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“Nice stay”
Review of Los Arcos Suites

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Los Arcos Suites
Ranked #24 of 124 Hotels in Puerto Vallarta
Certificate of Excellence
Aguascalientes, Mexico
Level 4 Contributor
34 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Nice stay”
Reviewed 3 December 2013 via mobile

First time at the suites and we enjoyed our stay. The property is showing its age, but it seems that they are working on maintaining it. The room was adequate with a nice kitchenette. The location cannot be beat...restaurants, beach, old town and shopping. The staff was friendly and helpful. Francisco at the front desk always smiling and the morning coffee in the lobby was a nice touch. We stayed in room with pool view, all was quiet.

Stayed November 2013, travelled with family
Helpful?
1 Thank mcbern
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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528 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (126)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Spanish first
  • Any
English first
Level 2 Contributor
7 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 1 December 2013

We stay for a month at Los Arcos Suites every year. This year Francisco Ponce was at the front desk and he did a great job. Always friendly, spoke good english and helped us with our spanish. We sure hope he will be there next year!!!!

Room Tip: You can stay on the beach or at The Suites or Casa Suzana across the street. Both places has a pool...
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  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Klangfan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Diego, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 November 2013

This hotel is in the heart of Old Town Puerto Vallarta close to restaurants, bars, venues, and downtown. It is a great location with many amenities and very professional, helpful, courteous staff. Front Desk employee Francisco Ponce is always very friendly, professional, and helpful. The location, amenities, and rates make it a great vacation spot for solo, groups, or families,

  • Stayed November 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Charles M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Duncan, Canada
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 27 November 2013

Stayed here a few weeks ago and would stay again. We were in the 100 block so only a junior suite but looked over the pool so that was a bonus. Next time I'd stay in the 400 block for a larger suite. Staff excellant as was Fransico who was helpful with information. Having the bonus of using the two sister hotels, towels for the beach and a lounge chair - perfect. Being right down town we walked to some fabulous restaurants, took bus rides to Boca and hiked the hills to a lovely bay and restaurant.

Room Tip: check out about the larger suites
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  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank busterDuncan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Level 5 Contributor
84 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 23 November 2013

My wife and I stayed at Suites for nine nights and once again the service and accommodations were excellent. Francisco at the front desk is especially helpful in terms of providing information about the area. All of the staff go out of their way to ensure that everything is perfect and succeed. It should be noted that guests can use any of the facilities at all three Los Arcos locations, which gives guests lots of options (such as three different pools to use). The all-inclusive option is an outstanding value.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank dg2727
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dordrecht
Level 4 Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 15 November 2013

We stayed several times in Hotel Los Arcos in PV. Excellent, friendly waiters, Maury, Betulio, Jesus, Efrin and so on.....they are like friends, a hotel at the beach, restaurant with good food. Nice lady at the reception Yolanda . Room a little bit oldfashioned, but very clean.
Good food in the restaurant and in the evening shows. A nice and relaxed location!
A lot of things to do.

Room Tip: For instance room 338, with a view seaside.
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  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ellen1951dordrecht
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Calgary
Level 3 Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 11 November 2013

If you are looking for the high-end resort, this is not your spot. The hotel is older, and rooms could use some updating, but it has a ton of charm in the pool/courtyard area. As a regular to the area, being in the "Romantic Zone" is the best place to stay, unless you want to sit on your butt, then go stay in Nuevo.
Pros:
- quiet place, large rooms with balcony
- location, walk to everything in the area, some of the best restaurants, and even close enough to the malecon
- full access to los arcos across the street and their beach area which is hardly even a block
- decent parking, even a gated area up the hill, not bad for the area
- Friendly staff

Cons:
- next to no security, we often times walked in and saw not 1 person at the desk or in the lobby
- Kitchen is terrible -stove top took 30 minutes to cook an egg
- bugs, small little crawlers in the kitchen, very tiny, but I was still concerned about leaving any food out
- no gym

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tishness
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Los Arcos Suites

Property: Los Arcos Suites
Address: Manuel M. Dieguez No. 164 | Col. Emiliano Zapata, Puerto Vallarta 48380, Mexico
Phone Number:
Region: Mexico > Jalisco > Puerto Vallarta
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool
Hotel Style:
#17 On the Beach Hotel in Puerto Vallarta
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Los Arcos Suites 2.5*
Number of rooms: 44
Official Description (provided by the hotel):
LOS ARCOS SUITES is a beautiful and cozy boutique style hotel of exquisite colonial Mexican architecture. Without any doubt, this hotel is the perfect place to stay and enjoy an unforgettable vacation on the beach, the best option for honeymoons, a couple getaway or a family fun vacation. PERFECTLY LOCATED in the heart of the Romantic Zone, an area full of galleries, restaurants and incredible nightlife, only steps away from the vibrant downtown adn the famous brodwalk of Puerto Vallarta. You can have the Restaurant and Bar, Beach Cub, and the Spa sevices of our sister hotel Playa Los Arcos, located half block away. ... more   less 
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Also Known As:
Los Arcos Hotel Puerto Vallarta
Los Arcos Puerto Vallarta

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