We thought this was a safe hotel because this was our 4th time staying there; however we will NEVER EVER stay there again! The maid went into my luggage and stole a wallet with $100 cash in it. The front desk clerk, although very nice, could not do anything about. A friend also stayed there in November 2009, and had a bag with clothes stolen from his room (same floor we stayed on). This is a shame; the hotel used to be nice and safe, but now it's a place that harbors thieves - the front desk clerk acknowledged that they had problems with this maid and complaints from guests before and didn't do anything about it! DO NOT STAY THERE!
- Official Description (provided by the hotel):
- Fantastic Ocean views from each of its Suites, right on "Playa Los Muertos" Beach, in the heart of the most traditional area of Puerto Vallarta, you can walk to the “Malecon” (Beach boardwalk) the Property is surrounded by the best restaurants and bars. You won´t need to take a cab. The “Cuale River” shopping zone, the flea market and local museums are just steps away. * Beach lounges & Palm huts "Palapas".* FREE Wireless Internet access, FREE Computers available on the lobby complimentary.* Safety Deposit boxes (lobby level).* 24/7 Security system.* Doctor on call.* Visa y Master Card & American Express accepted.* NEW!! Si señor Restaurant & Beach Club.* Standard Rooms = Mountain View.* Standard Suites and Jr Suites = Deluxe Ocean View.* All Suites do have a full kitchennette. ... more less
- Reservation Options:
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- Also Known As:
- Suites Emperador Hotel Puerto Vallarta
- Emperador Hotel Puerto Vallarta
- Emperador Puerto Vallarta