotel in Puerto Vallarta
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Garza Blanca Preserve, Resort & Spa 5*
Number of rooms: 165
Official Description (provided by the hotel):
Spectacularly flanked by the vibrant blue waters of the Pacific Ocean and the verdanant tropical forests of the Sierra Madre mountains, Garza Blanca Preserve Resort & Spa nestles gracefully just minutes south of historic Puerto Vallarta, one of Mexico's most dynamic and sophisticated vacation destinations.All Suites feature in-style decor that include marble floors, granite countertops, private terraces, whirlpool tubs and artisan in room amenities.Our ultra-chic gourmet restaurant is one of Puerto Vallarta's most sophisticated and premier dining options, catering breathtaking ocean views, a stylish lounge, a 230 label award-winning wine cellar, and a selection of unique contemporary dishes tailored to scintillate your senses. ... more   less 
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Also Known As:
Garza Blanca Preserve, Resort And Spa
Garza Blanca Preserve Hotel Puerto Vallarta

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