As a travel agent, I just returned from the Playa Los Arcos. Knowing in advance this hotel was rated a 3 star I wasn't expecting too much. After reading the reviews on trip advisor I was prepared for moderation. I did take the almost all inclusive rate as I didn't want to have to go out for every meal. Puerto Vallarta has so many restaurants that are reasonably priced that I would not take the all inclusive next time. The food at the hotel was awful, the same thing for lunch and dinner every day. Breakfast was the best meal of the day. We ate at local restaurants most of the time, a good steak dinner in town is about 12.00cad per person. The hotel serves mostly mexican type food, not suitable for us.
The rooms were budget to say the least, we had a superior room facing the pool. The furnishings were dark and dingy and the beds were very hard although we slept very well on them. The shower head trickled water so it took a bit of time to take a shower. The bathrooms were very small but had hair dryers and a good supply of towels. They were clean and the maids changed the towels on a daily basis.
The entertainment was amateur but we didn't hang out too much at night at the hotel.as there are many clubs in town.
The best thing about the hotel is the location. A 10 minute walk got you to the Malecon where the shopping, clubs and restaurants are plentiful.
I would return to the Los Arcos because of the location, staff were friendly enough just don't take the all inclusive option.
- Official Description (provided by the hotel):
- Casa Dona Susana Hotel is one of the few intimate Boutique Style Adults-Only HOtels in Puerto Vallarta and where exclusivity is felt right down to the smallest details. However you spend your time, a vacation at this hotel is sure to be wonderfully relaxing experience. Discover Casa Dona Susana, the hotel that guarantees you memorable vacations. Relax in our recently renovated pool and solarium terrace, enjoy the sun of simply admire the panoramic bay view, the spectacular tropical mountains and the blue sea. Savor the most romantic sunsets in Puerto Vallarta You can enjoy the Restaurant, Beach Club, Bar and Spa service of our partner hotel, Playa Los Arcos Beach Resort & Spa, located just a few steps away. ... more less
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- Also Known As:
- Casa Dona Susana Hotel Puerto Vallarta
- Casa Dona Susana Puerto Vallarta