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“No Frills, but Clean and Convenient”

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Emperador Vallarta Beachfront Hotel & Suites
Ranked #61 of 123 Hotels in Puerto Vallarta
Oklahoma City
Level 3 Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“No Frills, but Clean and Convenient”
Reviewed 30 November 2008

We just returned from 9 days at the Hotel Emperador. We stayed here two years ago and decided to try it again. If it's your first time to PV, you probably won't like it, but we knew exactly what we were getting. There is no bar, no restaurant, no beach service. The rooms are large, the beds -typical Mexico. Book a Jr. Suite, Ocean View room. Be very specific and get it in writing. It would be so much better if they had decent beach chairs and beach service! But, they do have beach towels, so I just went down the beach and paid for the bucket of beers and enjoyed their chairs! The worst inconvenience to this place is you have to put up a deposit for the safe which is located across the street. We spend little time in the room, but do enjoy the balcony and the view in the morning and late evenings. We take our own coffee pot and there is a kitchenette and fridge, so you have some flexibility if you want to go to the bodega or supermercardo for some snacks. The rooms are clean, they did change our sheets every day because I SAW them do it. We had hot water and the toilets flushed. We got exactly what we paid for!

  • Liked — Location
  • Disliked — No bar, no beach service
  • Stayed November 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LovesPV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Kelowna
Level 3 Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 8 November 2008

Well, this was our first time to Mexico, we were not sure what to expect. This property is VERY basic to say the least. We had a standard room, and thats what it was... Standard. The property is on the beach though, and we did not spend any time in the room any way. the staff were friendly. The security of the room was also very questionable, and anyone who wanted in the room could just slide the window open or push hard on the door. We were there for one week and did not have a problem, but I would not recommend leaving anything of value in the room.

  • Liked — Location close to beach
  • Disliked — Very basic - Poor security
  • Stayed November 2007
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank AngieT15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Puerto Vallarta hotels

Mexico
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 November 2008

My husband and I just spent a week there. I think it is important to state here that the owner of the hotel have change, therefore the hotel services and standard have change too.
There are 3 buildings in this hotel...one has a pool, all walled with no air, it is unbearably hot and it is not on the beach. The other 2 buildings have Jacuzzi; the one you see on the pictures is the one in the building that is not on the beach. The Jacuzzi in our building was not working. The lizard restaurant-bar websites and travel book talked about do not exist anymore (for over a year) and there is nothing to replace it.
There are chairs at the beach but they are so hard it is impossible to lie on them for more then 10min, they have gorgeous chairs with cushions on the roof with the non working Jacuzzi, but they had not want to bring them down or allow us to bring them to the beach. After a few days I manage to have someone bring at least a cushion!!!
The pool and Jacuzzis access closed at 7h or 8pm.... which is very disappointing.
As for the cleanness, they do the minimal....and I believe they do not change the sheets....they only make the bed...not a big deal if you don't mind sleeping with sands in your bed!!!

One more thing, about Puerto Vallarta in General, not about this hotel in particular. The vendors on the beach are unbearable!!! There are a lot them, coming to you every minute, and half of them do not take no for an answer, and I did not count how many time they kicked my chair to wake me up or get me out of my book to show me there stuff....I respect that it is their Job...I wish they would respect that it is my vacation....

  • Liked — Oscar the beach attentent
  • Disliked — fals representation of the pool area and did not get ocean view room
  • Stayed October 2008, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank tipoux
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Calgary, AB
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 19 August 2008

My husband and I went to PV for our honeymoon in December and it was our first time to the area.

The Emperador was a great place to stay...I have a hard time believing that folks have nasty things to say about this hotel.

It is not the Four Seasons and you do not pay Four Seasons prices! For the little you pay, you get so much more. Granted the rooms are not fancy shmancy but, they are clean and taken care of (the furnishings are a bit old). The ocean views are unlike hardly any other in PV and our kitchenette was on the deck...how cool is that. The kitchen equipment, too was older, but WHO CARES, I made great breakfast EVERY day looking at the ocean and palm trees!

The staff was AMAZING! We even hugged our housekeeper when we left. Several times we ran into staff members outside of their work day and they always remembered us and stopped us to say HOLA!

The area that the hotel is located in is simply the best. It is in the Romantic Zone with amazing restaurants, boutiques and pubs/clubs all within walking distance! And the Malecon, just metres away from the door of the hotel!

When we left PV (whining all the way home), we booked for this year right away! Staying at the Emperdor and will more than likely stay there next year!

So, in short, if you need to stay at a ritzy hotel in PV, you will get what you pay for...if you want to actually stay in a PV hotel, stay at the Emperador - in the heart of what you go to Mexico for...charm, history, cobbelstone streets, great sidewalk bars and restaurants (the BEST pizza in the world, just around the corner), fabulous beaches and a teeny touch of modern!

  • Liked — The location and the amazing staff
  • Stayed December 2007, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
3 Thank LisaSchorse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vancouver, WA
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 11 June 2008

My husband and I booked this hotel based upon previously middle of the road reviews. We were looking for a cheap, clean, safe hotel to spend a few days. All we got was cheap! Upon arrival we found that the front desk employees were more involved with the "free" internet than with our needs. They asked if we wanted a remote, with a deposit. We declined. Our room faced the street, and most nights the noise was unbearable.... even with ear plugs. The bed was literally a mattress on a piece of plywood. The first night we found a small lizard in our bed! The shower and the toilet leaked. We did not have anything stolen, however we were very careful not to leave anything of value in the room, and all suitcases were locked. I do not recommend anyone to stay here. Read the reviews, we are not prima donna's, just stating it as we unfortunately lived it. We will return to PV, but never to this hotel.

  • Liked — That it was located in Old Town!
  • Disliked — The entire hotel.
  • Stayed December 2007, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank Shonntey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
chicago
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 27 March 2008

wow--it looked good on expedia----oh my--what a mistake---i don't thing that i slept all night--waiting to be mugged or otherwise molested--when we got there the desk guy--had to pull the string on the lightbulb in the hallway to light up our path to the room--and as we were going to room --greeted by a resident-who could have been a double for Freddy of elm st fame---then the room--giant--but what odors--the tv did work--so did the one next door--loud until the wee hours of the morning--it was just terrible

  • Stayed February 2008
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
3 Thank juan2008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Weed, California
Level 3 Contributor
21 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 24 March 2008

First, the positives: GREAT oceanfront view (be sure to request/insist this or you won't get it), large room (junior suite), ability to cook on outdoor stove (though VERY dated), sizable fridge, AC worked very well. Negatives: it was musty, and though cleaned daily, the standards were rather low: no shine, no clean smell. We asked for blankets, since we were only supplied sheets, and were given blankets that were so musty/moldy smelling that we couldn't use them. Ditto for pillows. Also, there was zero room security as the door though locked, could be pushed open with minimal effort - the doorframe was completely falling apart.

Though friendly, we probably wouldn't stay here again due to the low cleanliness standard. One other excellent note is that the food offered out the downstairs door by a guy with a BBQ grill is excellent and cheap! THAT we would do again, even though we would stay elsewhere!

  • Liked — Location; ocen view room
  • Disliked — Cleanliness
  • Stayed January 2008, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank buzylady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Emperador Vallarta Beachfront Hotel & Suites

Property: Emperador Vallarta Beachfront Hotel & Suites
Address: Amapas 114, Puerto Vallarta 48380, Mexico (Formerly Suites Emperador)
Region: Mexico > Jalisco > Puerto Vallarta
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#42 On the Beach Hotel in Puerto Vallarta
Price Range (Based on Average Rates): £
Hotel Class:3 star — Emperador Vallarta Beachfront Hotel & Suites 3*
Number of rooms: 50
Official Description (provided by the hotel):
Fantastic Ocean views from each of its Suites, right on "Playa Los Muertos" Beach, in the heart of the most traditional area of Puerto Vallarta, you can walk to the “Malecon” (Beach boardwalk) the Property is surrounded by the best restaurants and bars. You won´t need to take a cab. The “Cuale River” shopping zone, the flea market and local museums are just steps away. * Beach lounges & Palm huts "Palapas".* FREE Wireless Internet access, FREE Computers available on the lobby complimentary.* Safety Deposit boxes (lobby level).* 24/7 Security system.* Doctor on call.* Visa y Master Card & American Express accepted.* NEW!! Si señor Restaurant & Beach Club.* Standard Rooms = Mountain View.* Standard Suites and Jr Suites = Deluxe Ocean View.* All Suites do have a full kitchennette. ... more   less 
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Also Known As:
Suites Emperador Hotel Puerto Vallarta
Emperador Hotel Puerto Vallarta
Emperador Puerto Vallarta

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